not the same place it used to be. deceptive business practices: tires were quoted at $800 no prior…read moreauthorization $60 for balancing. no prior authorization $50 for lug nuts. no prior authorization $38.00 for credit card fee. if you don't ask they don't tell.

Went in to get new tires and was trying to talk to Roy, who was the one working on my car. Was…read moreshowing disrespect to me while I was trying to talk to him about getting an alinement as well but was showing more attention to another female in the shop instead of the person whose car was being worked on. To me that set my personal feeling to rate my experience low.

We were driving from Florida to northern Michigan and hit a pothole. After driving for a bit and…read morerealizing that things weren't quite right, we stopped into Best One tire and they kindly looked at our car, assessed the issue and fixed the problem quickly knowing that we had a full day of driving ahead of us. We were back on the road in thirty minutes. Thank you!!

Had a screw in my tire, made the appointment and they got me in as soon as possible the whole thing…read morewent well they did a great job until an employee got in my car and reversed so fast it made the tires squeal then on the way up front raving the engine several times to sound cool. Now I get it it's a Mustang and you want to show off in front of your coworkers but honestly it's disrespectful when it's someone else's car. I love my car and try my best to take care of it. I've had no other issues with my other experiences coming here but that one really got under my skin. The employee with the "blessed" tattoo should really understand that some people's cars deserve to be treated with a little more respect. I worked hard for that car just for some careless kid to get in it and act like that is ridiculous.

I just had 2 brand new tires put on 2 brand new rims and what he charged me was $49.53. I had…read morecalled on Saturday around 10:00 am what they would charge to put 2 new tire on 2 new rims of mine and was told around $20.00 and I thought to be fair. However, I get there and they do the work and and after he was done in 15 to 20 minutes he says come back to my office where he proceeded to charge me $49.53 which I thought was ridiculous! I paid it and will never back and will let my friends know what happened as Well!

Hollis and Terry are wonderful at what they do and hardworking individuals. My older ford has been…read moreslowly giving out recently, even sometimes failing to start. After explaining my situation and what I could afford they did a minor repair just so I could continue to commute to work. They then told me what would be needed if I decide to keep the car and repair it, while going over the parts that could endanger my safety. Don't ever hesitate to stop by, honest guys willing to go the extra mile to inform and help you.

Well, what can I say. Needed a new brake line put in. Called 3 shops in town to get quotes over…read morethe phone - one stated they like to see it prior to giving a quote. I explained the car has to be towed where ever it is going because the line gave out - meaning I will not have any brakes. That tells you something. HOWEVER, when I called Donovan's and explained the problem they KNEW exact where the line gave out! They know what they are doing. Had the car towed and repair was done very quickly and about the price that was quoted.

What a Godsend they are. Fixed my daughters car fast and didn't overcharge. Great to work with…read morehonest people.

These guys are crooks. Dropped my car off to have the AC fixed, they told me it was the AC…read morecompressor and charged me $875 to fix it. Picked the car up 5-3-24 and it still did not work, so they either purposely gave it back to me still not working or they are too incompetent to check their work. Dropped the car back off on 5-6 and they tell me it is a line going into the compressor that is leaking, another $80 charge. Do some research, the odds of both leaking are extremely unlikely. The line was the issue was to begin with, they just wanted to rip me off or are clueless on what they are doing. Still fighting to get my $875 back. Do yourself a huge favor and STAY AWAY from this place!

Great pricing, convenient appointment times (evening, weekend). Friendly, knowledgeable staff…read more Locally owned. No high corporate chain pricing or dishonest mechanics looking to make a buck.

I arrived at opening time on Thursday morning. Told them my tailpipe rusted off from the front of…read morethe muffler. Receptionist said they could work me in next Wednesday! Really? I mean come on. A week waiting to get it fixed? NO THANKS! I guess they're really busy because they're the only muffler shop in Celina. I went to Wapak Muffler in Saint Marys and got fixed in an hour because he worked me in between appointments. That's customer service!

I bought Mastercraft Tires for my Truck. $60 Rebate arrived quickly. I drove from Rockford to…read moreJacksonville, Fl. and back, with no issues. Certainly recommend Art's for any service you may need!

I had a great experience. Jake, my sales person, was friendly and helpful. He wasn't overbearing…read morelike most car salesmen. The staff in the office was also very friendly and helpful. I emailed their office about a truck I liked. From the time I emailed and closed the deal was about 2 days. The process was fast and simple. I would recommend Jake to anyone who is looking to buy a QUALITY used car who might have some credit problems. Thank you for a great experience!!

Pros: Nick the sales Rep was actually really good about breaking down the contract so it was easy…read moreto understand. He answered all the questions you could ask. Cons: Drove my car off the lot and made it to 66 by the water treatment center and had to take it back. The auto locks started unlocking and locking themselves, the lights off and on, rpms jumping like crazy, auto lock system on and off it was a nightmare. They had the mechanic look at it and nothing. They sent it to the Chevy dealership and nothing. Nothing was found. The issue was still there. So, I took my car to my personal mechanic and had to have the starter block system they put in rewired because there technician didn't wire it in correctly. Also had to have the auto lock system rewired because there "mechanic" ended up putting the starter block system in wrong and fried the auto lock system. No chance of reimbursement since it wasn't "there guy." In all honesty there guy's not touching my car again if I can help it. Ok so that was just the first month of having it. Alright the "manager" Nikki is one of the rudest people I have ever met in my life. She was aggressive and argumentative. She wouldn't listen and she would cut me off and start yelling. This was my first car. My first car dealership and honestly I'd rather walk than deal with them ever again. Oh and don't bother calling around or after 2:30 on Saturday to make your payment they shut the system down and won't take any payments. If you ask them why not they say we don't get paid for over time.. there card system takes 3 minutes to shut down..

I have a 2006 Chevy Avalanche with a conversion package all around the body. I had to have the…read morefront bumper cover of the conversion package repaired or replaced due to an accident. I was told that the conversion company was out of business and that the bumper covers couldn't be found anywhere. It was then that I was directed to call Dave Knapp Body Shop and I am SO glad I did! They took on the challenge of attempting to save the original bumper cover and to say that they did is a HUGE understatement. It even had a small piece of the plastic missing due to the accident, and looking at the repair job that they did to it, you would never know that anything had happened to it at all. I highly, highly recommend them!