Service department was completely clueless, so unless you enjoy attitude and excuses I'd try…read moreanother shop. Thanks!

"I had a wonderful experience at Dave Knapp Ford. They did a fantastic job on my car, but what…read morereally sets them apart is the atmosphere. The ladies in the office are so welcoming and genuinely go out of their way to make sure you're taken care of. It's rare to find a shop that combines high-quality work with such great heart. I'll be referring all my friends and family here!"

Had a great experience with Scott. Thank you for my new car and excellent customer service!read more

1 Star - Absolutely the worst dealership experience of my life…read more I have purchased three vehicles from SVG Motors over the years, and after what they just put me through, I will never return and strongly advise others to stay away. My first purchase, a 2001 Chevy Blazer, was fine. My second vehicle, a 2006 Toyota 4Runner, is also a good vehicle -- but even then I should have learned my lesson. During that purchase, the salesman asked if I wanted the Simonize package. I clearly said NO. When I later reviewed the paperwork, I discovered they had added it anyway for around $2,500. It only got removed after arguing with the sales manager. That should have been the last time I ever stepped foot in SVG Motors. Unfortunately, I later saw a 2019 Acura TLX on their lot and made the mistake of trusting them again. About 16 months later, SVG contacted me offering to refinance my vehicle, claiming they could lower my payment and interest. I agreed and came in based on how they presented it. What happened next was completely unacceptable. During this so-called "refinance," I was forced to sell my car to SVG and repurchase the exact same car from them, which resulted in over $1,800 in unnecessary sales tax. I later confirmed directly with Day Air Credit Union that this is NOT required to refinance a vehicle. When I confronted SVG, the salesman claimed: "That's the only way we can do it." Hours later, one of the managers, Jeff called and offered three options: 1. Go back to my original loan 2. He would write me a check to cover the sales tax 3. Rewrite the deal again without sales tax I chose the check. On the day I was supposed to come in and receive it, I instead got a voicemail stating they had already written up a completely new deal and lowered my payment -- without my approval. During this entire process: * They forgot paperwork multiple times * A salesman showed up at my house unannounced on a Sunday, causing a panic and setting off my dogs * Communication was disorganized, inconsistent, and careless Worst of all, my original lender still shows my loan as active and due. When I contacted both lenders, I was told: * Day Air Credit Union received incomplete paperwork from SVG * They reached out to SVG and never heard back * Day Air ultimately informed me they do not offer refinancing loans at all -- only new vehicle purchases So now I am left dealing with: * Multiple lenders * A loan that should have been paid off but wasn't * Extra taxes charged that never should have existed * And zero accountability from SVG Motors This is not a misunderstanding -- it is a pattern of incompetence and deceptive practices. If you value your money, your credit, and your peace of mind: DO NOT do business with SVG Motors

I am highly frustrated and disappointed with this dealership. I bought a used car from them 4…read moremonths ago and it is already broken down with a blown transmission. Warranty is done after 3 months/90 days. So now I am stuck in a 7-8 year loan on a used vehicle that couldn't even make it half a year from this place. the transmission is going to cost $6,000 - $7,000 to replace. I didn't purchase the warranty because I was already paying $16,000 for a 2016 car that was priced high to begin with. Didn't want to keep tacking on more money onto the loan. The sticker price was $11,800 but after everything else they want you to add on, the cost goes up quickly. I also never thought something this major would go wrong with the vehicle so quickly. About a week after we got it home it was leaking oil, tires weren't staying filled up, smelled like weed very badly which was supposed to be taken care of at detailing. Just an overall horrible experience and easily the worst lot/customer service I have ever dealt with. You take your chances off of a used car lot, I get that, but for all the money they put into advertising, commercials, opening multiple locations, and so fourth they sure don't focus on the long term relationship with a customer or having them return later on to buy vehicles. After getting burnt this badly I won't ever make the mistake again. SVG Read the reviews, they are bad for a reason. You guys are making your money now but don't plan on being around long term with all the people you are letting down. Word travels quickly.

I bought a minivan and a truck here over the last handful of years. They have some pretty good…read moreprices. Was having problems with the tires in the minivan. Popped over and they looked at it in essentially no time and repaired them both. I only knew of one of them, but they figured out what was wrong with two of them. It was quick repair with very little turnaround. I'm so glad to have a small town dealer that I can really trust. They take very good care of me. They take good care of me Long after I bought the cars.

My family (wife, son, daughter and myself) have purchased vehicles from Independent since around…read more1975, probably close to 10 vehicles and a truck. We have never had a bad experience with them. The only reason we go back is to trade into something newer. The father owned the business back then, but the sons worked there as well. They now own and operate the business. Their father taught them well. We have looked at vehicles at other dealers but always come back to Independent because of their honesty, integrity, and prices. I very highly recommend them and if you're in need of a vehicle from people you can trust, check them out. No, I'm not related to them either, just a long-time satisfied customer.

I've been a loyal customer since 2015 and I am very comfortable with everything for sales to…read moreservices. The new owners Chesrown ford has continued worth the personable treatment of the customers. My latest purchase I dealt with Blake Ciphers and was a great sales man very helpful with answering questions and not pushy was patient with working me working out with finding exactly what I want and met must haves in my next vehicle

My 2024 F250 Turbo Diesel had to have a complete change out of the fuel system because of…read morecontamination from gas. For some reason it took four days to complete. After spending over $11,000.oo +, they barely provided enough fuel to make it to a refill station. Finally, the tech did not secure the hose connection to the overflow reservoir for the coolant system causing an emergency on the road.

Bought cars from here a couple times. None of those said cars made it passed 3-6 months before they…read morewere dead. DO NOT BUY CARS FROM HERE.. CON MEN

I used to have respect for them and I would always recommend them to anyone but now I won't be…read morebecause I was friends with tom and this year I was at the mum festival and made a special trip to see him and soon as I said hi to him he turned around and walked away from me. So I to him that on Facebook and now he deleted me.so now I wouldn't recommend him or the dealership for their future purchases for automobile sales or service and the car show next year

I would like to Thank Cody Good and everyone else that helped us in purchasing a New Buick Encore…read moreGx. They are very easy to work with. Cody showed us how the instruments worked. This is the first time that has ever happened. I would encourage anyone to go to Bud's Chevy Buick. Again thank you. Tom and Mary Deardoff

Couldn't have asked for a more hassle free process! Kerry and his team were incredible! We found…read moreRino's after weeks of online research looking for a specific make and model. The upfront information, access to the Carfax and multiple detailed photos of the vehicle drew us in. After calling to see when we could see the car in person, Kerry set up a time to meet us closer to where we live (which saved us hours on the road!) We were able to test drive the car and get more information in person. Kerry gave us his direct number and stayed in contact with us over the next couple of days as we made our decision. He answered all our questions quickly and honestly. Once we decided to purchase the car, Kerry made the buying process SO EASY. He helped us with financing options, title and our trade in - all over the phone. When we came to pick up the car, he had everything ready for us. The entire transaction was so smooth! Would definitely recommend Rino's to anyone looking for an honest dealer with great customer service!

From the owner: We are Mercer County's oldest independent dealer and Ohio's 2010 Quality Dealer of the Year!…read more * Over 16,000 Vehicles Sold in Over 32 Years in the Business * West Central Ohio's Largest Independent Dealer of Hondas * Honda Federal Credit Union On-Site Financing for All 1998 & Newer Models * Vehicle History Report Available * Cleanest, Newest, Best Quality, & Selection - No Doubt * Free Loaner Car During Warranty Period * A Service Department that Will Exceed Your Needs * Every Vehicle Serviced & Certified

I found my new car online at Auto Trader. I called and they were personable and seemed like they…read morewere just good people. After calling around to a few other places where I spoke to quite a few people who didn't seem like they cared about selling cars, I called back and spoke to Fred. He was awesome, answered all my questions and got me the deal I was looking for. I trusted them enough to drive from Columbus to drive the car and then bought. I may go back to them for every other car I purchase, even though they're 85 miles away.

tell you 1 thing, if i end up staying in the village of new bremen and need an automobile, theres a…read moredamn fine chance ill just head on over to the fine folks at rindler automotive. i took my rental car here to have some work done on it that for some damage that i may or may not have caused ;) with my fist but hey thats not important. they got the work done quickly and efficiently and they were just swell people to interact with and their inventory is great for a dealership of their size. i hung out for a while and chatted with randy who was very helpful and a nice young lady by the name of stacie and she was just a super nice gal and she had an answer for every one of my questions. in no time at all they had my car done and looking good as new and i couldnt even tell that i punched the shit out of the hood in a fit of rage just an hour before. great work done by great folks here at rindler auto.

We were in the market for a new vehicle and had a great experience working with Josh Hodapp. He was…read moreincredibly helpful, answered all of our questions, and made the entire process easy and enjoyable. If you're looking for a new vehicle, I highly recommend asking for Josh. Thanks again for helping us with our new Jeep Trail Hawk

I purchased a used Honda accord for my 16 year old. They had a week to detail and get it ready…read more Picked it up wasn't detailed at all! We took it through a car wash well the drivers side door started pouring in water! I call tell the finance manager he said he would let Jon the salesman know since we had to bring it down already to get scratches and dents fixed and a full detail! Well let's just say we picked it back up the next day seal is not fixed since we double checked by running it through a car wash! They used green touch up paint for a sonic grey pearl car! The manager was very unprofessional along with the salesman that sold us the car. i told them my honest opinion that I went against everyone who told me do not buy from Wetzels And if your going to be a salesman he should have looked over the car and made sure it was clean and perfect as a young man was excited for his first car. Pretty sad the manager says we aren't getting a loaner he will call when the part is ready as he is walking inside with our salesman tells us have a nice ride home knowing that water can get in the car! Jaret the other young salesman gets a lubricant to take off writing they had Left on the head light from the first time we picked the car up! Mind you the sales manager and our salesman stand inside laughing at us. DO NOT BUY From the dodge Chrysler and Jeep lot! I will be getting ahold of the better business bureau! Also had no idea we had 3 days or 300 miles to return! Worst experience ever!