Great service. Ulysses was our salesperson and he went above and beyond. I called him weeks after…read moredelivery re a small problem with sheets and he resolved it immediately. Very impressed.

We checked a few places before going to mattress firm, it was the first time I was looking to buy a…read morehigh quality mattress and wasn't sure what to look for. The employees and especially the manager were all extremely helpful and nice. I never knew so much went into a mattress, but after looking at many options and being indecisive for awhile, we found our perfect mattress! I believe their prices are fair for the quality of the mattresses, and it is definitely worth the investment, I have been sleeping so well! I am very thankful for the knowledge and patience of the employees at Mattress Firm and highly recommend going to them if you are in the market for a great mattress! We had a great shopping experience and I'd like to thank the manager, he was exceptionally nice and helpful!!  Also, the delivery guys were very friendly and I was impressed with how clean they were, they even wore boot covers. They showed up on time and it was one of the best delivery experiences I have had!  Well done Mattress Firm in Port Charlotte, FL!! :)

It's always something, isn't it...lol....I have had to have Charlotte Plumbing out this week and…read moreonce again, they have proven that they hit all the bullseyes - ON TIME, EFFICIENT, PROFESSIONAL...and they have the know-how you are looking for whenever you need to hire a company for a plumbing issue. You start out talking to Courtney in the office. She is friendly and helpful. When the plumber comes to your house, he gets right to work. We have had CHARLOTTE PLUMBING out to install toilets, repair leaks, clogged drains. Whether you have CJ or Jay, they are all superb. THANK YOU, GENTLEMEN! One thing, too, they always make sure they leave the area in the same condition it was in when they started...they are very conscious of leaving you house neat! I love these guys. Don't hesitate to call them!!! A+++++++++++

Three strikes and yer out! First went to Charlotte Plumbing in spring 2021 to inquire about getting…read morea bathtub installed. Told me they were too busy to even come out and quote. Fast forward two years-called and spoke to Harriet, the presumed owner. She sent someone out to measure and generate quote. Said estimator never entered any information into the system so no follow up was done by company. Fast forward again to November 2025. Went to showroom try again. New salespeople scheduled estimator Mike to come out. He shows up, takes note, and once again, no follow up. I called and spoke to Victoria who basically told me they weren't interested in doing it my way since it wasn't to "code", which I presume is industry talk for you need the most expensive option. I agreed to get a quote to do it "their" way. Surprise, no quote! I'm not a believer in chasing after a contractor that clearly has no interest in my business.

Service is always excellent, friendly and best prices. As we relocate south of our current…read morelocation, that location was nice, friendly and excellent service as well.

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It was a painless experience purchasing my sofa and chair and the real heroes were Jeff and…read moreAlejandro who delivered the furniture and were persistent and successful in getting a big sofa into a tight space. Professional and very nice. Give them a raise they were faboo.

For an organization that represents such high-end Ashley furniture, I couldn't have been more…read moreashamed of the owner's performance. My wife and I spent over 8k refurnishing our home over Thanksgiving (2025). Their advertisement promised free Televisions to customers who spent over $1,000. When looking for Ashley furniture in Port Charlotte, we compared it to the exact same Ashley furniture from our previous home in Colorado. We showed them the quote and asked if they could match the price. They couldn't, and were several hundred dollars higher, but we were impressed with our salesman and decided to go with them anyway. When we completed our sale, we asked when we could pick up the promised television. He then let me know that since we asked for a price match, which they didn't do, we were no longer able to get a TV. I asked to speak with the owner, which I did. He also stated that we were not going to get a TV. I stopped him in the conversation and said, "We aren't really in the least bit interested in a TV. We already have more than we need. But I was interested in the character of the promise given. We spent over 8k and were promised something that was not kept. It goes to the character of an organization. The owner then said, "I'll tell you what... We'll give you a $100 visa card, which we'll give you when we deliver your nice new furniture." The furniture was delivered without the 2nd promise being kept. I really don't need the $100 either, and I would have given it away to someone who needed it. The owner clearly didn't care about me, the end user/client. He was extremely rude and obnoxious. Overall, I would never recommend this company to anyone who expects Ashley Furniture/Port Charlotte to keep its word or back its product. The manufacturer will, but this company won't!

We loved this store ! Great environment to walk around and peruse their diverse inventory. This…read moreis a family owned business where the staff were very friendly and helpful. Aaron (Owner) and Denise were especially helpful in our purchase. We intend to return in the future to acquire a Cabinet Bed. If you haven't been and you are looking for coastal furniture...check out this business.

I bought a chair from Coastal Furniture to be delivered and ask if they could move the old piece of…read morefurniture to the curb.When they got here,they refused to move it unless I tipped them. I was going to tip him but with his attitude I told him to forget it we would move it. He was very rude and again he mentioned about a tip. I called the store and talk to them and she said that they don't move furniture. I explained to her what was told to me and she acted like I was making it up. We lost everything in Inan and we are in the process of replacing what we lost in the flood,but not from Coastal Furniture.Their word doesn't mean anything after you pay.It makes me sad because Helen the sales person was excellent but the managements word is worth nothing.

We used Pinch A Penny for 7 years. We loved the original owners. We consistently had the same…read moretechnicians who knew us and our pool. They did an excellent job. After Pinch A Penny was sold, we didn't have the same people coming out. The pool went green at one point. It took us three calls to get them to fix it correctly. Even then, it wasn't great, like it used to be. The final straw, was our tech never showing up and us getting someone different every week. Because it wasn't their regular route the tech's did not give the pool the appropriate attention. We could see the pool starting to green up again. We chose to leave Pinch A Penny and go with a new service. The water was absolutely sparking after the new service took over. We were very disappointed in the new ownership. Nice enough people but the service was not up to standards.

We just had Pinch a Penny install a new filter and pump. Great job and communication. Great to…read morework with. Been customer for years.

I went into their store to shop and two young girls were getting screamed at by the owner getting…read moreaccused of stealing which they weren't, they clearly weren't stealing I watched the whole thing happen, when they were walking out one of the girls asked the other girl what she did and the owner screamed at them, and accusing them of talking about the store when they weren't one of the owners cussed at them saying "don't talk shit I'll get you kicked out of the whole mall" which is crazy too say that to a minor. This is not the first time this happened apparently one of the owners called this young girl a whore,slut and even worse words all because she was wearing a v neck. The owners are very rude.

This is a great mix of shops all in one spot. Friendly staff, huge selection of local goods and…read moregift items too.

Recently, we ordered a table and four chairs. No problem with putting them together, but there…read morewere two small flaws - one of the table and one on a chair. I called the store and explained and the staff was wonderful. They ordered both items, put them together, inspected and then delivered the replacements to our home. At no time were they difficult to work with. They handled the minor problems and made it right. We are most appreciative. Thank you, Bacons Furniture! Barb Watson

Ashley/Bacon's Furniture was my third store today looking for a dresser. Was able to walk through…read morethe store and look without being bombarded by salespeople. when i found what I wanted I approached Javier and asked for his help. He was quick to get order written up and mark the item sold. When checking out was able to move delivery date up to coordinate with another delivery I have scheduled. Javier was helpful, friendly and has a sense of humor. The women at checkout and delivery were very friendly and helpful as well. The quality of the dresser in relation to the price was best we saw today. I marked 4 stars because I haven't taken delivery yet. Will update after.