We were extremely satisfied with the time, attention and service we received from Legacy,…read morespecifically Johnnie. Our beautiful hot tub was delivered and installed. They did not damage the screens/ frame at all and everything was clean when they left. We love our hot tub! Extremely therapeutic and just feels awesome. Most importantly, their customer service is outstanding and they take their time to help you with whatever problems you/ your hot tub may have. Thanks do much Johnnie and Dave!

Top notch sales and delivery…read more The purchasing process was very smooth with no pressure. Sales people were very knowledgeable about the products. Delivery went very will and they were very respectful of the surroundings. Had a few questions post delivery and the team was always very responsive and happy to help. We strongly recommend checking them out.

stay away from Grant they take forever to install and drag it out for months . Not to mention…read moreinstalling the pool in a utility easement and trying to blame the county . Worst experience ever !

ZERO stars. We asked for a standard pool with a tanning ledge and deck jets. The woman was Rude and…read moreextremely unprofessional. Could not get past her complete lack of interest in selling us a pool. We gave our $100,000 to another pool company who gave us a beautiful, amazing pool. Hopefully the owner reads these review because she's not doing him any favors.

Wow ! I wanted to…read morelet you know about an experience I had today. I was given 99 cents in change, and I politely asked if he could either give me the full dollar or let me give him the penny back. Instead of handling the situation professionally, he was rude and disrespectful to me. What bothered me wasn't the penny--it was the way I was treated. He has always been nice to me in the past, which is why I was surprised by his attitude today. When I later returned to pick up my chlorine, he continued to be disrespectful toward me. I understand that a penny is a small amount, but I believe everyone deserves to be treated with respect. I left feeling disappointed by the interaction and wanted to make you aware of it.

I have called the Port Charlotte, Fl. store several times for help and every single time the person…read morein the store that answers the phone is rude, short, and never wanting to be helpful. Wondering who manages this store???????

The place isnt open half the time and went to the one in Wellen Park and that was closed too !!…read moreAlso wife went there on Fri and was charged 25.00 for 2 bags of 1lb shock !! Why are you ripping people off !! Went to Walmart picked up 2 1lb bags for 6.97 cents !! If you cant be open and rip people off you lost a customer !! We have been going to Sparkle Brite for 17 yrs so sorry we lost them !!!!!!!!!!!!!!!!!!!!!!!!

Like was so kind and took care of us when we came in today needing chlorine! Great customer service…read moreand we will be back!

Highly recommend shopping at this Pinch a Penny store. The customer service is top-notched and…read moreexceptional by the staff and if you need pool cleaning, maintenance, and equipment advice see the Manager Richard Griffiths. You won't be disappointed. He is the pool whisper of SWFL!!!

I have been using you guys since moving here in 2019. Rich has been a great help to me. I have…read morereplaced my pool pump, pool filter and switched over to salt water. This pinch a Penny is the best in town and Rich is awesome.

I just had a great experience with this Better Pools and Spas. My pool had a break in the skimmer…read moreand the entire skimmer needed to be replaced. They gave me the best price, showed up on time, did a great job and cleaned up before they left. What more can you ask for? I was very impressed and will be recommending them to my real estate clients going forward! Thanks guys!

In 2016 we discovered a leak in our pool. BPS sent another company out to do a leak test. That cost…read more$600. We were told the leak was in the skimmer. BPS came out to fix the skimmer. That cost $2k. Pool was still leaking water. Had to have another leak test. Another $600. We were told the pipes from the pool to the filter were leaking. At that time we decided to get the pipes fixed and have the pool and lanai resurfaced to make sure we had no more issues. That cost $14k. Guess what? Pool still losing water. Now it was the pump and filter. Stan said the best pump would be variable speed. We didn't want that because we knew it would not work correctly with the solar heat system. He assured us it would be fine and would save us so much money on our electric bill. They installed it. That cost $6k. From day one we had trouble with it because of the solar heat system. Their solution? Send out a technician to manipulate it to work like a regular pump, which would have cost us $1200.00 if they had done what we wanted in the first place. Then, six months later the resurfacing of the lanai started to crack and crumble. I called Stan at least a dozen times. It took so long for him to get back to me that, according to him, the subcontractor he used wouldn't guarantee it. Last time I spoke to him was in December 2019. He assured me he'd get back to me "after the holidays". I'm still waiting. Half of the lanai coating has cracked and crumbled. I'm having a new company come out and resurface it next week. Run, don't walk. This company isn't worth your time or money.

If I could give 0 stars I would, I go in here on occasion but regret it every time. The manager,I…read morebelieve she is, has no customer service skills. Rude and not customer oriented at all. I don't know how people get these jobs. Don't bother going here, place is always empty. Do yourself a favor and go to Pinch a Penny. Close this location.

My Local Leslies is operated by the nicest most helpful team that is lead by Fran. She is…read moreknowledgeable,helpful and friendly. They can always answer my questions through experience or research. I cant thank them enough for all the help they give me!

I have been a customer of Symbiont Service for 15-20 years and I must say they always seem to go…read moreabove and beyond to be of assistance when I need them. It doesn't seem to make any difference which area of the company I've dealt with, the service has always been great. If you need someone to service your A/C unit Symbiont won't let you down.

They are not a good company to deal with unfortunately. I called and called and left one message…read moreafter the other to no avail. When I finally got someone to go out to take a look at the work that needed to be done they were "not interested". Too much thinking for them. They had done work for two condo units under me and I was asking for the same job to be done. "Not interested". But it took calling them to find out what they could do for them to tell me they weren't interested. Other reviews say they got right there to their job etc. Believe me they had to be friends of theirs. Calling this company is a big, big mistake! How does any company turn down a job for a homeowner in Florida, in the summer, with no A.C.??

The owner is very experienced and does a great job. The price if a fair value as the work they did…read moreon my pool deck was top notch. Don't hesitate to call them for a new pool deck makeover.

My pool deck was fading and had cracks all in it. I hired them and they showed up on time and did…read moreexactly as they said. They didn't try to up charge me. Fair and honest. Pool deck looks new again and it's not slippery. Would Definitely recommend them.

Joe arrived. Joe found. Joe repaired. Very personable and professional fellow. We are happy…read more The reason the review isn't 5 stars is because there is no attempt to make an appointment beyond 'morning or afternoon?' And after an hour passed, we felt we had to call to make sure we were really on the schedule. We really don't like having our time wasted. This time it turned out fine.

not impressed with service. joe the rep came out and inspected pool while i was at work, called me…read morefor payment and left receipt for me. when i got home from work reviewed and thought i understood . this is what receipt stated leak at return line behind *3 water return $1750.00 to fix could not afford at this time. i started to repair on my own cut tile and concrete at what i thought would be #3 to find no leak. so i am not a pro pool person so i called to get varication how to proceed joe the tech was on vacation for two weeks no problem so i waited. when i called i was told that if i needed him to tell me i would need to pay for a service call again Lauren was nice enough to tell me that #3 was the third return from skimmer clockwise. that is what i thought and that is where i opened the concrete already and found no leak. not happy with results .