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    Gerry & Son Clock Repair

    4.0 (5 reviews)
    Open 9:00 am - 12:00 pm

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    Schiffman's

    Schiffman's

    (46 reviews)

    $$$

    I went in first time today and wasn't helped. Looked around for about 10 minutes and finally got…read moresomeone's attention. I was asked to hang out at the bar. There was a lovely lady working and she offered me a drink and a wonderful chocolate chip cookie. I waited another 20 minutes chatting with her and finally left so I never got to get my necklace I wanted. Currently looking for a local jeweler. Will keep trying other spots. Everyone there seemed happy with their purchases but I just couldn't get any service. I had heard wonderful things and had high expectations. But thanks for the cookie!

    I have taken jewelry to Schiffman's in the past for cleaning and repair and been pleased with the…read morework, so I expected the same when I came in today to see about having a silver Tiffany necklace cleaned. I've had this necklace for 15+ years and while I recognize it isn't the caliber of most of the jewelry Schiffman's sells, it is very precious to me. It was mildly tarnished all over as pictured in the photo, as silver this pure doesn't stay clean for long. I was recently laid off and wanted to wear my necklace to a job interview. The red-haired sales girl -- I didn't catch her name -- actually turned her nose up at my necklace when I took it out. She did that judgy little exhale through her teeth and said "It's SO tarnished, I don't know if we can do it. If we can, in that condition it'll be a charge, let me see what the jeweler says" and took it to the back, then came back and said because of the "condition" it'd be $75 because they'd have to "really work" it on the polishing wheel and it would take a couple of hours. It genuinely was not even that tarnished, and a chain like this can't be put on a polishing wheel. You put it in cleaner and maybe a sonic bath. It was clear they just didn't want to do it, which was fine, but there was no reason to lie. I wasn't comfortable proceeding with the service after that. She said I could try getting a polishing cloth on Amazon until I got back on my feet. The whole exchange was insulting and left me crying. Like I said, this piece might be beneath them, but it is everything to me. I would have been more than happy to pay, but the attitude was entirely unnecessary. I took it to a different jewelry store nearby and wouldn't you know it, they put it in a sonic bath and cleaned it, free of charge, in about 5 minutes while I browsed. I will be going to that store for any future jewelry needs, while Schiffman's has ensured I will quite literally never set foot in there again. It costs nothing to be kind and can affect someone's opinion of you for a lifetime. Do better.

    Gerry & Son Clock Repair - clockrepair - Updated September 2026

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