I was walking by and saw New Balance shoes in the window and I kinda have a problem so I popped in…read more I didn't end up buying anything, but I loved the selection and he mentioned that everything was priced at retail or below. The had some great shoes, but it was all something similar to what I already have or recently purchased. I also saw the Air Max 95 A Ma Maniere's and the new Saucony Jae Tips. I with I had more time to check out the rest of the store but I was on my way to lunch. If I lived nearby I would be frequenting this place all the time.

Best store for some high quality gear, the employees are so nice every time I come in and they…read moreoffer a great 1 on 1 experience when helping you find what you're looking for. Never been to a clothing/shoe store where the staff really helps you walk out the store 100% satisfied

For rare Jordan's they do have everything that you need and even some lightly used shoes for a…read moredecent price, but the service sucks... I was in this store for about 10 mins and no one asked me if I needed help with anything.

Asked for help and was told sure I'll go look than boom guy onto another customer. What a joke will…read morenever shop here!

I have a narrow foot.... Main and Taylor is THE only place I can find shoes that fit. I like…read morestylish shoes but they must fit nicely. Main and Taylor can supply both.

I ordered a pair of shoes through their website on January 3rd and have yet to receive them. When I…read morecheck the tracking number, it says the label has been created but the package has not been brought in to be shipped. I have called both locations multiple times and get the run around from each person I speak with. Is this even a legit store or have I been scammed???

So this location close at 9pm but all of a sudden on they are closed at 8:00 pm on a Friday night…read more My daughters were in the store and do not want to let ME in !!!! Extremely rude employees!!! Just got to Kernersville or another location... not THIS ONE !!!!

Avoid. The local store doesn't have too good of a selection of mens Skechers so I had to order them…read moremail order. I purchased online shoes from Rack Room as they have the buy one get one at half off which was a little better than I could have done from Skechers direct for two pairs of shoes. However, one of the pair of shoes didn't fit so I ordered the correct size from Rack Room of the same model shoe. When trying to return the shoes that didn't fit, they would only refund the purchase price minus the 50% of the second pair of shoes I got resulting in a loss of $31. Rather than do this the simple way, I will have to return all 3 pairs of shoes in order to purchase the two pairs of shoes I want but I will go to Skechers direct and use coupons with them taking my business elsewhere. Very disappointed in their customer service.

I was in the market for new dress shoes for a wedding and the holidays. I researched on the…read moreinternet and saw that Clarks had a 15% coupon for online orders. I went to the storefront in New Friendly Center and described my situation to Ethan - lighter brown, very comfortable, and not looking like a sneaker bottom sole. He made excellent customer specific recommendations. When I told Ethan my size, he brought an additional pair a half size smaller, based on his product knowledge. It was the perfect fit! I needed a matching belt and was very happy to hear that a $10 discount applies when you buy shoes. Finally, he honored the 15% discount from the internet. To my fellow Yelpers, and Clarks Management: Ethan is a true professional and I am a promoter of the Clarks brand because of the quality and professional service. Thank you, Marty

After a knee injury, I was in need of supportive, comfortable shoes that I can wear all day for…read morework. A friend recommended Clarks. I was surprised by all the choices and how cute they were. I was greeted by Marybeth when I walked in and she was AWESOME! Friendly, personable, very helpful- I would recommend going there just because of her!

Went in here today and was impressed with how much of a selection they have! It's a small store but…read morethey have a lot more shoes than I expected. They have a ton of different styles of Birkenstocks and I ended up with this brown pair with gold buckles. The customer service was really good. They were happy to help us pick our size & let us try on a ton of shoes. They also have a decent selection of danskio, Tom's, Vionic, brooks, and other brands. The only reason I'm giving 4 stars is because it seemed like most of the shoes we picked up, they didn't have our size in stock which was disappointing. I also wish they had more Tom's shoes, specifically the wedges because they mostly had flats. Either way, it's a great store to have in the area! They're also open until 8 which is a plus.

Service was great as they ordered the shoe I wanted and was very helpful in my return even though I…read moreforgot the receipt. I will be back for sure!

There was a time when Macy's, Nordstrom, Saks, etc. were about on par with each other. That time…read morehas passed. Clothing is always strewn everywhere, shelves are disorganized, and the words "neat and tidy" have no connection to this retailer. Imagine shelves of stacked shirts; someone pulls one out from the bottom, opens it up, and then shoves it back on top of the stack wadded up. No,w repeat that with the next one on the bottom, etc., and that is pretty much how the shelves are. The racks are the same, with stuff on the floors, hanging over the top of the racks, hanging by one end of a hanger, etc. Even the jewelry and watches in cases are not neat or aligned. Finding an employee here is like panning for gold in the Pacific Ocean, which is probably why nobody is around to clean things up. Finding a cashier is even more challenging than that. And when you do find an open cashier, expect silly lines. On this visit, there was a place with 3 cash registers but only 1 cashier and 9 people in line in front of us. Macy's is trying to emulate WalMart and doing a fine job. The only reason we stayed in line was that our granddaughter ate a bite of a lollipop so we needed to pay for it. We have stopped going to Macy's; this was the last time we went to one. Pretty much the only thing you find there now is store brands and clutter. You are better off going to Nordstrom, Saks, Neiman Marcus, or smaller stores like Black Market, White House, Ann Taylor, Talbot's, etc. Two stars and sadness at what this brand has become.

A big Macys online shopper. Brought a pair of shoes from the website. Opened the box and Literally…read moregot one shoe. Went back to the store and at first it was an apology, and ended with store credit. Had no option for my money back. Wasn't about the money, but customer respect. Don't blame any of the sales associates, but WOW. Never had anything like this happen before with online shop through a brand like MACYS.