I rarely write negative reviews, but my recent experience at Gerstenberg Clinic was so frustrating and disappointing that I feel compelled to share. I had heard good things about the clinic and decided to give it a try, but unfortunately, the service I received was nothing short of awful. From the moment I walked in, the staff seemed disorganized and uninterested in helping. The receptionist was barely attentive, and I had to wait far longer than expected just to check in. There was no clear communication about wait times, and no one bothered to offer any updates. When I finally saw the doctor, I felt rushed and not listened to at all. The consultation was brief, and I was given little to no explanation about my treatment options. I had a few questions, but the doctor seemed annoyed and didn't take the time to address them properly. The entire interaction felt like I was a number, not a person. Even worse, the clinic's follow-up process was chaotic. I had to repeatedly call to confirm test results, as no one bothered to get back to me, despite assurances they would. Every time I called, I was put on hold for extended periods, and when I finally reached someone, they seemed equally disinterested in helping. The only thing that seemed organized at the clinic is when it comes to billing. The people calling had answered each and every question I had and were very empathetic with the frustrations I had. The worked with me and I was very grateful to them. Overall, I left Gerstenberg Clinic feeling disrespected, frustrated, and completely dissatisfied with the care I received. I understand that things can sometimes go wrong, but this experience felt like a complete lack of professionalism and care from both the staff and medical team. I will not be returning, and I would caution anyone considering this clinic to look elsewhere for better service and care. read more

My husband and I have been clients of Gerstenburg Clinic for 17 months. This past summer my husband was diagnosed with stage 4 lung cancer and had spread to the lymph nodes. Things seemed to drag out endlessly; nothing was getting done. I felt like something had to be done fast. I was told that Ozone and Vit C IVs worked well against cancers. But where do we go for that? I decided to go to the Gerstenburg website and there it was. At the time the clinic had only been doing IVs for eight months. He did three Ozone treatments and several Vit C IVs before they got started on the chemotherapy. (We continued the Vitamin C IVs through the 12 weeks of chem.). By the time Chemo started he was using his oxygen less and less. This week we found out the tumors have shrunk significantly. We are grateful to Dr. G and team for stepping out and offering bold treatments to the people of the Golden Triangle Area. This is the hope we needed! Thank you! read more

Dr. Gerstenberg is a phenomenal doctor, truly motivated to help his patients be well and address underlying problems that exist. I have an autoimmune disease, and he advised me to change my diet and nutrition in specific ways, rather than just mask my symptoms with additional medications. I'm a year into taking his advice and I am feeling the best I have felt in many years! I ran a half marathon this last year and have healed my relationship with food. Also, his office staff are always so kind and helpful, even when I need to bring my young kids in with me. I am so thankful I found Dr. G and his clinic! read more

I have been seeing Erin the dietician at Dr.Gerstenbergs clinic for a year and she is wonderful. She has helped me lose over 30 pounds by changing the food I eat. She keeps you motivated and you will get educated on food and nutritional value on the food you eat. Dr.Gerstenberg will also be involved in the evaluation of your health. The blood test they do revealed I was pre-diabetic. After losing weight and changing my eating habits I lowered my A1C to the normal range. I'm continuing to keep it a normal range. I recommend the Gerstenberg Clinic in Port Neches,Texas. read more

My whole family has used Dr G for several years and love him and all of his friendly and caring staff. I Love the options of natural alternatives over Perscription drugs He gives you instead of just writing a prescription. When I was sick a few weeks ago and dehydrated they gave me IV fluids right in the office so I didn't have to go to the ER, that's a deal breaker with me. If you're looking for an awesome family physician this is the place! He also has several great procedures offered & done right there in his office , go check them out! read more

This clinic is great! A one stop shop which is great to not have to go somewhere separate for labs or testing. The staff are super knowledgeable AND have positive attitudes. I feel like I'm genuinely listened to here, which is a nice change from what I was previously used to. Sometimes I forget about an appointment and they are able to still see me the same day or next day. Both Dr. Gerstenberg and NP Brandi are easy to talk to with an excellent level of care. I highly recommend this clinic! read more

I have had two IV Ozone infusions along with a new natural nebulizer remedy and supplements that have almost totally knocked out a post-Covid cough I have had for 9 months. Within a few days I was already much better. And this was after seeing a pulmonologist who only wanted to medicate my symptoms. Dr. G. got to the REAL issue, inflammation, and treated the root cause of my cough. He and his staff are super and we are glad we switched to his practice. read more

So glad my family made the switch! Really looked for an integrative doctor and glad I found one. After having breast cancer twice, I needed someone in my corner to work closely with my oncologist. Everyone is very friendly and the NP is amazing! I am truly comfortable at this office and feel I am being listened to and heard. The entire environment excels! read more

Dr G and his staff are professional,courteous, and compassionate. It is refreshing to see a medical professional that is knowledgeable, yet always learning and looking to new treatments. Dr G took his time with our appointment, giving thorough attention to my daughter's problem, while listening and responding kindly to our concerns. Highly recommended. K. Inman read more

Thorough and knowledgeable. Caring and compassionate. Helpful staff. They really have it going on at Gerstenberg Clinic! I appreciate most that we do not jump right to prescriptions every time, exploring causes rather than simply treating the symptoms. This is a great doctor's office for the whole family, from babies all the way to elderly! read more

I've been seeing Dr Gerstenberg for many years now. I absolutely love him. He's very patient and takes his time with you to listen and provide lots of education. He does NOT rush you through the visit. He is very caring and empathetic to your feelings and needs. The office staff are just as attentive and return calls within a day or 2. read more

Gerstenberg Clinic is a godsend. I spent so long without a primary care physician because I couldn't find a good fit. Dr. Gerstenberg and his staff are attentive, informative, welcoming. They offer a variety of services which my family and I have made no hesitation to take advantage of. I highly recommend! read more

I love this clinic, they take the time to listen and care for you and your whole family. Plus they have a holistic approach to your health. The staff is professional and friendly. There are many services that are offered from preventative care, like their Heart Smart Program, to IV therapy. read more

Amazing. 10/10. Staff. Cleanliness. From the front to the back my experience was phenomenal. Dr. Bell and Dr. Gerstenberg are exceptional doctors who took time in dealing with my issues. I love their holistic approach to medicine. Highly recommend them and all providers at that clinic! read more

From calling to make an appointment, to being greeted, to meeting the nurses and then Dr G..... is the greatest experience!!!! The holistic approach was exactly what I've been searching for as well as the amount of services they offer is amazing!!!! Highly recommend!!! read more

The staff were very nice and understanding of my needs I really appreciate them. The only thing that didn't make me feel comfortable was the manager who I overheard talking sexually about a staff member very weird the only reason I didn't go back there. read more

Enjoy coming to Gerstenberg Clinic. Visit 2 times a week and have always found the staff friendly and helpful. I don't know of any other place in this area that offers all of the services of this clinic and that alone is a plus for me. read more

Dr G & his staff are the best, my wife and I have been going to him forever. His approach to medicine and alternative medicine in by far the best in Southeast TX we will continue to do our healthcare for our self's for a long time... read more

Dr. Gersteinsberg and Brandi are the best and most caring healthcare professionals I have ever been to. They take the time to listen and weigh all options of treatment. It is a one stop shop for all your healthcare needs. read more