Pretty expansive setup; drinks food adult beverages available also. Good music, clean restrooms…read more Kids played for over three hours and still had to tear them away from the fun.

Today is black Friday and they have a amazing deal $10 all day jump. So I promised my kids we can…read morego after we get some stuff done.We got to the park at 5:40pm of course there was a line but that's expected. While watching people get pissed off cause they kept getting sent to fill out waiver, I know that I had filled one out about 2 weeks before so I should be good. Well after 45 minutes of waiting in line I get told we are sorry put computers cleared everyone's waivers and elyou will have to go and fill out a new one and waitnall over again in the 45 minute line. I was pissed but it's not me to make a issue with alot of kids around and it wasn't the cashiers fault. The one I'm mad at is the owners and manager of the place knowing that all the waivers got wiped they should have posted it on their Facebook page at Least so people didn't wait in like to only get turned around. Would have had paper copies at front desk if need so people didn't have to get in line. Needless to say they know we had no choice so they really didn't care at all. I gave 3 stars cause the place is great fun for kids but the management needs to get there act together.

ABSOLUTELY DO NOT COME HERE…read more I almost never leave negative reviews. I am not a complainer, or someone who likes to make a fuss. So, the fact that this experience was *this bad* should tell you something. We checked the website and decided to do the unlimited jump and laser tag package for our 3 kids. When we arrived the place was absolutely dead, which should have been our first warning sign that this was not worth the money. The prices on the website were also inaccurate, and they told us they "needed to update it." We asked for 2 hours of time, only to find that the arcade and games were shut off, there was nobody here to play laser tag with, and that the skating and the nicer inflatable jumping section aren't included either. Additionally, the facilities were old, dilapidated, and run down. Something even dripped on my leg from the ceiling. We went to ask to have our time brought back from 2 hours to 1, and we were told that they didn't do any kind of reduction in time, even though we'd only been at the place for 30 minutes. When I mentioned that it was ridiculous that the attractions and games were turned off and that nobody was here to play laser tag with us, I was met with the reply of "well when you walked in you could have seen the games were off." The games are on the far side of the building, far away from the counter, and it's not a customer's job to investigate to make sure that a place is up and running before handing over money. I walked away and began this review, only to have an employee find me to come back to the front. The woman behind the counter called her general manager, and then allowed me to speak with her. When I got on the phone, I was very calm, and explained the situation. She began to talk very fast and shouted over me that they don't do refunds and that we don't pay for the games in our admission. I explained to her that having everything turned off and nobody to play laser tag with was still not what we paid for. She started to get even more agitated, and then offered to refund the "like 3 dollars" for laser tag, and then threatened to call the police. I have no idea why. I just laughed and dropped the phone back on the counter and walked away, as she continued to yell. As I type this, it appears that two employees are hiding under a table in an abandoned dining area, and everyone working here appears to know they work in a dump. This was, by far, the worst waste of money we've spent in years, and the only positive thing to come from this experience was the ability to write this review to warn others not to come here. Edit: Their "response" to this review is posted in the pictures as well.

Our party started at 7:00 PM, and when we arrived, the tables were incredibly dirty. We arrived 15…read moreminutes early, fully understanding that other parties were taking place, so we waited. However, by 7:15 PM, the tables still hadn't been cleaned. We spoke to our "host," who responded with an attitude and claimed it wasn't her fault. We even offered to help, but that didn't seem to make a difference. We then ordered pizzas, and we were told that they would take 30-45 minutes. By 9:00 PM, we still hadn't received them because our order had been forgotten. When we spoke to the people in charge, they were incredibly disrespectful. All of our guests commented that it looked like the staff member was ready to start a confrontation rather than resolve the issue. It was an extremely disappointing experience, WERE NEVER COMING BACK.

Wow...if you are thinking of having a party at this place DON'T....THEY WERE VERY RUDE...they don't…read moreeven have food there we had to wait an hour after our party started for pizza..they charge you for everything yet we had no ice for our drinks and no trash can ...oh my bad ! They came with a bag ..I will make sure to never go there again...I understand it's a weekday but be nice and tell people it's time to move out of the room. They came right as on time when our party time ended and were moving our stuff without telling us. They started "cleaning" and flipping our chairs while we were still getting our stuff out and my kids were putting on their shoes.

My big criticism for the business is that they make it their policy and point that you can't bring…read morein outside food but when the pizza THEY sell is just dominos pizza that they charge you DOUBLE for! I understand you need to make a profit but what is that?! It's not even made in house, it's just a piss-poor attempt to make profit and seems like they care very little for the actual experience of having a "Party." Also to add to that, The staff seem underpaid for the attitude they have to people trying to make sure their kids have fun.