Excellent thrift store. Quality merchandise, well-organized and run. Friendly staff and volunteers…read more Excellent jewelry selection, though it can be pricey. What keeps it from getting is that since their move from Sherman Oaks, prices at all the discovery shops have shot way up. I understand that for rare designer items, but for everyday things it's less of a value than it used to be and that's unfortunate. Still, it's a fun place to look, easy parking, and occasionally you can find a great deal.

Newly opened discovery shop in Encino. I love thrift shopping and have been going to a lot…read more I stopped by at this one on my way home. The place is neat, organized and nicely decorated. The employee is very friendly with people and has offered her help. They have a lot of selection and their prices are kind of high compared to other places. I saw a lovely heels but it wasn't my size. What a bummer! I checked the jewelry display and I saw a lot of beautiful pieces but they were not in my budget though. I'd better check when do they have a sale so that I can see what I can get them for. Easy to find and enough parking.

I got a custom made prom dress here and I absolutely loved it! I looked and called many places on…read moreyelp and she got me in very quickly. She only took a couple of weeks to make it at a very reasonable price. The customer service is amazing, everyone is very nice and welcoming. Their saying "you dream it we make it" suits them perfectly because the dress I envisioned was made perfectly how I wanted. Any adjustments I wanted were made and in the end I loved it. I would recommend this place 100%, I'm very happy that I chose this place to make my dress.

The dress I had them make was really beautiful. I had given a photo of how I wanted the dress to…read morelook like and went in for many fittings. The two ladies are the sweetest, very polite and make sure you like what you're getting. I received so many compliments on my dress at the wedding I went to in New Orleans. I will definitely need to wear this dress a few more times!!

Beautiful clothing and jewelry. Very large inventory. Owner is very nice. Problem is they are never…read moreopen!

Are you kidding me... left work early to come to this boutique for a quick shopping run…read more Arrived at 12 on a Friday and the shop was closed even though it's hours are listed until 6:00 PM. What a waste of time.

I cannot say enough about this company and it's owner and staff. They are one of a kind who are…read morevery special!! They will work hard to meet your fashion needs and wants at wholesale pricing!!! I have had the pleasure of working with them for over three decades! Follow them on social media Facebook! Shop Dressed Up online and get on their mailing list for all the best discounts!! Designer merchandise at wholesale prices!!! You can't beat the value, service or wide variety of items!! Thank you Michael and staff!!

Unfortunately, this brick and mortar shop that was once a gol-to place for dressy attire no longer…read morespecializes in quality, well priced formal and dressy clothes. More casual and downscale, generic, and average in clothing that you can get anywhere.

I came here looking for a couple of sundresses and a jumpsuit. The staff were very friendly and…read morehelpful I will definitely go back.

I had a really unpleasant experience with one of the employees here. She had black hair with a…read morebraid and was extremely rude and gave me an attitude over something so small. I put a hanger on the rack, and she immediately told me, "Go leave it in its place back there." The way she spoke to me was completely unnecessary and unprofessional. I was honestly shocked because helping customers and maintaining the store is part of the job. There are much better ways to communicate with customers without being disrespectful. I hope management addresses this because customer service should be handled with basic respect. This occurred 8/21/27 at 7pm.

Don't listen to the haters. This place is great. Notice how the people that gave bad reviews have…read moreno other 'reviews'? Anyway, back to the good part. This place has a great curated collection. Enjoy.

I stopped by Soto in Sherman Oaks while I was in the area for a laser appointment (I live in Santa…read moreMonica and rarely make it out to the Valley unless I have something scheduled). I had a little time and was looking for a cute lounge set to wear for work and running errands, so I asked ChatGPT for boutique recommendations in the area and Soto Sherman Oaks was one of the places suggested before I even checked Yelp or Google. That alone made me curious to stop in. First of all, this is an excellent place if you like to shop on your own without someone hovering over you the entire time; no pushy sales energy, which I personally appreciate. I was able to browse comfortably and take my time. I ended up finding exactly what I was looking for -- the cutest lounge set. They had it in black, pink, and blue, and I went with the blue one. I also picked up a pair of sunglasses and a really cute choker necklace. They have a nice selection overall -- shoes, jewelry, friendship bracelets, bags, accessories -- lots of fun pieces. The pricing is on the higher side, but the quality definitely feels better than what you'd order online. You can tell the pieces are more thoughtfully curated. The only thing I would mention is that greeting customers when they walk in makes a big difference. When I came in, no one greeted me or smiled. One of the sales associates, Michaela, walked by a couple of times and didn't acknowledge me at first, even when I smiled. It wasn't a huge deal, but it did stand out. Once I tried on a few outfits and initiated the interaction myself, she was pleasant and helpful. The other sales associate (I didn't catch her name) was also lovely. Parking was easy. I found street parking right away. Overall, I had a good experience and found some lovely pieces. If you're in the area and like discovering fun, trendy items without feeling pressured, it's worth stopping in.

Lovely location. Very spacious and well organized. Staff members were very accommodating. This…read morechain is very serious about discounted items not being eligible for return. Just make sure you're aware of their policy before making a purchase. Not necessarily a bad thing, just something to be aware of. The value is overall very good. Great quality and lots of very swanky brands.

I would like to recognize Saul and Luna for truly exceptional customer service. They went far…read morebeyond expectations--taking the time to personally search for a dress on my behalf and even using a scanning device to locate it. Their initiative, teamwork, and attention to detail made the entire experience seamless and genuinely appreciated. What stood out most was their willingness to go the extra mile without hesitation. In today's retail environment, this level of dedication is rare and makes a lasting impression. Saul and Luna represent the highest standard of service, and I sincerely hope their efforts are recognized. Sincerely, Alexandra April 17,2026

Making My Mannequin Dreams a Reality…read more Walked past Fashion Nova and the deals pulled me in with the gravitational force of a black hole--except everything was bright, sparkly, and didn't crush me into a single point of infinite density. As a dude named Simon, I wasn't sure what to expect. But let me tell you, the sales? They'd make a grown man write a love letter to retail therapy. I came in just to browse, but with prices like these, I might just have to start a side hustle as a fashion icon. The team? Friendlier than my grandma at Christmas. Not only did they not bat an eye when I asked for jeans that could accommodate my weekend-warrior thighs, but they also pointed me towards sales so good, I felt like I should confess to a crime. "Yes, officer, I stole these deals." Shoutout to Crusts--wait, autocorrect--Crystal Lizette for assistance above and beyond. Service so spectacular, I wouldn't be surprised if she had a cape hidden under her fashionable ensemble. Each order is so spot-on, making returns is as rare as finding someone who hates puppies. And Cindi, well, she's the Michelangelo of merchandising, turning the store into the Sistine Chapel of style, and I'm just trying to be a worthy Adam with my outstretched hand (and wallet). If you're looking for a vibe, Fashion Nova's got it in spades. I came for the sales, stayed for the service, and left with the undeniable urge to strut down the sidewalk like it's my personal runway. Fashion Nova: Keeping me--and my mannequin alter-ego--in vogue without breaking the bank.

Return items. Two dresses the same I brought. Neither size worked. I got email for refunds. Then…read morethey took my refund back saying item missing. They have just stolen 70$ from me. My order number is 92164677.

Reformation is one of the shops I've always enjoyed visiting. It's a charming boutique with…read morebeautiful style, and I especially love their linen dresses. I used to stop in whenever I was in the area. That said, I consistently left feeling confused about the customer service. The team never seems eager or willing to help. I've always had to ask if they have my size or if they can check in the back, and even when making a purchase, it often feels like ringing me up is an inconvenience. There are many great stores in this center, but unfortunately, this location has become my least favorite in terms of service. The designs are great and the value is good, but a bit more warmth and attentiveness would make a world of difference. I've stopped going in for now, but I hope the service improves because the products truly are lovely.

Love this store. Friendly staff & I always find a cute dress or sweater! Their prices are…read moreReasonable- it's also a great location- many cute stores & delicious chicken humus place next door.

I was genuinely excited to shop at Hiptique and invested in a pair of expensive jeans, expecting a…read morelevel of service that matched the premium price point. Unfortunately, my experience with Christine Berardi, the owner, left me feeling uncomfortable and unwelcome. When I asked to try a smaller size, the interaction felt judgmental rather than helpful. I also inquired about being added to a waitlist for another item, and the response came across as dismissive and condescending. I understand boutiques have their own policies, but that does not excuse making customers feel judged or talked down to. The jeans are great, but the overall experience felt more pretentious than personable. What was even more disappointing was seeing my original review removed after the owner responded. Honest customer feedback--positive or negative--should be visible so others can make informed decisions. A five-star rating only means something when it reflects real customer experiences. I'm sharing this again because people deserve to hear the full story. For a store that positions itself as a luxury shopping destination, I expected much warmer and more respectful service. I won't be returning.

I had such a wonderful experience at this boutique that I feel compelled to share it. From the…read moremoment I walked in, I was met with warmth, style, and an effortlessly chic atmosphere. On my first visit, Trinity helped me select a range of beautiful tops, jeans, and dresses to try on. She was incredibly attentive without ever being pushy, and she instinctively understood what would work for me. I found so many flattering pieces in my size that I knew I had to come back the next day. When I returned, Christine was there and made the experience just as exceptional. She introduced me to even more stunning pieces and offered honest, thoughtful feedback on how everything looked--something I truly value and rarely find. With her help, I left with two fabulous blouses and the perfect summer jeans. What truly sets this boutique apart is its incredible selection and inclusivity. They carry a wide range of sizes (jeans from 23 to 32+), and the assortment feels both curated and unique--especially the dresses, many from designers I hadn't seen anywhere else. Equally impressive is their no-pressure approach. It's so refreshing to shop in a space where the focus is on helping you feel your best rather than making a sale. The boutique has an easy, elevated Malibu vibe--yet it's right here in Woodland Hills, perfectly situated in the Woodland Hills Country Mart. I genuinely cannot wait to bring my friends back. Kudos to the entire team--this is a rare gem.