I had a great experience with Don Mars Cleaners! I brought in two items to be tailored, and…read moreeverything turned out exactly as I hoped. Chris was incredibly helpful, knowledgeable, and took the time to explain what alterations would work best. The turnaround time was quick, the pricing was very reasonable, and the quality of the work was excellent. It's not always easy to find a tailor you can trust, but I'll definitely be coming back for future alterations. I highly recommend Don Mars Cleaners to anyone looking for reliable, high-quality tailoring services.

Family business with great customer service! Came here more…read moreoften when I lived in North Hollywood but still recommend it to folks for dry cleaning clothes and larger bulkier items like blankets.

Professional and clean. Good natured and very flexible…read more Would recommended for any small or complex job

Karen has done several alterations for me. He offers excellent and fast service at very reasonable…read moreprices! Thanks Karen!

I highly recommend Jack's prime cleaners The staff are very…read morehelpful welcoming and warm Jack the Owener is the best he is always there to take care of our needs

Jack's is amazing! The location is well kept and looked after. The staff is always so kind and…read morefriendly. My clothes has always been ready on time, they've actually even been able to rush things for me at times. I've had alterations done on multiple dresses, and every time everything came back even better than expected. Pricing is what you would expect given the quality of the work that they do. Which is way not only I go here but my co workers all do too.

Maggie is absolutely wonderful! I've had several pairs of pants hemmed by her, and every time the…read morefit has been perfect. She's also altered my dresses, and the results have been flawless--they fit beautifully and look like they were made just for me. Her attention to detail, craftsmanship, and quick turnaround keep me coming back. It's such a relief to have someone you can trust with your favorite clothes. I highly recommend Maggie's Alterations to anyone looking for high-quality tailoring and excellent customer service!

DO NOT GO HERE. This woman took a pair of house hold scissors and simply cut off three inches from…read moremy gown. Crooked cut, frayed, a botch job. She then had the audacity to charge me $125. If I had known I could have just cut the bottom myself with my own scissors. I'd like to add, this was a $1200 Cult Gaia gown that she destroyed and I'm too embarrassed to try and resell it now. Horrible experience. I hope this review saves someone from having this experience, trust me- just go somewhere else. This is truly shameful.

Lory turned a SUPER BAGGY pair of 14oz raw Japanese denim jeans I bought online into literally the…read moreperfect wide leg jeans for me. I was nervous that she would either do too much or too little, but she understood what I was looking for and knocked it out of the park. She also resized a pair of tapered jeans for me and did a good job. (Tho I love the other ones so much I hardly wear these haha) Will be bringing her more projects soon!!

This woman just quoted me $380 to alter the length and circumference of the sleeves and to take in…read morethe waist of a leather jacket. So let's break that down. With my job I work in the entertainment industry and I have been doing it for a number of years and get paid about $500 a day for a 12 hour day. 500÷12 is 41.67 (rounded up) an hour. So for me to get paid $380 I would need to work 9 hours on the jacket. I can almost guarantee she is not working 9 hours to alter sleeves and to take in the waist of a leather jacket. So basically she quoting me a price per hour that lawyers and some doctors don't make. One could argue cost of materials but thread and maybe a zipper stop doesn't justify the price she quoted me. Update: she says I asked her over the phone for a quote and I didn't ask her over the phone for a quote. I asked her on this platform with pictures. And she quoted me a price that is worth more than the garment not to mention well over two times what I and many lawyers make an hour. I was going to go over the hill to your shop but I'm now glad I didn't because it would've been a waste of a trip. My review stands.

After living in the LA area for 30 years, I finally found the tailor of my dreams. Neewin…read moreAlterations in Studio City is everything I always hoped I'd find. The owner, Neewin, does beautiful, meticulous work, and is a joy to deal with. He is respectful, gracious, and puts the exact same care into doing alterations on an inexpensive casual summer skirt as a very expensive designer suit. The tidy, charming shop on Ventura Blvd has a lovely old-world tailoring feel to it, but the prices are very reasonable, and the turn around time has been fantastic. I have been absolutely thrilled to find Neewin tailoring and would give it ten stars if I could.

I called for a quote on a simple shortening the hem of 2 Jean skirts. Neewin asked me to bring in…read moreskirts. So I did bc he couldn't give me a quote over the phone. While he did a good job, each skirt was $60 to shorten each skirt a few inches, AND it was done by machine. Both he and Heather were very nice, but I thought at the time that was excessive. I didn't do my research and check other alternatives in the area. $60 to shorten each a couple of inches on the machine, maybe 15 minutes maximum....(1 picture of hem from the underside, it's going vertical 4 some reason, the other one what u can see from the outside, going horizontal....) The machine did do a good job, but $120 for 2 skirts on a machine is excessive.... So after I read Neewin's response, I brought in another garment to hem and get taken in. He couldn't have bn more cordial about it, and, surprised me by having it ready the very next day, instead of 5 days later. Good business. I will definitely be bringing my alterations back to him.

Great affordable tailoring! I appreciated the time and care and the quick turnaround.read more

I have been a loyal customer for YEARS, and I am done. This business is a disaster waiting to…read morehappen if you actually care about getting your items back. Every single time I drop something off, it's the same chaotic scene: customers standing around while staff frantically dig through piles trying to figure out where anything is. It's not an occasional hiccup -- it's the standard experience here. You can see it in real time: nobody knows where anything is. This time, it finally caught up with me. My daughter's school uniform pants are GONE. Not "we're still looking" -- gone. I was told they may have handed them off to a random stranger by mistake. Let that sink in: they lost my child's clothing and think it's acceptable to shrug and say it "may" have gone home with someone else. This isn't about the money. It's about the fact that I now cannot trust this business with anything, after years of giving them the benefit of the doubt. If you value your belongings even a little, take them somewhere else. I wish I had.

If I could give Tatiana 10 stars, I would. I brought in an Emilia Wickstead dress made of very…read morethick silk fabric that I had bought on Poshmark that was five sizes too big and we did three fittings and she knocked it out of the park. Same with an Erdem floral dress that has the shape I was dreaming of. She was completely communicative and kind and I'd recommend her to anyone.

Couldn't have alterations done because they only spoke Spanish. The person who answered the phone…read moreonly spoke Spanish (which sadly I can't speak). What a shame they looked great online.

From the moment I walked in, I knew my wedding dress was in the best hands. Gary and Agapi are…read moretruly amazing people--so kind, welcoming, and incredibly knowledgeable in their craft. Wedding dress alterations require so much skill and precision, and they absolutely exceeded my expectations. I dropped off my wedding dress, and they altered it perfectly. Every adjustment was done with such attention to detail, making the dress fit like it was custom-made for me. They took the time to ensure the hem, bodice, and every little detail were tailored flawlessly while preserving the original beauty and design of the gown. What I appreciated most was how patient they were throughout the process. They listened to exactly what I wanted, offered expert advice when needed, and made me feel completely confident every step of the way. Their experience and passion for bridal alterations truly show in their work. If you're looking for someone you can trust with one of the most important dresses you'll ever wear, I cannot recommend Gary and Agapi with Tailors of Sherman oaks enough. They are talented, professional, and genuinely wonderful people. Thank you both for helping make my wedding dress absolutely perfect!

I brought in a suit that was too large in both the jacket and the pants, and unfortunately the next…read moresize down was too small. I wasn't sure it could even be salvaged given how extensive the alterations needed to be, especially with only a week before a wedding. They completely exceeded my expectations. They expertly reconstructed the suit and tailored it perfectly to my body. The fit is flawless, and it genuinely looks brand new. Their craftsmanship and attention to detail were exceptional. I highly recommend them and will absolutely be coming back for my next suit!

I've been using their services for almost a year now. Not a single complaint. Their online app is…read moretruly amazing; you can see a detailed timeline of where your order is in the process. Steamer also notes the brand of each item you've brought in, which would cut down on any possible misplacement. Of course, you get a text when your order is ready and then can let them know you're 'on the way'. The work is terrific. The staff is incredibly friendly and accommodating to your specific time issues. Great work at a fair price and eco friendly. Well done Steamer Cleaners.

I took my dress there last week for alterations. Before they started, I specifically asked multiple…read moretimes if they were able to properly alter this particular gown because of its design and construction. They repeatedly reassured me that they could and that there would be no issue. Based on those assurances, I trusted them with my dress. Unfortunately, they cut the dress crooked. I didn't notice until I wore it to my event, so I ended up wearing my dress crooked because of their alteration. I went back the very next day to show them the issue and ask for a refund. They told me they would fix the dress and that when I came back to pick it up, they would also give me a refund. When I returned, the dress was STILL crooked and had not been properly fixed. They also refused to give me the refund I was promised. What made the situation even more frustrating was that when I questioned why the dress was crooked, they started saying it was because of the dress itself. If they knew the design of the dress made it difficult to alter, they should have told me that BEFORE altering it. Instead, I asked them multiple times if they could do it, and they reassured me that they could. At that point, I asked them to compensate me for the price of the dress because their alteration had damaged it to the point where I could no longer wear it. I went back and forth with them countless times for over a week trying to get a resolution. I spoke with Joshua, one of the managers. Mario was the person who performed the alteration, but I did not personally speak with him. According to their "store policy," if they paid me the full price of the dress, they would get to keep the dress. I found this policy completely unreasonable, especially when the damage was caused during their alteration. I told them they needed to do something to make this right because I should not have to lose both my dress and my money because of an alteration they assured me they could do. In the end, they only paid me 60% of the price of my dress and returned the dress to me. After going through all of this, I was extremely disappointed with how they handled the situation. I had no problems with Steamers Cleaners before this, but their customer service throughout this entire situation was HORRIBLE. The biggest issue for me was not just that the alteration went wrong, but that they initially reassured me they could do the alteration, then blamed the dress when something went wrong, and made me fight for over a week to get any kind of resolution. Their promises mean very little once something goes wrong, and unfortunately, I learned that the hard way.