Recently had an occasion to get a new Samsung S24 Ultra at Virgin Plus Kingston. Shawn, Zac, David…read morewent out of their way to make sure I was satisfied with my purchase and really helped me out. If you want professional quality service this is the place to go, Ted Andress

Don't buy a phone from this company!!! My used iPhone stopped working after just 3 months, and…read morethey didn't honour their warranty. They claimed someone had opened the phone, and that their was liquid damage, neither of which happened. If you buy from them, consider that your warranty is worthless.

I called about selling my older phones to them and was told that I had popular phones and to come…read morein to sell them. I advised I would be there today or tomorrow. I live about 1.5 hrs away from the store, so I arrived a couple hours after the call. I was told that they didn't have any gift cards in stock, which is the only way they provide payment for the phones, so I was out of luck. I asked why they told me I could come in today when I called 2 hours before, and the response was "well, we had a card 2 hours ago" and a shrug. 1. Why was this store left with no gift cards if they were running low? Why did management not provide their employees with the tools they need to serve the stores customers? 2. Why did the employee I spoke with on the phone not advise that they were running low on gift cards? If there was any indication of a possibility that I wouldn't be able to sell my phones, I would not have made the 3 hour round-trip drive. But there was no mention of the possibility of issues, nor was I advised they wouldn't be able to complete my transaction if I didn't arrive shortly. Instead, this store wasted 3 hours of my time and a substantial amount of gas just to shrug at me. With so many mobile repair shops in Kingston, I'd recommend that you chose one that will provide you with accurate and pertinent information over the phone, and one that shows the slightest consideration for your time and efforts. That was not my experience with Mobile Klinik Kingston, which is why I recommend that you look elsewhere for your mobile repair and accessory needs.

Went in to troubleshoot a problem with my PC camera. Jordan made the time to walk through the…read moreissues with me and resolve the problem. The service fee was fair. This is now my go-to place for computer fixes in Kingston.

I attended this location to have my Macbook Pro 2017 fixed. There was chocolate milk spilled inside…read morethe case and screen. The tech performed a liquid cleaning and got it working again. It was some of the best service I ever experienced. Would come back again.

If I could give 0 stars I would. I ordered a new battery for my $1200 Samsung tablet. When I…read moredropped it off, the tech warned me that because of the way he had to disassemble the device, the screen may crack. Because I had no other choice, I went ahead. He replaced the battery, the screen didn't crack...but he fried the motherboard. The tablet no longer turns on and the screen briefly flickers. No explanation, just a "Sorry man" and was told he could replace the screen for $500. Unexceptable service.

Thought I'd have to leave my phone there for a day and pay an arm and a leg, and I was out of there…read morein no time and charged less than expected too. I was really blown away; great job here.

Pretty meh. The people that are supposed to help you are rude, the in store selection is also kinda…read morebad.

From the owner: The Mobile Shop sells Mobile phone and plans from every Canadian Carrier. We are your One Stop…read moreShopping Center for all things Mobile in Canada. Get the best Deal on your next Mobile Phone Plan at The Mobile Shop