I worked for this company for 4 months. The owners are extremely conservative and catholic. They…read morewould often say inappropriate things about the lgbtq community and even refused to sell to them. The one owner was super into supporting trump and would talk all day about how good trump was and how great his ideas would be for the business and for Canada in general. It made me so so so uncomfortable I just didnt understand what that had to do with running that business. The one owner has a hot temper. He would lose his temper at some of the smallest stuff. I worked hard to design a new store website for them and when he was screaming at me to fire me he made sure to say it was specifically because of my disability. They broke multiple labour laws, refused to pay me my final pay check and abruptly fired me. They lied on my record of employment rendering me unable to obtain EI and left me very close to becoming homeless. Simply because the male owner has a hot temper and didnt like me. They will treat people negatively based on their narrow minded views and they treat their staff horribly. This reflected in the quality of work. They would make simple mistakes like accidentally mixing up two diamond wedding bands during inspection or misplacing a diamond. Its truly a reflection of the lack of compassion and chosen bigotry they have towards anyone who doesnt agree with their conservative views. If you value your jewelry I would highly recommend not risking it with these people.

Unfriendly service and misreading of the karat of the item brought-in for repair; I second the…read moreprevious 1-star review.

Do not trust this store. Since the ownership changed, the new owner is a shady crook. He sold me a…read moresilver ring, sized it wrong, sent it out to a third-party to size for a 2nd time despite advertising that he never does so. The workmanship was shoddy and within a few months the ring is broken. I asked him to repair, and he accuses me of lying and that I never bought the ring there, raises his voice at me and acted very threatening. Do not trust this man as he has no scruples or customer service.

My boyfriend came here to buy me a ring set as a christmas present. He knew my size and they sold…read morehim a set saying that if it didn't fit he could get it sized for free. Went in got them sized and were told we were being charged an extra $400 to have the rings sized. We told them that they completely lied and we would just take a refund and go elsewhere then and they said since the rings had been sized they would absolutely not take a refund. Then the sizer proceeded to tell us that they lied when they sold us the rings and they were not 14K gold but actually 10K gold. Lie after lie. DO NOT PURCHASE ANYTHING FROM HERE UNDER ANY CIRCUMSTANCE! BUYER BEWARE!

My husband bought my engagement ring here. It is beautiful and the service is amazing. Highly…read morerecommend!

Best experience ever! Went in to get a new chain for my necklace and ended up working with Doug on…read morea custom piece! He was so accommodating and patient and kept me in the loop with all steps of the process! The final product is beautiful and we couldn't be happier! THEY CAN MAKE ANYTHING! Everyone at the store is so helpful (kendralee too!). Wonderful customer service!

I had my wedding set resized. I can absolutely say that I'm very grateful to be able to finally…read morewear it. They did a fabulous job!! Thank you so much Lynne

This is the only place I'll go for jewelry repairs. Excellent service. I also picked up a really…read moresweet pair of earrings for my daughter, and I'm eyeing some of their finer stuff for me!

A new, old business, this kiosk is new but ive dealt with the manager and two of the employees for…read morea couple of years now. They used to have a space inside of a large department store that closed earlier this year. So its great to see they still have jobs and I get to keep going to the same friendly faces and getting my work done as I have been. They've earned this and all the best .

From the owner: Fast Time Watch & Jewellery Repair began operating in 1979 providing Watch & Jewellery Repair…read moreservices to major department stores such as Sears Canada, Eatons, Simpsons and so many more. We have 10 locations across Ontario to serve our loyal long time customers and look forward to welcoming new customers. We have been providing Quality Watch & Jewellery Repairs for over 40 Years. Watch Battery Replacement & Link Removal While You Wait on all watch brands. We repair all types of Watches (including: servicing on battery operated, mechanical and winding watches, crystal/glass replacement, polishing Jewellery Repairs include: Chain Soldering and Repair, Ring Sizing, New Stone Setting, Fashion Jewellery and so much more. Great Selection of Leather, Metal, Nato, Rubber, Silicone & Smart Watch Bands (including a great selection of Timex Watch Bands). Free Installation with purchase. We carry nationally branded watches such as Casio, Citizen, Fossil, Maserati, Timex and so much more!

Ted's Gifts and Jewelry is a gem located in downtown Pulaski. I have been dealing with Ted's for…read morepersonal items and for awards for my golf league. The manager, Mike, is a pleasure to deal with and extremely helpful in any purchase that I am making. There is a wide range of gifts and prices to choose from. I enjoy my visit each time that I go! Highly recommended!

From the owner: Ted's was started by Ted Polczak in 1959 in Mexico, NY and the store moved to Pulaski, NY shortly…read moreafter. Edson Setzer purchased the store in 1989 after working for Ted for ten years. Mike and Edson both have over 30 years at Ted's Gift & Jewelry! They each have extensive training in jewelry setting and advanced engraving and have been at their present location since 1976.

I was denied access to a service (an appraisal of an engagement ring) based on the fact that I had…read moreleft a negative review on the internet of my experience with this business, which is my right as a customer, and this review was posted over 10 years ago! My insurance company requested that I go back to where I had purchased the ring to obtain an updated appraisal as the jeweller would be most familiar with the ring. It is truly unfortunate that I cannot access this service simply on the basis that shared my experience as a customer, which is a fundamental human right. Businesses should stand behind their customers and their products.

TERRIBLE customer service. We came here to look at rings for our wedding. NOT to be belittled,…read moreberated, and pushed around. The lady whom I am referring to is the owner and ring designer, Roula Vekios. She was very rude and pushy, as if she thinks that she can bully customers into a sale. It was demoralizing to even have to deal with somebody like her. I won't be coming back for any reason whatsoever. Stay away from this shop! Any piece of jewelry here is not worth the poor treatment associated with it. There are many other jewelers in downtown Kingston who will be more than happy to help you.