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    Gianna

    5.0 (1 review)
    Closed Closed

    By appointment only

    Services - Gianna

    Makeovers

    Makeup application

    Applying hair extensions

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    11 years ago

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    Harlow Gold Salon & Spa

    Harlow Gold Salon & Spa

    4.6
    (60 reviews)
    3.8 mi
    $$

    I have been a regular at Namaste Salon for the past ... five? six? ... years? However, my stylist…read morethrough all those years recently decided to move to another salon in the area to shorten her commute. While I will follow her to the new salon, if I have any problems there or anything changes such that I need a new stylist I will not hesitate to come back to Namaste. I have to commend them in particular for their handling of COVID precautions throughout the pandemic. I was particularly nervous about whether it was worth the risk to get my hair done when things first started opening back up after the lockdown last spring, but decided to give it a try after talking through all of the precautions they were taking with my stylist. They were limiting the number of clients/stylists/other staff in the salon, requiring masks, doing temperature checks and waivers before you came into the salon, and asking everyone to wash their hands upon first entering the salon. I could see that they had implemented new disinfection procedures for common-use items (pens, bowls/brushes for color, maybe combs and such? There were stacks of bins with these materials by the sink ...) and were disinfecting chairs in between clients. My stylist's normal station was the one closest to the door, but she moved me to one of the upstairs stations so I wouldn't be in the high traffic area while my color was processing (generally at least 1.5 if not 2 hours). They kept up these precautions all the way through my last appointment at the end of March. I'm sure things will be getting back to normal, now that people are getting vaccinated and the state and county are easing public health restrictions, but I appreciated their commitment to doing things right -- not just the COVID precautions, but doing right by their clients, as well. Although I had already received a text from my stylist letting me know that she was moving, the salon did call me to let me know. They offered to rebook me with another stylist if I preferred, but no pressure. I know that this can be a cutthroat business -- at a previous salon I found out about my stylist pursuing other career opportunities when I showed up for an appointment and found they had "done me the favor" of rebooking me with the stylist that they just hired -- so I appreciate the way Namaste handled this. Having said all of that, I will leave you with a parking tip -- schedule your appointments for the evenings or Saturdays so you can easily park in the courthouse parking lot, which is just a block away (but from the end of May to early October make sure to schedule around the Saturday morning Farmers' Market).

    Amazing stylist. Talented and kind. I couldn't have had a better hair experience - I felt heard and…read moreSara was able to make sense of my hair requests. . I appreciated the ambiance and culture of the salon as well. Thank you, Sara!

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    Hair color
    Hair color
    Harlow Gold Salon & Spa
    Harlow Gold Salon & Spa

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    Roots Beauty Studio

    Roots Beauty Studio

    3.9
    (44 reviews)
    3.9 mi
    $$

    Decent price for a decent haircut. I will definitely return for a trim. I love the decor and it's a…read morenice touch to offer a beverage. Located in the heart of downtown FOCO.

    Bad experience here and it just kept getting worse…read more First I booked an appt with Jess a level 5 and who specializes in short hair cuts for 12pm. I put in the notes for someone to please give me a call with her prices as they didn't show up online. Someone calls me back a couple days before my booking to confirm my appt, but nothing about pricing. They never read the notes. Then, someone calls me again the day before my appt trying to confirm it for 11:45am. So, I call back to let them know that's incorrect but it goes to voicemail and I leave a message. Day of my appt, I'm called 2 hrs before my appt not to confirm my appt is at 12pm (nope they never returned my call) but to tell me my stylist is sick and can't do my appt. Not very professional in my opinion considering they want 48hrs notice or they charge you. I understand life happens, but we all have lives with things happening. Maybe be more lenient on your cancellation policy if you can't uphold it yourself. Now, I'm frustrated as they have poor communication, get details wrong, and cancel last minute with no comparable options and no other offer to remedy this. So, they cancelled my appt less than 2hrs before my reservation. Which is ironic considering they make it very clear on their website that they will charge your card (that you have to give in order to book your time) if you decide you need to cancel within 48hrs. On top of that, they offered to reschedule me with a level 1 stylist that specializes in color and long haircuts. Not comparable AT ALL to what I originally had booked. Then they tried to book me with the same sick stylist the next morning....so you couldn't give me more than 2hrs heads up that she was sick but you're betting that she'll be all fine to cut my hair less than 24hrs from now? Nope, not risking it as I've already had to rearrange all my plans because I work a lot and this was the only day off I could do. Very disappointed in how this all went down from start to finish and would not recommend booking here. Wish I would've booked literally anywhere else as they did nothing to help other than offer me the same sick stylist who'd probably just cancel again or a stylist who isn't specialized for what I needed.

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    Roots Beauty Studio
    Roots Beauty Studio
    Roots Beauty Studio

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    Gianna - makeupartists - Updated August 2026

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