David Parker is a piss poor manager and he definitely needs to be retrained in customer service. I had a question and was redirected to him to answer and his unprofessionalism led him to have preconceived notions to due his own inadequacies and temperament. read more

I was at customer service trying to pay my bill as there was help needed to complete my transaction at self service. I spoke with Shaleia who did not know how to correct the mistake and she was extremely unprofessional and sadly very arrogant. I asked for a manager and the manager named Olivia came to customer service and she was no better as a manager. She had no customer service skills and she also did not know how to fix my bill. Instead of trying to help me, they both tried to stick together and say I was rude when I was merely just trying to purchase groceries. These people obviously should be moved where they don't have to deal with customers because they did a horrible job trying to fix something that was purely elementary. There were three people working behind the counter at customer service and when I came up all they were doing was talking and laughing and enjoying not working. This Giant obviously has staffing issues. read more

While this is not my go to Giant, I found it just as easy to manage as my local Giant. I stopped by this Giant food around 8 am, so the amount of foot traffic was pretty minimal. Although I picked up only a few things, I did not see (in general) any outrageous prices. While I did not need any direct assistance from the staff, they seemed very willing to help out customers that needed help finding items. read more

This Giant is always so understaffed and so busy. It's surrounded by a ton of apartment buildings and residences so a lot of foot traffic from people walking every which direction in the parking lot. There are receipts, food wrappers, and other trash littered throughout the parking lot and front entrance. There's a security guard at the entrance to deter theft. The store itself has been renovated and is clean and well maintained, hence the rating. I come here out of convenience because I go to the neighboring Walgreens a lot, but the Burtonsville Giant is a better, calmer bet. read more

Giant Food - This is on a good day. - Drugstores Near Me - Silver Spring, Maryland

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1. Rude personnel--especially security. 2. Often closes early. 3. Needs a thorough cleaning! 4. Expensive. 4. Going somewhere else. read more

This is the closest Giant location to me, but I usually avoid it unless I'm going to another store in the shopping center, there's too much trouble here. I've seen a customer punched by another, because the first customer stopped and was standing in the middle of the narrow entrance to the store and the other customer went by him, which he took as disrespectful, so he chased him into the produce section and attacked him. I was going in the entrance once and 2 huge Giant employees were wrestling with a shoplifter, it was a brutal battle, but I couldn't get in until they subdued him. Good for the employees, but not ideal for customer confidence. After Covid, I began people blatantly shoplifting. They would load up a backpack or bag, walk through the self checkout and go straight out the door. Once, a guy with a backpack stuffed so full that you could see the outline of cans, boxes and wine bottles walked right by the female security guard, who was spilling the tea with the customer service desk. He looked at the security guard, she looked at him, saw what he was doing, he nodded, she nodded and he walked right out. I had to stop by last week and in the 50 foot sidewalk leading to the front door, there were 3 different panhandlers begging for money, 1 of them was clearly trying to intimidate people to get money. The store is crowded and generally speaking, this isn't the location where Giant seems to send it's best employees, it's more like the store that employees want to transfer out of. A few years ago, Giant opened a location a few miles up the road which is about the same size and is better in every way, that's where I shop 90% of the time now. Giant should shut this store down, I suspect the only reason they don't is because Montgomery County is strong arming them to keep it open. read more

I'm giving an updated review in light of covid. This isn't my go to giant location, but honestly I must say compared to other grocery stores that I've been to over the last month, this store was well stocked. Not like disinfectants and toilet paper stocked but they had just about everything I had on my list, minus yeast (guess everyone's baking)! They had meat (something many stores don't have right now). They are doing one way aisles like many other stores and limiting the number of customers in the store. And of course, you must wear a mask/face covering. The store hours are also limited! read more

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My boyfriend works close by so I wanted to grab a quick meal here at Giant and I was pleasantly surprised by how good this chicken was! I just wish they had condiment packets on the side so we can pair it with the chicken. Service was fast and straight to the point. read more

Giant Food - $6.99 chicken dark meat - Drugstores Near Me - Silver Spring, Maryland

The lines be so long. The pharmacy be so slow, they take forever. They need to get it together

My family has been shopping in this Giant since 1967. To that end I will always have a fondness for it. But as an actula store, MEH. It's croweded, dirty, disorganized and expensive. The staff works like they have the weight of the world on them. It sells what you need but waiting to pay for it can take way to long as it seems the management team has NO CLUE as to how to staff. Not a real shocker as staff scheduling is an issue every where. read more

Tried the Rueben sandwich and it was amazing. Alexis, an employee recommended it. It was so good and very filling. read more

Giant Food - Drugstores Near Me - Silver Spring, Maryland

I hate to use the term 'ghetto', but I agree with Ina that this Giant is not nearly as good as others nearby. I think, in general, the chain has gone downhill in quality since it was purchased by the large foreign conglomerate several years ago. Since then, my experience with this store has been that it has many VERY rude employees, long checkout lines, etc. Even though its location is very convenient for me, I will happily drive out of my way to avoid this store. Yes, it has beer & wine. I won't even attempt to explain the strange liquor laws in Montgomery County (it's not a Maryland problem), but according to the County website, there are only four grocery stores in the county that are permitted to sell beer & wine, those being 'grandfathered' prior to a law change. The story I always heard was that only one store of a chain (in the county) could sell alcohol. Yes, it has beer & wine, but the selection and price is not any better than the county liquor store in the same plaza, or at several other smaller stores in the area. read more

Giant Food - http://www.flickr.com/photos/8037063@N02/3157432158/ - Drugstores Near Me - Silver Spring, Maryland

I was so surprised when I walked i here and saw the beer and wine for sale. Cold beer too! Cold Blue Moon Belgian White 6pks. for $7.49!! Those of you reading this who live in DC or VA may say, "Big Whoop!", but this is Montgomery County MD folks. I normally wouldn't shop here just because of the reputation of this location (See Ina C.'s review). It must have been remodeled in recent times. They have a great selections of gourmet cheeses. The wine and beer get their own entire aisle! I found the produce to be fresh. The avocados were just about ripe. They carry things my nearby Giant doesn't. did you know Phillip's Seafood makes a crab covered hot pretzel? They do!! Now, I am not about to drive out here for my regular shopping adventures ( I do find joy in food shopping), but if I am in the area i will pop in again. read more

This would be just another grocery store if it weren't for the parking. At all hours, inconsiderate people park their vehicles in the fire lane while waiting for someone to get into their car. As the street is a one way, it becomes very difficult to maneuver. There are always people walking around carelessly everywhere and usually people driving against traffic. It's always a hassle to shop in this place and I'm glad I'm moving from this shady area. This store also has a "convenient" shopping where you order groceries online and then they bring it to your car. The problem is that they may not be anyone outside to notice that you're there - so you have to find someone. You also have to pay close attention as they once tried to load someone else's groceries into my vehicle. Another time the groceries weren't complete and they had to run around finding items - I never used this service again. This place is inferior. read more

Like most Giant stores, this has not been remodeled or revamped since the 1960s. Interior decor is whitewashed with insane asylum type fluorescent flood lighting. Every square inch of the store is littered with junk to buy. On top of that, prices here are actually quite high compared to Wegman's and most of what you are buying is poorer quality compared to Wegman's or Costco. Sure, there is a "fancy" section for organic food and hipster brands like Kind Bar and Terra Chips. But the prices for those were sky high. Self-checkout is a must here as they had only one cashier on staff and have reduced the number of traditional checkout lines drastically. The self-checkout process was relatively painless, though it could use some updating as you need to go back and forth between the payment machine and the main touch screen more than once to succeed. read more

I never thought I would have to worry about food safety while shopping at a major grocery store like Giant. I purchased crab legs today that were doused in Old Bay. I got home and tasted one. Piercing through the old bay flavor was the taste of ammonia...the scent given off from shellfish that has gone bad. I spit out as much as possible but still ingested some. I pray I don't become ill. read more

Giant Food - Drugstores Near Me - Silver Spring, Maryland

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Review summary: This Giant sells beer and wine! This Giant is located just down the street from my work in the White Oak Shopping Center. I haven't been here in a while, mostly because this Giant puts off a more "ghetto" vibe than the one I usually go to (Colesville). I was getting juice and plates for a pizza party for my kids this afternoon, but I was surprised at something else I found here. Asieh S. is right - They have beer and wine! How do they pull it off? Yes, this location is clean, well-stocked and they have enough parking. But what got me to Yelp about it is because they sell alcohol and that they're open until midnight most days. Go, Giant! read more

This place has been around a long time. It's actually not too bad. Shared parking lot with Hunan Manor and sub place. Customer service is good. Lines have been faster. read more

I have to say, outside from the few 'hood like experiences that have taken place there (some dude cold walked into Giant with a sack, filled a sack up with beer and wine, tried to walk out like it was nothing, fought with an older cashier who seen him stealing, and after she wrestled the sack away from him, he walked off cursing and threatening everyone. lol) I really don't mind this Giant. It beats the hell out of the shitty Safeway in Hillandale. Why I like the Giant? I like their organic section, instead of having to drive far to Whole Foods, I can get by with their organic section. Also, unlike Safeway, you can zip in and out of Giant with their self-checkout. The customer service is decent, although, there was one girl in their who had an attitude problem I had to deal with once. read more

I have to give this location 4 stars because they carry "La Brea Bakery" bread. I've longed for it and finally found it here. The manager was helpful when I asked how often and what types of breads they will be getting from the California bakery. It also sells beer and wine, which apparently most grocery stores in MD don't. This is news to me. They don't have great produce but I usually go to Whole Foods for my produce anyway. The Boar's Head deli counter is good. They have a little British section where I could buy PG Tips, Hobnobs, and other stuff. The ethnic sections are fair. I like the fact that they basically have a drug store inside. It's better than the Rite Aid next door to it. read more

I don't see anyone I know here. I am not posing next to the liter bottles or cruising the kotex aisle but I grew up in the area and have never seen a person I have known in that store. Now, at least, they don't put me through the ID check. I just swipe my card, look down and grind my teeth at the auto-clerk's auto-bitch- "you are purchasing a restricted item." Like someone's monotone uppity mom whining that maybe I'm not the best person for their little girl to be hanging out with at freezing-o-clock in the White Oak Tuesday night wonderland. In a sane world with compassion and a few palm trees morphine would be handed out like free samplings of a new flavored tic-tac at the door at that hour, in that place. The beer never lets me down. It must be brewed in a different facility apart from beer that tastes good or by the subterranean alt-shift of hateful people who like to punish those of us that need it enough to be out so late yet who haven't planned far enough ahead to get it earlier from somewhere else. There is a sense one gets walking through the beer aisle that whoever is tending their selection has embraced a particular theme all the way down, a low-rent egalitarianism, a bleak dog and pony communism. Like no matter what label you choose it will most likely taste like the one three over or seven before, carbonated just enough to whisper to you as you open "ss' orry man this is as good as its going to get tonight." You can see sins in the cold totalitarian light of that store, makes the shopping decisions easier I guess. I try not to look up. Its the light of being forced awake for 3 days straight. Budget-selecting items in a tank of GE's new line of life deterring light bulbs "Lite-Green Amphetamine"...bananas, or alcohol? Those kinds of decisions, under those condition in that store follow you home, unpack themselves and wait on the couch for you. They are not conspicuous but after enough concrete flavored winters in lovely Silver Spring there is no place left for anyone else to sit. read more

Moved into the area about a year ago. Loved Giant and my family has always been a loyal customer for years. This location is just terrible. Workers are rude, place is dirty. Pharmacy is okay. I gave it many chances and when I called to ask a question, I was put on hold for an hour and a half before being hung up on. read more

I'm giving three stars because this store has a "health food" section. My local Safeway closed and I miss the LARGE organic produce section that Safeway had. Coming to this Giant location in White Oak -- the only organic produce I see are grape tomatoes, strawberries, blueberries, and grapes. I only come to this location for last minute items. If you are concerned about what chemicals are being sprayed on your produce like me, I would suggest hitting up the Giant location in downtown Silver Spring - across the street from the metro station. Their organic produce section is a little bit larger and has more variety. If I cannot find what I'm looking for, then I head over to Whole Foods which can be a little more pricier. read more

On June 22, 2021 around 4:00 pm. I went to the Giant in the White Oak shoppong center to purchase a birthday cake and mylar ballons for my mother's 100th birthday. I want to compliment every Giant employee I encountered that day. The employees in the bakery department, the cashier that checked me out, the manager at the Customer Service desk, and the young man in the flower shop who blew up the ballons. All were efficient, kind, and caring. I really appreciated all of their help in aiding me to accomplish my tasks in the store. Kudos to all of you that helped me. read more

Cold beer, Wine, veggies, long lines and a redbox. It will suffice. read more

I used to live across the street. This strip mall has changed over the years. The one constant anchor in this little area has been Sears. Giant is large and clean but I didn't see many employees. It looks like management is trying to push customers into using the self service lines instead of having someone ring up your groceries. Besides not wanting to lose my coupon credit, I actually like chatting with a human when buying groceries. Make sure you have your own bags if using the self checkout register. Call me underwhelmed. read more

You guys are ridiculous. FIRST OF ALL...every grocery store usually chain ones, the meat is frozen before hand, you just dun know it. I've worked in alot of them, Walmarts, Giants, Redners, its frozen beforehand and thawed out for shelving. So don't be stupid...go to a farmers market if you want fresh off the cow/pig/chicken. Big lines....really?? If bg lines discourage you, maybe you should stay home. EVERY store gets big lines at some time. Quit whining and check yourself out then, thats what I do! This Giants is really nice, i'm always helped, the people are friendly, I live close by and go there a lot. I get what I want, check MYSELF out, and go home. So this is a good place. Also a plus is the redbox, i can walk to rent a movie and walk to return it to! read more

MOST miserable service. Our grocery pick up time was 3-4 pm. We got there at 3:30 pm and were told to come back in one hour. At 4:30 pm pick up still not ready. They wouldn't answer phones including one from their toll free customer service department. Had to go in at 5:15 pm Manager too busy to talk and Order was still not ready. Would have been good to call the customer and give a later realistic time for pick up. My last visit to this store. read more

I'm only giving this store 5 stars is due to them selling beer and wine. I shop very early so the the is very clean and well stocked. Also the store employees were helpful. read more

It almost, always has what I am looking for when I'm grocery shopping. It's very convenient as I often drop by this place after work. Wait time for check-out is not unreasonable and self check-out is an option. While customer service can be friendlier, it's not terrible. Prices are fine and not too outrageous. The store itself is neat enough and clean enough. It's not the best grocery store that I've ever been to, but it suits my needs. read more

This location is the absolute worst in all of humankind. There are constant issues with this location in every aspect. They're short-staffed, inefficient, and inadequate customer service. As a consequence, the self check out is always flooded. No such thing as a quick stop to the grocer at this location. In fact, when I used to live in white oak, I would usually skip this location in favor of the Giant in Olney. Clearly, not my favorite. read more

This is the worst Giant I have ever been to. Sadly it is the closest one to where I live. The selection is worse than others and the prices way higher than in Traville in Rockville which is totally insane when you think about demographics. I purchased rolls today that were stale. Never again unless for 1 item, this place is beyong ghetto. read more

Giant foods is always clean and fun to go through. Their prices are a little more expensive than Safeway, but much closer to me. I love their peepod delivery service when in a rush but I really enjoy walking through their stores and picking up new and exciting foods! Everyone at every store I have ever been to has been super nice!! The silver spring, md store on east west highway and colesville road was one I frequented all the time! The cashiers are really understanding if I forgot my credit card in the car, or I didn't have enough in my account. Very very helpful!! read more

It's an ok grocery store. Some stuff is still expensive. It's no walmart when it comes to prices. I think if they started becoming more like a walmart then they would receive more business. If you don't have a Giant card, your going to pay out the wood works for some of your basic essentials. read more

I kind of hate this place, the only reason I go is because it's literally across the street. The lines here are long and the prices aren't great. One time I found mold on a pack of cheese which was front and center. Unfortunately as previously stated they are conveniently located for me so I will probably still be back. They have 2 indoor redboxes and sell beer until 12. read more

The pharmacy I'd fast and friendly. Decent selection. I will be back. Nice place. Better than the Giant in Beltsville.

Plenty of items but here's the big deal! Much of the meat in the meat shelf has been perviously frozen and overly handelled. My burgers this weekend were grey, through and through no matter how I cooked them! I am so used to fresh ground beef. They grill up pink, red, r light pink! Previously frozen beef is grey! Americans do not want that! read more

Been going to this store for many years; used to live in a apartment right across the street. It has done downhill badly. Floor is cluttered; checkout is very slow; they want everyone to use self-checkout. As you walk into the store, you may walk by a scowling, rude security guard; no excuse for that. The pharmacy is among the worst around; they can not even handle routine matters; read your prescription carefully before handing it in, and check it when you get it back. read more

Fix your wait problem! Every time I come here I have to stand in line for 20 minutes or more. Just now I walked out instead of waiting in line. Have you been to whole foods??? It's possible to be a grocery store and not suck. read more

Colesville Giant is the one I am referring to. Outrageous lines and poor service every single time. We dread going into this store. On the plus side, the pharmacy staff is very efficient, there's an overall good selection though the bakery is not that great. read more