My experience is usually decent when I visit but today and yesterday were otherwise. I am a local who has been around since the old giant and I have to say that customer service is steady declining. I also come to this store very often because I reside less than ten minutes away. During my visit today with my family we needed to be checked out at customer service because we needed formula for my infant. In the process of this we were assisted by Dorothy. While proceeding to pay my husband and I were deciding how we were going to split our payments between items. Dorthy said to us "It don't matter.." and kept ringing up our items. I had to first take a deep breath because why are you telling us that it don't matter?! I then had to say calmly; " I think what we were trying to decide is who is paying for what.." after that I let it go. Then yesterday evening at self check out and older lady was there with locs and somewhat slim build, tall. I did not get her name. My husband and I were purchasing alcohol. When the alarm rang to notify the worker, he handed over his ID, she rudely said "I cannot see that". I looked at my husband and he looked at me. At that point I almost went head to head because it isn't our responsibility to read you what's on the card especially if you're going to be rude about it. I then stated out loud so all bystanders can hear that don't care how I'm feeling on the job, you will never catch me being rude to customers. She then came back over, touched me TWICE when I told her not to and said she stated I wasn't being rude I don't have my contacts." Almost like she was trying to shut me up or calm me down. From a customers view not having contacts should have nothing to do with how you said what you said. Also if you know you do work that requires it make sure you have them unless it's another situation. There is a way to say things and conduct yourself while in a professional space. So glad I will be moving. Overseers of this place need to do another evaluation of the people they choose to hire. read more