Had to upgrade to the G5 Communicator box. They answered my call promptly and were at my house the…read morenext day to change the box.

They really are bot interested in your business. Give you an appointment between 1 and 5 PM. That…read morethey will call when arriving. It is almost 6PM and nobody has called. To get the appointment had to call all morning to the two listed phones. Mailbox full and didn't receive more messages,. Finally somebody answers and we know the results of their appointment schedule. Now try to call.Have new phone answering system that if you don't have a pin you can't leave a message. Might be the lowest cost, but could charge a little more if that is required to serve their clients better,

Evan did a great job ! The system Is awesome. The cameras…read moreare super clear! Now I don't have to worry about people coming to my house. I can see them coming and unlock the door if I want to let them in all from my phone

From the owner: Custom CCTV Video Surveillance for Residential & Commercial Locations…read more Indoor and Outdoor Cameras. Smart home Automation. ADT Alarm Systems. Central Monitoring by professionals 24/7.

Very happy I contacted HT install, I Would recommend these guys to everyone! They are so thorough…read morein their work and are always a pleasure to work with. David and his daughter have done an outstanding job from providing an estimate to completing the work needed. Will be contacting them for any other work I need done.

HT-Install came to install a TV receiver and do wire management on an absolute mess,! Emanuel was…read morevery thorough, and did an outstanding job. Would def use them again for any audio/visual needs. Once again I had HT-Install over to our home to help troubleshoot our "Liftmaster" wireless garage door opener. And once again, Emanuel went above and beyond my expectations. He quickly diagnosed the problem and then fixed it! He is smart, polite and professional. I will continue to call HT-Install whenever I need help with technical issues. They always resolve the problem!

I recently switched to AlarmGrid, and the experience was fantastic. The transition was seamless,…read moreand their team answered every question I had. They even helped me set up and program my system perfectly. AlarmGrid is ideal for DIY users who want to maintain and update their own security system. Their support is incredibly helpful, and the cost is far cheaper than the big box security companies. I couldn't be happier with the switch!

Best customer service. Staff is very professional, knowledgeable, courteous and demonstrate genuine…read moredesire to help the customer. Sterling Donnelly is an extraordinary skillful resource that will go the extra mile to get things done and satisfy any customer need. These guys are the best by far. 100 % reliable.

I can't say enough good things about Petrone. From the first consultation to the final walk through…read morethey were quick to respond, answered all our questions, and made sure we understood how to use everything. The speakers around the pool sound amazing! True professionals who are knowledgeable, solution oriented and focused on customer service. We were really impressed with the crew and would absolutely recommend them.

Petdone Technology Group performed flawlessly to execute on my new home automation system…read more(Crestron). Anthony is a top tier Crestron integrator and implemented a state of the art system. in addition he installed distributed audio, video, and a home theater setup. Very pleased with the work performed, the talented team. Flacco was always polite, caring, and diligent in his work.

Owner, Mark Andrews, uses state-of-the-art products and has excellent customer service skills. He…read moretakes pride in his work as he only recommends the very best, has extremely reasonable rates and keeps his work space neat and tidy. No wiring messes, immediate responses to after hour calls and dependable, honest service. He services Ma and Pa shops to multi-million dollar establishments flawlessly. Good job MA-TechSystems! I feel more confident now that I have my home secured!

This company is both fair and professional. Dealing with Dave the owner was the smoothest…read moretransaction , installation and ongoing support I could ever ask for. He was always on time, answered all my questions without hesitation. We have 6 cameras in our office along with a DVR to record, the mobile app is easy and clear as a bell! Could not be happier , you must use this for all of your security needs !

I'll list the facts and provide an alternative security system…read more - 5 year contract (that wasn't mentioned, it's in the fine print) - Over $1500 in "install" and you don't own it! It's a lease you pay an additional $60 a month for. Note: Install is in "" due to 90% of the hardware being mounted with 3M stickers. - during uninstall, holes are left for the 10% screwed in. Try SimpliSafe. You install. No lease. No monthly charge (unless you want added features) and HALF THE PRICE for the hardware.

This company will attempt to steal from you by over billing and taking money that they are not…read moreentitled to via direct debit if you enable it. Once is an 'error', twice is an 'oversight'. The third time is outright theft. Do not trust your security to a company run by thieves! I spoke with the owner who assured me the latest problem will 'be taken care of'. We'll see. I live in Boynton Beach, FL not Japan like Yelp says!

I have had ADT for 20 years plus. i just bought a new build and my yard camera has been going out…read moresince day 1. Also i recently has a internet wifi router box changed so the rest of my cameras are now out and need to be reprogrammed. The first 30 days i had a tech out once a week to check my yard camera now that my 30 days are over and my cameras need to be reprogrammed, The tech came out this morning and wanted to charge me 150 for the service call and 59 dollar assesment. i can see a 39.99 service fee but they got you by the balls and you cant fight them.What happened to customer service and now im in a contract i cant get out of with out a penalty or fine. Beware of the 5 year contract with ADT. Stay away get a ring camera

I really regret the day I hired these people. They're the worst…read more They installed my security system but they attached one of the cameras to a glass window with a suction cup. Naturally it soon fell off. It was an improper installation, but did they just fix it? No, they had a man come out, do it correctly, but charged me near a hundred dollars service to fix their bungling mistake. Then surprise! The thing has a battery in it that wears out. Worse part, it's no simple battery. It's a custom priority battery. They'll sell you one but then there is a 13 step set of instructions to install it! Forget that. Might just as well spend around a hundred dollars having one of their technicians do it. Worse, it's hit and miss as to how long these batteries will last. I had one last two years and one only last a week. I don't recommend ADT, plain and simple.

I needed my FRM module fixed on my BMW and Mr. Barel Taig was awesome!!! He was so communicative…read moreand got the job done with no issues. If you're looking for any type of key work (like I said he fixed my Frm module) I 10000/10 recommend!!!

These guys came out in June to reprogrammed a key for my 2008 Mercedes C300 which included a…read moreemulator because the key was no longer responding to the ignition switch but in the process they screw up my Steering Column control switch so I can no longer drive the car because the steering wheel keeps locking and making a loud clicking noise. Prior to them coming out the key was the only issue. Not sure if this guy was the Owner but his resolution was to just take his equipment back off the car and leave me with the original issue again and the new one he just cause. I have sent them a lot of business and the past and can't believe this is how they handle the business. The car is not sitting in my garage . They destroyed this car which will cost me over $1000 @ the Mercedes dealership to properly fix.