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Giant of Centennial

4.6 (19 reviews)
Closed 10:00 am - 6:00 pm

Services - Giant of Centennial

Bike repair and maintenance

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1 year ago

Excellent service center for bike repair. Very friendly folks who love bicycles. Great selection as well.

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3 years ago

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5 years ago

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1 year ago

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2 years ago

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4 years ago

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6 years ago

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2 years ago

They offer excellent service and their turnover appears to be quicker than the competition! Friendly staff too!

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3 years ago

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5 years ago

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6 years ago

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4 years ago

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6 years ago

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6 years ago

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Review Highlights - Giant of Centennial

Currently, the boom in bike sales and repair due to the pandemic has overwhelmed every shop, including them.

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Epic Mountain Gear

Epic Mountain Gear

3.7
(128 reviews)
$$

Our family of five skiers has spent a lot of money with Epic over the years (three growing kids)!…read moreWe've alway had a good experience until today, when I needed to exchange a set of brand new poles with the tag still on (just a tiny bit too tall for my growing teenage son, needed to exchange for one size smaller). My husband bought the poles last weekend, without me present, and of course he no longer had the receipt, as husbands are wont to do. I figured they have our purchases on file so I went in for the exchange. One staffer was super helpful, quickly grabbing a new set of poles in the size we needed. Unfortunately when the redhead went to do the exchange, she accused me of returning used poles because the rubber on the handles was slightly scuffed--I said no, they were just purchased last weekend and the tag is still on (with the snow was bad as it's been this year, we've hardly been up at all!). I said--that must be how you sell them, because you can see this new set I was just handed was also scuffed up on the handle. Of course after that she found the order (under my phone number not my husband's) but it feels pretty crappy to be accused of something when you're just a loyal customer trying to get the right size gear for your child. I have to say, I'll think twice before visiting this Park Meadows location again. Maybe Aurora will be better.

I had a fantastic experience at this location! Everyone is helpful, courteous, and truly knows…read moretheir ski gear. I purchased new boots in August and returned on 10/26/2025 to get them heat molded. Jason greeted me right away with a friendly handshake and went above and beyond to make sure everything fit perfectly. He took the time to listen to my concerns about my right foot, explained the process, and made precise adjustments until the fit was just right. I learned a lot about my boots just from chatting with him--he's professional, knowledgeable, and genuinely cares about his customers. Service like this really stands out. Thank you, Jason, for getting my boots mountain-ready and making the whole experience enjoyable. I'll definitely be back and highly recommend this location to anyone looking for ski gear or expert service!

DICK'S Sporting Goods

DICK'S Sporting Goods

2.7
(61 reviews)
$$

Service was so terrible. Had my 2 yr old and little baby; my wife was trying to get some shoes…read morehere. The workers took forever to help us, but we waited patiently as we understood it was busy. Then when my wife asked to get the shoes they brought the wrong ones out. She asked them again to bring the right ones and we waited for 25min and then just left. Bunch of kids running this location.

I'm so frustrated and disappointed in this store. I don't shop sporting goods stores very often…read moreand when I do it is most often Dick's Sporting Goods in Lone Tree Colorado. That's where I went today to purchase a birthday gift for my wife and it will probably be the last time I shop with them after today. Today was at least the 3rd time that I've purchased an item that was marketed at a significant discount but was rang up at full price. The first two times, I thought it might be simply errors in merchandising and signage. To be clear, I purchased two different sizes of a jacket off of a circular rack that held at least 6 more of the same style and color jackets. The signage on the top of the entire rack clearly said "40% off." I left the store, checked my receipt on the way to the car and returned inside to point out the discrepancy. The sales associate (different from the one that had checked me out) responded by saying "Honestly, these weren't the items on sale." She didn't bother to walk back to the rack to check the signage. She didn't apologize for the conflicting messages. She didn't call a manager to try making the customer happy. I do realize that it is not the sales associate's fault for deceptive signage so I wasn't rude or angry with her. I did keep my purchases (with the intent to return one when I figure out which size is the correct one for the recipient). But, I also did say that this was not the first time I had encountered this "clever but deceptive marketing in this store." And, I'm really tired of Dick's Sporting Goods in Lone Tree, Colorado playing their pricing games. I did double check online after leaving the store. Online the jackets I purchased are still listed at full price so I think I paid the correct price. However, management should verify and keep signage related to pricing current and accurate; and they should also correctly merchandise their stores. The fact that I have encountered this issue at this same store several times should give one pause before shopping here. I also realize that deceptive advertising is not legal and that I could also report this to the Better Business Bureau. I've considered that but decided to just take my business elsewhere.

Trek Bicycle Highlands Ranch

Trek Bicycle Highlands Ranch

5.0
(7 reviews)

WOW! We purchased Trek bikes in the past from Mike's Bikes, which used to be a Trek dealer, and we…read morebought these e-bikes from Trek in Austin back in 2021, but over time and a move, the bikes really needed a tune-up. My husband's brakes were rubbing and squealing badly, and my bike gears would slip occasionally. We pulled up to Mike's and noticed that they didn't list Trek on the door, so we called and verified that they were no longer a Trek dealer. Because of the ongoing issues that haven't been addressed correctly by other shops, we decided to take the bikes to Trek in Highlands Ranch for their Trek e-bike expertise. (I should add that we have other bikes that aren't Trek, and we will bring those back to Mike's because they've been good to us for over a decade, and they are also very knowledgeable). When we first went into the shop part of the store, we were met by a really nice young guy working the counter. At first we thought he might have been retail, but as soon as he started telling us all about our bikes, educating me about the shocks and even a clutch I didn't know existed, he listened to our concerns and knew exactly what needed to be done. I was blown away. They told us it might take a week or so to get them back, so we were pleased when we got the call this morning to come pick them up after only a couple days. We had taken our bikes to two different shops three different times in Summit County, but the issues were never fully addressed. My husband said he was going to "immediately go on a ten-mile ride in Denver" before we came back up the mountain to ensure that the bikes were fixed, but he had so much confidence in the Trek shop that he decided to forgo a ride and just come back to Silverthorne. He just returned from a ride and said "it feels like a brand new bike!" He asked me if I would write a quick review to compliment the folks at Trek for doing such a GREAT JOB. Thanks so much!

Best customer service I've seen all around all the staff is super helpful and knowledgeable and…read morefriendly above all thank you guys for keeping it real

Giant of Centennial - bikes - Updated June 2026

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