Disappointing experience. My e-bike got a flat while riding with my son in the trailer. I know it's…read morenot the best area but I was hoping to grab an employee to take a look at the bike and see what quick options I had. I am not sure which employee it was but he approached me and I asked if he could walk outside with me to take a look at the flat. Annoyed by the request, he asks me to bring the bike inside to take a look. While I know this may be the way to inspect a bike, I am carrying my two year old son, so I am not going to ask someone to watch him, nor let him roam, while I unhook the trailer and wheel my e-bike into the store. Anyways, he does come outside and seems to quickly turn more annoyed that I do not know the size of my tires or what the exact issue is. He curtly says I'd have to leave my bike with him as he can't do anything about it right now, plus he sprinkles in a mention of a $40 charge for work on an e-bike not purchased there. I clearly didn't have the means to leave my bike right then and there so I said nevermind, and asked if they had any suggestions for a quick fix in the meantime. "Nope" was the response I got. Great...thanks... By the way, there is a quick fix. Slime or FlatOut are pretty cheap products at ACE or Walmart to fix even a flat e-bike fat tire. I'd be shocked to find out this employee wasn't aware of that product. Even if it is just a temporary solution or not. Regardless of the lack of welcoming feeling, I thank you for making me look this up myself so that I could save money and won't need to return to this shop again.

I needed my tire looked at as I knew something was wrong with it but couldn't figure it out myself…read more When I got there Erik took my bike back right away and had it fixed in less than 10 minutes! Explained what the problem was, and was so helpful and nice! This is my 2nd time coming here leaving with a great experience.

Just wanted to add an update. My 'old' Domane 600 which has become a pretty much full-time trainer…read morebike and only goes outside if my other bike is in the shop for maintenance or repair, had a rear derailleur cable shred. My choices, spend the time getting the cable, figuring out how to replace it, and having to deal with doing things I don't do on a regular basis, and have my trainer down for who knows how long in the middle of winter, or give my LBS a call. Called them and found out they were SUPER busy, and to get it in would likely be a few weeks. Now here is where having a GREAT relationship with the shop and staff comes into play. They know I ride daily, either outside or in, and when I talked to one of the mechanics, I told him what I had found, and the only thing I needed was the cable, which had been shredded because a few years ago we had to replace the original Ultegra shifter with a 105 because the new Ultegras were 12-speed, and those 105 shifters had a known issue with shredding cables. He asked if I could get the bike to him that afternoon, and since I had just gotten off of it, working out with a limited number of gears, I told him I could be right down. Got him the bike (along with something to restock the shop fridge), and had it back by the next afternoon. So: a) Mike's has always come through for me, and I can't sing their praises enough, b) make sure to keep a good relationship with your LBS staff. If they know you, know your name, and you stop by even occasionally to just say hi or help restock the fridge, it does pay benefits. Thanks Guys. Best service department around bar none. Mike and the rest of his team will help you not only figure out what might be going on with your bike (bottom bracket issues, rear hub needing maintenance, headset bearings worn out) and get them fixed. Just had my bike in for a major tune after having put over 35k miles on it and have to say it is riding like a new bike. That is what I look for. And the sales staff is the same, they help you, don't just sell you. Have bought 4 bikes there and when it is time for the next one I will definitely be down there test riding and checking out what is out there.

I brought my hybrid bike to have the tires switched out to a more gravel and trail friendly set. It…read morewas a busy Saturday, but I found the service to be very good. Ian helped make sure that I wasn't paying too much for tires and my bike was ready within about a week. I highly recommend this bike shop. I think they do a great job and it's right near my house!

Excellent service center for bike repair. Very friendly folks who love bicycles. Great selection…read moreas well.

The place for Giant and Liv bicycles as well as most parts you might need-nice to have this store…read morein our region! This shop offers a good selection of these bicycles along with helpful and friendly staff. It reminded me of a neighborhood bicycle shop. I am shopping for a bike and wanted to try a certain Liv. There is a nice office park area to test ride a bike with little traffic and bike lanes over plenty of roads. And the tax rate here is only 6.75%. A very large selection of bicycle bells and lights!

All I needed was my gears to shift effectively. These guys (brothers?) knew that the lines can get…read morepeanut-buttery after 10+ years. They cleaned things up, didn't unnecessarily upsell me, and got my bike back to me in 3 hours. Extremely reasonable on a weekday. It cost $20- again, great price! Thank you for the quick help and love that you're in the neighborhood. They also sell bikes, accessories, and e-bikes. I'll be back for other cycling needs.

The guys here are so great! Brought my bikes in and they provided me with good service and helpful…read morehints. Their store manager (blonde kiddo playing with his toys!!) sure keeps the guys in line and on their toes. Thanks Mile Hi Cycles - keep up the good work!

Fantastic service department! My daughter's chain kept falling off, so I brought it in for…read moreservice. Not only did they fix it on the spot in about 10 minutes, they didn't even charge me! They've found a loyal customer for sure!

As far as bikes and parts sales i have not had any issues..I purchased a Levo and Tero and were…read morehappy with the prices. If when I have been out on a ride and had an issue the staff was helpful to get me back on the road quickly. Now when it comes to a tuneup they are just OK for the basic stuff but any requests past that seems neglected. I had asked to have a number of items addressed when the Tero was in for a tuneup and none of the items were addressed so I took my bike to another shop and had everything taken care of. I am planning to upgrade to a Tero 4 not sure if this the store I will use.

Mike's Bikes is the place to go to buy a bike or get it repaired. The staff is friendly and…read moreknowledgable. I especially want to thank Ian who went out of his way to help my daughter and me with her bike.

Extremely profesional customer service! Blake and Grant were exceptional. They helped to bring my 2…read morebikes back to life. Even though I came 5 minutes before closing, they didn't rush, stayed overtime, and made sure my bikes were safe to ride. They were kind and friendly. I would highly recommend mikes bikes for tune ups and purchases

Called Zach's Mobile Bike Repair attempting to set up tune-ups on two bicycles. Although I called…read moreduring business hours, I got no answer. I was transferred to voice mail but that was full; not accepting messages. There is seemingly no way to contact this business.

Zach was amazing! He was reliable and courteous. I definitely would recommend him!…read moreSue A.

No way to reschedule, get someone to answer the phone or actually get a password reset email. That…read moremeans, once you're booked an paid, you're stuck even if trying to reschedule an entire week ahead of time. That is shady.

Miles is Exceptional in every way with his work! Both times, he was able to arrive early after…read morecalling to see if that worked. It did and even with a rainstorm that started just as he arrived, he went right to work on my mountain bike and was done as expected, in a short time! Miles is just all around a good guy and bike repair person! Velofix is my go to for all things related to my mountain bike upkeep! I needed new grips on my bike handlebars. No problem, he replaced them without any issues! 10 stars for Miles!!