Our experience with Alex and his team was top notch! They also had a great selection of bikes! I…read morehad looked at other bike stores and they did not have the bike that I wanted. With a phone call, Alex set aside the bike I was looking for. It was on sale, plus a $450 rebate from the state of Colorado. He explained all of the features, and I got to take it for an awesome test ride. His team added slime to the tires, put on a bottle rack, as well as a bike bag, with no extra charge for labor. Alex and his son even took a look at a broken part of our bike rack that we got at REI. They were able to pinpoint the issue and seem to have fixed it as well! No charge. Excellent customer service!

Good honest shop with people dedicated to helping you with whatever bike needs you have. Be it a…read morenew bike or just a repair. Alex, a great involved owner!

Just wanted to add an update. My 'old' Domane 600 which has become a pretty much full-time trainer…read morebike and only goes outside if my other bike is in the shop for maintenance or repair, had a rear derailleur cable shred. My choices, spend the time getting the cable, figuring out how to replace it, and having to deal with doing things I don't do on a regular basis, and have my trainer down for who knows how long in the middle of winter, or give my LBS a call. Called them and found out they were SUPER busy, and to get it in would likely be a few weeks. Now here is where having a GREAT relationship with the shop and staff comes into play. They know I ride daily, either outside or in, and when I talked to one of the mechanics, I told him what I had found, and the only thing I needed was the cable, which had been shredded because a few years ago we had to replace the original Ultegra shifter with a 105 because the new Ultegras were 12-speed, and those 105 shifters had a known issue with shredding cables. He asked if I could get the bike to him that afternoon, and since I had just gotten off of it, working out with a limited number of gears, I told him I could be right down. Got him the bike (along with something to restock the shop fridge), and had it back by the next afternoon. So: a) Mike's has always come through for me, and I can't sing their praises enough, b) make sure to keep a good relationship with your LBS staff. If they know you, know your name, and you stop by even occasionally to just say hi or help restock the fridge, it does pay benefits. Thanks Guys. Best service department around bar none. Mike and the rest of his team will help you not only figure out what might be going on with your bike (bottom bracket issues, rear hub needing maintenance, headset bearings worn out) and get them fixed. Just had my bike in for a major tune after having put over 35k miles on it and have to say it is riding like a new bike. That is what I look for. And the sales staff is the same, they help you, don't just sell you. Have bought 4 bikes there and when it is time for the next one I will definitely be down there test riding and checking out what is out there.

I brought my hybrid bike to have the tires switched out to a more gravel and trail friendly set. It…read morewas a busy Saturday, but I found the service to be very good. Ian helped make sure that I wasn't paying too much for tires and my bike was ready within about a week. I highly recommend this bike shop. I think they do a great job and it's right near my house!

I had a great experience with Pedego in Castle Rock. Chris was extremely knowledgeable, polite,…read moreand helpful throughou the entire experience. Very reasonable expense wise and professional throughout. I would definitely use them again. Thanks Pedego and Chris.

We rented e-bikes. Staff was very friendly and helpful. Well maintained bikes. Had a great ride!read more

Mike's Bikes is the place to go to buy a bike or get it repaired. The staff is friendly and…read moreknowledgable. I especially want to thank Ian who went out of his way to help my daughter and me with her bike.

Extremely profesional customer service! Blake and Grant were exceptional. They helped to bring my 2…read morebikes back to life. Even though I came 5 minutes before closing, they didn't rush, stayed overtime, and made sure my bikes were safe to ride. They were kind and friendly. I would highly recommend mikes bikes for tune ups and purchases

I was recently in the Castle Rock store and was helped by Tama and Blake and walked away from my…read moreexperience with a smile on my face. I walked in with my 5 year old who is signed up for his first recreation center inline hockey experience and of course the rec center said we needed to have him decked out in all hockey padding gear but didn't give me a list of what was needed. The two staff members working there, Tama and Blake, only needed to hear my plea of help and they jumped in and cheerfully helped us. My 5 year old was so excited to be getting fitted for everything and I was so grateful that I had people helping him not only in a friendly/excited manner but in a very knowledgeable manner as well. If left to my own devices, I know I would have gotten the wrong things and what I did get would have not fit correctly. We walked out of the store in a pretty fast manner with all of our gear from Helmet to hockey stick and everything in between (except the skates we already had) and though I wasn't happy about the price tag (not because of the store's prices but because it is a 5 year old :)) I was very happy about the money and time saved!! I was also very impressed at how both Tama and Blake took extra care in finding items that worked/fit. As you probably know a 5 year old was not the easiest to fit and I was impressed by their thoughtfulness of how to make the helmet that fit in all aspects but one - end up fitting. My husband (the sports lead in our family but person who also had to work so I had to take the kiddo) was also very impressed by the gear, how it fit and the cost savings! Many thanks to Tama and Blake for their friendly smiles and helpfulness and many thanks to the new ownership as well. When I emailed Hillary Mantelli, the new owner, to tell her how great her staff was, she rapidly responded with a thanks of her own back to me and also let me know that she shared my email with Blake and Tama personally and also posted it up in their cash wrap area for all of the staff to see! My family and I will certainly be lifelong (with many more trips I am sure for us with 8 year old and 5 year old boys) customers because of this experience!!!

Came to look for some weights. They had some used ones which I am glad for. The new ones are ok but…read moreprices aren't as good as Amazon unfortunately. I purchased a set and one single they had. I'm happy as it'll help me increase my weights in the progressive overload workouts I'm doing. Associate was fine.

WOW! We purchased Trek bikes in the past from Mike's Bikes, which used to be a Trek dealer, and we…read morebought these e-bikes from Trek in Austin back in 2021, but over time and a move, the bikes really needed a tune-up. My husband's brakes were rubbing and squealing badly, and my bike gears would slip occasionally. We pulled up to Mike's and noticed that they didn't list Trek on the door, so we called and verified that they were no longer a Trek dealer. Because of the ongoing issues that haven't been addressed correctly by other shops, we decided to take the bikes to Trek in Highlands Ranch for their Trek e-bike expertise. (I should add that we have other bikes that aren't Trek, and we will bring those back to Mike's because they've been good to us for over a decade, and they are also very knowledgeable). When we first went into the shop part of the store, we were met by a really nice young guy working the counter. At first we thought he might have been retail, but as soon as he started telling us all about our bikes, educating me about the shocks and even a clutch I didn't know existed, he listened to our concerns and knew exactly what needed to be done. I was blown away. They told us it might take a week or so to get them back, so we were pleased when we got the call this morning to come pick them up after only a couple days. We had taken our bikes to two different shops three different times in Summit County, but the issues were never fully addressed. My husband said he was going to "immediately go on a ten-mile ride in Denver" before we came back up the mountain to ensure that the bikes were fixed, but he had so much confidence in the Trek shop that he decided to forgo a ride and just come back to Silverthorne. He just returned from a ride and said "it feels like a brand new bike!" He asked me if I would write a quick review to compliment the folks at Trek for doing such a GREAT JOB. Thanks so much!

Best customer service I've seen all around all the staff is super helpful and knowledgeable and…read morefriendly above all thank you guys for keeping it real

Ordered an eBike. Took delivery on Friday. After 1 ride on Saturday, the battery would not take a…read morecharge. WRCC could have replaced the battery, or kept the bike for a week troubleshooting. THEY BUILT ME A BRAND NEW BIKE in 1 day! This is what customer service should look like.

Over the years, I've purchased two bikes from this bike shop. They have always been super helpful…read moreand kind when I've needed anything. Today I'm writing this review because I was in a jam and had a mechanical failure and they were nice enough to take a look at my bike and try to help me out. Very much, appreciated them spending time with me even though that they were incredibly busy.