Their service is excellent, Kevin was patient in searching for the septic opening (the lot map…read morewasn't exactly accurate) and very informative in explaining the system's layout and ways to maintain an optimal balance of bacteria in the tank. Pricing was very fair given the time and effort needed to complete the job. Highly recommend!

Responsive, professional, efficient, and friendly -- which I truly appreciate after having some…read moreless-than-stellar interactions with other septic service companies. I highly recommend JMB.

I had John Graci replace my septic pump 3 years ago as an emergency. They were super responsive…read morethen and just had them back to pump out the fill chamber. They are very responsive to my calls and we're on site as promised. The diver was very nice and did a great job. Would highly recommend them for routine or emergency septic issues.

We wish we could give John 10 stars! The quality of his work is beyond compare! He's professional,…read morereliable, timely, and a pleasure to work with. Our septic system was a major challenge with all the clay under the soil, boulders, etc, but he resolved every issue. When he finished we were amazed at how beautiful our property looked!

Recently had septic service and few days later had to have a follow-up and company sent technician…read morewho dug up top to find a damaged cover. Quoted me $125 but then did the change and fixed at no charge to me. This kind of service is what keeps loyal customers. A pleasure to do business with.

I called at 1:59 pm to have a seriously clogged toilet drained/repaired. Technician arrived at 2:20…read morepm, and after maybe 15 minutes later the problem was SOLVED. Fabulous service. Thank you!

Nauset Septic Pumping are professional, friendly, and prompt. We were having some difficulty in our…read more home and the team was there the next morning. Nate gave solid advice for the future. Thanks to the Eastham Facebook group for recommending him!

Nate and his people did a wonderful job...so professional and a pleasure to work with especially…read moregetting this done long distance.

Use this company if you want sub par service, excuses, and resulting work that could damage your…read moreleaching field. Worker showed up in 2024 without tools to remove cover properly. Was actually going to use a shovel to pry open a cover that required a drill bit. Fast forward to 2026 and found that the septic technician never locked the zabel filter in place. Two years without a filter. Take your chances with them if you want. I will never return as a customer.

It was time for our two year pump out service for our septic system. Our first miserable HOT day on…read moreCape Cod and it was easy to follow our pumpout technician as he made he way thru his daily worksites. Rob, our technician knocked on the door, introduced himself and we walked the property back to the location of our septic system. Why builders always place these systems way out back is beyond me. However, Rob jumped on the job, running hoses, and I mean a LOT of hose back to the tank and started the task. Did I mention it was a hot miserable day? Rob finished quickly and cleaned up PERFECTLY! Bay State Sewage is lucky to have a technician of Rob's ability and personality. A good man! One impressive comment I must make, Rob is the first pumpout driver to come onto the property and leave without burying those big dual wheels carrying a lot of weight into the soft spring grass. Not a trace. Rob is a guy who cares about what he does. Kudos! Additionally I need to give a shout out to the office personnel, specifically Caitlin, who had a negative response from our Credit Card. NOT HER FAULT, I forgot to give them a new replacement card number. At the end of a very busy day. Caitlin was patient and understanding in senior citizen memory issues. Great people work at Bay State. Also outstanding pricing. I highly recommend Bay State for all your septic needs.

We had a root grow into an old cast-iron septic pipe. Scott and his crew came in and did an…read moreincredible job. They had to maneuver around a new expensive tree and cut through the driveway. They were not only fast, but they left the property immaculate when they were finished. Also, the foreman Tony noticed we had some play things in the garage and came to us to see if any children would be around, just to make it extra safe. I want to be clear that they were extremely safe anyway. I gave them five stars because I could not give them More. David Lawler, Osterville.

I have been using Scott exclusively for 10 years now. He is gold in my opinion. It is unusual to…read morefind a contractor that is not only knowledgeable in his/her field, but has customer service of the highest quality. He will make note to call me after a service to explain what he found and what is the best strategy going forward. He truly cares, and is not one of the typical Do the job and run. He has a thorough understanding of septic design, and is always a thorough investigator. Truly the best in his field! Marcus Rapagnola C11 Properties, LLC

Shawn is great!! Very communitive, promp, honest and knows his trade! He was recommended on…read moreNextDoor so I scheduled a service. I told him I had 1500 tanl he quoted me a price. Showed up on time and after he was done, he told me that actually i had a 1000 and it was less than quoted! What a great guy, I would have never known! He'll be the one I call again!! Thank you Shawn!!

Service is great with DeBarros - everyone is so friendly and helpful! They arrive when promised and…read moreanswer any questions.

I was so pleased with the prompt response and service from this company. You don't usually want to…read morereview septic services but I can tell you that Billy was personable, prompt, friendly and honest. I am new to the area and decided this will be my company from now on. Highly recommended.

great communication, friendly, professional... helped me understand how my system worked, and…read moresuggested a realistic schedule for maintenance. all i could ask for, highly recommend...