I've ordered from them before and didn't have an issue, but this time it was a terrible experience. I ordered a gift that was meant to be a wedding gift. 2 weeks went by, the website still said my order was "in process," but I got an email from their customer service saying the item I ordered was out of stock and would not be coming back. I replied to the email letting them know it was unacceptable that they took 2 weeks to figure out it was out of stock, that it was meant as a wedding gift, and was there any way they could send me a promo code for free expedited shipping so I could order something else in time for the wedding. It has been 7 days since I sent that email and I have received no reply from anyone and my account is still listing the order as "in process," which is utterly ridiculous. This is terrible customer service. read more

Avoid this company! They sell defective products and will not refund your money. I purchased a headstone for my dog's gravesite and you could not even read it less than 4 months later. My sweet dog deserves better than this. read more

GiftsForYouNow - Gift Shops Near Me - Woodridge, Illinois

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Very unprofessional and disrespectful company who does not fulfill their promises. Order placed on 12/14/21 and order confirmation stated it would go into production right away. Website states production can take 1-3 days and shipping is typically 6-8 days. Never received any shipping or delivery information. Followed up on 12/22/22 and website stated my order will go into production in 3-5 days?!?!!! I emailed customer support who refused a cancel/refund and stated they put my order to the "back of the production line" because I didn't pay for any "upgrade options". So 8 days later my order is 3-5 days out of production because I opted for standard shipping. They fail to mention on their website or your order confirmation that they will completely ignore your order if you don't pay an arm and a leg for shipping. read more

GiftsForYouNow - GIFTSFORYOUNOW stating they pushed my order back to make room for people who ordered after me and refused to cancel/refund. - Gift Shops Near Me - Woodridge, Illinois

I ordered a customized Urn for our dog that passed away. Loved the product. They indicated that the shipping date was 4/4/2023. However, Fedex delivery showed they got package on 4/5/23. Fedex shipped product to various locations facilities. They then moved shipment to US Postal Service on 4/13/23. I will see if this package arrives in the next day or so. However, ordering a product 4/3/23 and waiting to receive it on 4/13/23. I guess, it would be nice if I was told that it would take 10 days to get my purchase delivered. read more

DO NOT GIVE THIS COMPANY YOUR REAL PHONE NUMBER! YOU WILL BE FLOODED WITH SPAM CALLS! Honestly, the product I purchased wasn't bad. But this is one of those companies that either DOES sell you information or does nothing from protecting your information from being accessed by scammers/hackers. I started to receive scam calls as soon as I placed the order and had to start blocking entire area codes to make them stop. I placed the order on the 23rd and got 4 scams that day. On the 24th, I got 2 more. On the 25th I got 3 more. The 26th, I got 2 and as of noon today, I have already received 4 scam calls! The blacked out numbers are real calls. read more

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product ordered - did not arrive - no contact number - no answers to emails looking at reviews there is a possibility i should have realised this would happen read more

The whole order process was an ordeal. Can't order multiple sizes online with the same customized print - have to order one and then call them to order the rest, then another call to pay once they calculate how much... production and shipping took longer than stated on website, so shirts weren't received on time. paid out of pocket to have the shirts forwarded to us just to find out they short shipped by 1 shirt, that's after numerous emails back and forth and assurances they will double check before shipping. They did make this right and overnighted us the 1 missing shirt, so i comment them for that. The shirts themselves were fine - good print quality. read more

worst company ever - product was late, misprint and wouldn't fix. never buy from them ever, was overpriced to begin with.

I cancelled my order 1 hr after placing it. Promised a refund and its going on 2 weeks and still dont have my refund. They withdrew my payment knowing the order was cancelled now taking forever to return it. Ive called multiple times and keep getting BS promises. Dont do business with them! read more

I thought I bought something really nice for my three daughters. Customized beach towels with their names and custom items. When it arrived it was not a towel. It doesn't absorb water at all. It was cheap and poor quality. Please beware of ordering from this company. And customer service could care less about my concerns. She actually told that she didn't like the their towels, because they shed water and it doesn't absorb water. Her name is Tanni, she said there's nothing she could do. Finally she told me she would refund my money if I returned them at my expense. I spend 50$ on 3 custom towels and to return them is what another 20$. So either way I'm screwed! Do not buy anything from this company unless you have money to burn and you hate quality!! Up to you good luck! read more

Stay away from this company. Terrible quality and customer service! Slow shipping and many errors in order. Quality of canvas prints was terrible. I don't know how they are still in business. Pam B read more

when I received my original order there problems. I called customer service immediately. They were very quick to respond by correcting the issues and rem-mailing my order ASAP. all was resolved within a week. it's very rare in todays world to have a company stand behind their products and give great customer service. read more

If there was zero stars, our rating would be zero. Ordered Fathers Day shirts. Throughout the order it always said items will be received by Fathers Day. Items arrived on 6/23. JUST IN CASE ANYONE AT GIFTSFORYOUNOW DIDN'T KNOW, FATHERS DAY IS 6/21. Will never be ordering anything from this loser company. VERY SAD EXPERIENCE. VERY DISAPPOINTED CUSTOMER. To the company, YOU ARE PATHETIC. read more

This should be a NEGATIVE Review not even 1 star!!! BEWARE BUYER*** This is my first order with this company I purchased this blanket (#83039855) and 11" baby bear with a photo on it (item# 831473B13) for my nephew daughter and when it arrived it was missing a word "inch" on the blanket, so I send the photos for them to review, after research they did know notice that, it was missing on the blanket. Also the bear that I received it not even 11" is only 8". So they said will send a replacement but no guarantee will arrive it by Sept.30,2017, the day I need to give as a gift, but the company blamed on me saying I did not pacific mentioned on the order that I need it by Sept.30,2017. I have place this order very early September, this way I know it way arrive before Sept.30, 2017. Since this replacement can't arrived before Sept.30.2017 and after back and force with the email and wasting so much time, I decided to cancel the order since the replacement was not make on time, ask them to send me a return label so I can drop it off at the Post Office or UPS for them and this is how the company reply to me as follow: Thank you for your email. I do apologize but once an item is personalized the item is non-returnable or refundable. If you are unhappy with your order we will accept a one time return but since we don't offer returns we do not cover the cost of shipping the order and there would also be a 10 percent restock fee and we would not refund for shipping of the order. Please note if your company sends it correctly from the first time, we would not have any problem. Your company is not a reliable and would not take any responsibility. BUYER BEWARE, DO NOT ORDER FROM this company . They will not take any responsibility even is their mistake, just take your money and leave you unhappy and upset. read more

horrible! beware....ordered items and received defective ..cutting board totally off centered .they said i approved .i approved personalization.i approved spelling,they engraved horribly off centered and wouldn't correct..i also received someone else's item,though the bag label said the correct,they took forever to send my item and when the did it was wrong! another large cutting board was also half engraved and disgusting! the keychain fell apart first day ,the end ball kept falling off....one out of 5 items was ok..all others garbage .poor quality,poor quality control poor customer service....waiting for dispute with credit card company..i cant possibly gift totally off centered and half poorly engraved letters.. awful company!!!!!! read more

Ordered the personalized memorial garden stakes with the picture... And we LOVE them! They're beautiful and very sturdy, and the stakes are a perfect length especially for something that will hold up at the cemetery for my loved ones! I first ordered one for my dad and loved it so much I went back and purchased 3 more for my grandmother, aunt and cousin and will be purchasing 2 more. The only reason the site didn't get 5 stars is because to me the shipping and handling fees are really up there. But I'm very happy with the product! read more

Never received products ordered and no responses to multiple emails sent. I've had to open a dispute with PayPal and am still waiting for resolution and my $50+ back. read more

Horrific company, ordered a memorial gift for my mother and they sent someone else's memorial gift. Still have not received it and spoken to customer service several times and was told they had no idea this was a gift and they would only expedite shipping if I had told them to instead of just doing it because they messed up. Will never shop here again. Should have read the all the negative reviews before ordering. read more

Buyer beware!! Ordered a personalized onesie for baby first Halloween ordered 10-13 selected the "recommended shipping" 6-8 business days. I got an email that it was shipped fed ex surepost on 10-18 Showing a deliver date when I tracked it of end of day on October 25. I checked the next day and it was End of day on October 28. I called them and the customer service could care less they said it is fed ex issue not them completely not helpful in offering any other solution. Now I tracked it a few hours later and it says end of day October 30. I should have read all the horrible reviews before entrusting this for granddaughters first Halloween. Will dispute with credit card company now read more

I just ordered without reading reviews , I only ordered this crib because my sister really wants this ! And I'm worried about getting it (.) delivered and on time before the baby comes and not to mention I didn't even get to see the delivery date ! Like how is that possible. Plus I have no information except for my receipt via PayPal ! Can someone explain this to me ? read more

If you do not need your things and looking for problems this is the place to go shop. Placed my order 6 weeks ago and just canceled it. Had ordered over $110 of things and they did not make or ship. They stated it was because I had placed the order asking for the item to have the date as day-Month-Year and they are used to doing it month day year... I informed them that only America does it that way and I wanted it as I had asked it to be done. Now 6 weeks later they say they can have it to me in 6 more weeks. I asked them if they always take 3 months and they stated no. I would not order from them and hope they go bankrupt. I would have ordered from anyone else if I had known they were like this. Not worth anything. If they e-mail you their mail will be in your spam box as they do send out too much e-junk mail. read more

I have ordered a father's day tees for my husband on 6/10 and the website guaranteed to delivered on or before fathets day, 6/21. I have paid extra charges for fast delivery. As of today i have not received any package from them and when i went online to check the status, the estimated delivery time is showing 6/23. They shipped it on 6/19 in a regular mail rather than sending express. It is such a disappointments for me and my kids as we all were very excited. This site spoiled all our father's day surprise. I could have gotten something for my hubby from mall in few hours rather waiting that long for nothing. Would not recommend this site!! read more

The customer service and response time is awesome. I sent an email with questions about an item I was looking to purchase and the team got back to me right away and were very professional. Definitely will shop again. read more

Ordered 4 personalized picture stockings. Ordered on 11/27, they arrived on 12/07...very fast. Plus they are adorable! Each one has a picture of a different pet with their name & nicknames scattered all around. I just love them! read more

The order came in quickly with no problems however the quality of our custom baby throw was not up to our expectations. The material was not as it appeared in the photos. read more

I ordered from this company. First I had to email them to get my shipping order. Then found out my order was shipped back to them due to them putting down the wrong address. After supposably fixing the error, they resent the order. Again no email on the shipping order. I called and was told it was again being resent back to the company. I was told they would refund my money. But guess what. They don't refund your shipping you paid. So they screw up and they scam you on the shipping. The customer service rep told me the wrong address that was on the package. And then turned around and said she didn't say that. read more

Ordered Personalized Christmas ornaments for Christmas 2017. They arrived in plenty of time, yet were incorrect. I immediately e-mailed the company and was sent replacements. The quality is great and customer service excellent! I will definitely continue ordering personalized gifts from this company. read more

Ok, I left this same review on gifts for you now and 6 months later the item still shows 6 positive reviews, mine is no where to be see. I ordered a personalized key holder and when it arrived the gold border was skewed, instead of being even all around it one side was obviously low, so instead of a 1/4 inch all around one side was maybe 1/4 inch and the other was closer to 1/2 inch. read more

Just got my shipment of Christmas gifts today and i feel effed now becuase the quality is SO horrible on the sweatshirts I'm embarrassed to give them as presents, not screen printed... i could have made this shit on my own. read more

Customer service is outstanding! So sweet and helpful. The products are gifts so have to wait for their review so will be back. If they are what they look like then they will be awesome! read more

"Best Mom Hands Down! Well thanks for messing up Mother's Day" Their Website makes you title your order, Well make sure you put Mom on the "Best Mom Hands Down" Shirt!!!! Or you will get Best "whatever you titled it" Hands Down! This company is the worst to deal with! Do NOT buy from them! They said they would sell me another for 50% off + $8 shipping. read more

I bought two pillowcases that have writing across the front, so the pillows can only lay a certain way on the bed. Both pillowcases open to the left instead of one opening to the right. They look terrible on the bed. This means I have to tuck the ends under every day, which is a hassle I don't want or need. The company won't send me a pillowcase with an opening to the right. I wish I had read the other Yelp reviews before I did business with this company, but whoever heard of a situation where a pair of pillowcases both open to the left? They don't seem to care about customer service or negative reviews. read more

I purchased bicycle tires from walmart.com. the order was fulfilled by giftsforyounow. The shipping was very slow. The packaging was poor and the tires were tied up in a knot. The tires were the wrong size. I called giftsforyounow and they said they would send me a return label. I did not get a return label and I have been asking for one. Today they emailed me to tell me that unless I photograph the tires and the shipping bag and measure the tires and the shipping bag they will not help me. read more

NEVER AGAIN! Don't order from this company. Wish I had checked out the reviews here and online before ordering. Ordered a personalized frame 9/6/20 estimated arrival by 9/17/20 for a 90th Birthday event. Order was not put into production until 9/9/20 then lots of miscommunication via their order confirmation and production emails, wrong item #/name between them causing lots of confusion, and websites Spoke to manager in Customer Service. Nothing but excuses! Item did not ship out until after 5pm yesterday, 9/16/20. So far, will only refund my shipping and half the order price. Now just received a tracking update that says delivery will be Monday, Sept. 21 by 8:00 pm!!! Website said item would ship in 1-3 days when ordering. FALSE!! Shipping says it will be 2-8 days. FALSE!!!! Do not waste your money here...especially if you expect something for a special date that only come's once in a lifetime...90th Birthday!! I asked to have my entire order refunded but they think half-efforts and excuses are "good customer service." Judging from all their poor online reviews, this company doesn't give a S***! read more

This is a website and catalog business, not a brick-and-mortar store. They do a great job, they have a huge variety of items that can be personalized, and their customer service is the best. I'm glad I discovered them! read more

***DO NOT ORDER FROM THIS COMPANY***. I placed my order for ornaments that I was giving as gifts in plenty of time to get here by Christmas (12/3). When I realized I never received tracking (12/14), I pulled up my order and it said the items would ship in 4-6 days, but it had been longer than that, so I reached out to customer service, who you can only reach out to by email. The rep said that one of the items did not turn out correctly, so they had to remake it. Why didn't they tell me that? Why did I have to reach out to them to find this out?? So, I asked them to ship it quicker so I would get it in time, but they did not. So, I didn't receive them before leaving for my dad's house in another state (12/21) so I could not give them as Christmas gifts as I had intended. When I contacted them again through email asking for a return, they said since it's a custom order they don't accept returns. Save your money and use a good company that actual wants repeat customers. read more

My niece LOVES her Snuggle Bunny with the personalized t-shirt. It is so soft and cuddly, she just smiles and giggles when Daddy tickles her face with it! Quick delivery and great communication! read more