I bought a seat for my Mercedes S550 and was told over the phone that everything worked perfectly…read more-- including the massage function -- and that the seat wasn't broken. I paid $500 for it, trusting their word. When I went to pick it up, I found out the seat was actually broken, and they tried to charge me extra for it. The owner, Hussam, and his employee were both very unprofessional. They argued with me, talked disrespectfully on the phone, and even hung up on me when I refused to pay more for a part that wasn't as described. This place is dishonest and untrustworthy. Don't waste your time or money here. I would never recommend J&B Used Auto Parts to anyone.

J&B sold me a bad motor. I paid 1800 cash and 600 for the motor to be put in. The motor didn't work…read more. I have a warranty so I got the car back to J&B. It's been almost 3 weeks and I called them and they said the car was ready. I drove 40 minutes for the owner to tell me they can't find my keys. I said Sir I really need my car and he responded I'm really trying to be patient with you. I'm honestly in disbelief right now. I need legal advice

Good service, parts were taken off quickly and everything was affordable, I was able to save a lot…read moreof money. They didn't have a few of the parts I needed but they helped me find them. The staff is very friendly and professional. Overall, I would recommend and will definitely be returning when I need an auto part.

The customer service here is really great. I called other shops in Houston and the staff at Cosmo…read morewere more helpful than them. They were able to track down my part really quick and I picked it up that day. I highly recommend!

If I could give 10 stars I would. Awesome customer service, good parts selection. Can't say…read moreenough good things about the employees here.

Thank you July C for hooking me up! I was able to get back on the road cause he fixed my headlight.read more

One person working the parts counter, multiple employees doing other things. The customer is the…read moremost important item in the store. Only the one customer being served, while 7 customers wait for 12 minutes so far........now 8 customers in line

Thank you for helping me with the parts I needed for my wife's car. They were very kind and the…read moreprice was very good, and I appreciate that they didn't charge me extra for the wiring harness. May God bless this business and those who helped me.

very helpful staff they help you out with what you need and they have plenty of parts and they are…read morevery friendly would recommend

Went in needing a headlight for my car. Ernesto helped us out, great customer service. Had us in…read moreand out of there! Would definitely come back to this location.

Emily greeted me right when I walked in. I gave her the part numbers I needed for my brake pads and…read moreroters. She rang me up and asked if I needed help carrying them to my car. Great customer service!!

Beware!!! scammers l!!! they don't honor their warranty's!! they sold me a bad transmission and…read morethen said it was something I did during installation. How would he know? why couldn't my it just be a bad junkyard part? they gonna run into the wrong customer one day!!! don't buy anything from them. scammer!!!!

Great prices, good service and hard working employee Luis did his job with a smile on his face…read more Give those guys a tip if you can.

Came to pick up parts and their hours state "open until 9 PM." It's 7:06 and the store is closed…read morewith employees inside.

Just moved to the area, my 2016 Malibu had the check engine light on... I went in because it says…read moreon the outside windows "check engine light testing". Well I asked them to check, they said " not right now".. so what is it whenever they feel like it?! Because I didnt see a time or schedule as to when to get a diagnostic check for that. They should hire people who want to actually work and help people. Thumbs down to this location thanks to the employees they decided to hire.