July 14th, 2023 READ UPDATE from the owner below FYI Nice lady, and she does cat grooming Cat shave ONLY (no nail trim, no bath) $130 _____________________ ××Update×× WOW! Was it something I said?!! LOL! See owner, Gigi's PASSIVE AGGRESSIVE response to my review (BTW--a Yelp 3 star still means a-ok, ma'am) Jane Q Public can review a company, place, or thing whether services are rendered or not, such as an "FYI" as noted read more

Kind and loving to the dog and he loves her. We think she is the best on the Island.

Had full spa service for my 2 doggies today, and they loved it! In particular, my Yorkie usually hates grooming, but today he did not want to leave the salon. Love getting services from Galveston locals! Not the cheapest around but probably the best! Highly recommend. read more

We recently got our dog and, thus, really didn't know what to expect. Gigi was both kind and thorough with our girl, taking care of every little detail. When I first arrived with Sadie (our dog), she didn't want to get in the kennel to wait. Gigi wasn't concerned and said she didn't need to if she didn't want to. She said she would rather her be comfortable. She let her walk around the place while she waited for her turn, something Sadie definitely appreciated. When my husband picked her up, Gigi went through everything she had done and what to look out for. She wasn't judgemental, but rather kind and helpful--providing us with everything we needed to know in a very professional way. As new pet owners, we were super appreciative of the extra effort in customer service. You can tell she really cares about each dog. Before taking her in, our dog had super coarse fur, even after bathing. She had also started shedding a ton after being in boarding over the holidays. We think the stress of boarding may have worsened her skin and caused shedding as she normally doesn't shed much. When we got her back, her fur was silky-smooth and smelled heavenly. The deshedding definitely did the trick, and she also cleaned out her ears, clipped her nails, and even drained anal fluid. Our pooch came back nice and shiny and, more importantly, very happy. Gigi even sent her home with an adorable bandana tied around her neck! There are probably cheaper options out there, but you are really getting it all and more with Gigi. She even gave us a student discount as my husband is a UTMB student. Would definitely recommend. read more

Gigi s Pampered Pets - Post-grooming nap. Bandana courtesy of Gigi's. - Pet Groomers Near Me - Galveston, Texas

I am new to Galveston, so as with any time moving to a new area, I had to find a new groomer for my pups. I dropped my babies off with Gigi this morning, and she listened to all of my "instructions", and asked me several questions. My labradoodle loves everyone, but my Bichon doesn't, so I am always more concerned about her. When I picked them up this afternoon they looked GREAT. Gigi had followed my instructions to a T! She even spent extra time to help my labradoodle to get used to the hair dryer (he had a bad experience at a groomer before and tends to go crazy when being blow dried). Well the extra time paid off and he wasn't afraid. Gigi also had my Bichon cuddling up on her and giving her kisses! This dog does NOT do this with people she hasn't known a long time! In addition, you know you are getting good customer service when you're asked to make sure if there is anything you are 100% satisfied with, to let her know, and come back and she will fix it! Overall, a great experience... and we have found a new "stylist" for the pups!!! read more

Once again, Gigi has outdone herself. My sweet little Maltipoo came back looking like a teddy bear--exactly the look I wanted! read more

Gigi s Pampered Pets - My little Maltipoo with her teddy bear cut. She looks awesome. Thanks Gigi! - Pet Groomers Near Me - Galveston, Texas

Loved the cute dog clothes! Fit my dogs comfortably. Both are wearing size small. There were tons more designs to choose from. I'll have to go back to get more. read more

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GiGi is amazing. Her shop is very serene. I was very stressed about bringing my 13-year-old Maltese (who has a large malignant skin tumor and other health issues) in for grooming. GiGi handled my tears and my dog beautifully. Petunia looked great afterwards with no knicks! She is only $10 more than PetSmart, and I consider that a bargain. 100% recommend. read more

Gringo Starr was in bad need of a grooming but his usual groomer is in Clute and I am temporarily living in Galveston while I recover from a rollover car wreck in a wheelchair. I found Gigi and she did a great job on his little ragamuffin self! Bichons are attention seekers and his attitude sez it all-- feeling supersexy again read more

Gigi s Pampered Pets - Pet Groomers Near Me - Galveston, Texas

What can I say, the owner of this place is absolutely adorable. You can tell by the energy and her smile that she genuinely cares about your pets. Teddy and puddles come home each time happy and smelling fresh and clean. Couldn't be happier with the service we received and the love our pets are shown. read more

Do not go there, for your pets sake! Complete rip off. I took my cocker Spaniel,and Bassett Hound there. Not only did she not bathe them, she started cutting my cocker''s feet, just one, then his left ear. I was unaware of a tumor he had on his leg, which she didn't check far before cutting his hair, but cut into it. At first she couldn't stop the bleeding, finally she got the bleeding to stop, then called me. My dog was. scared to death, and still bleeding. She said she tried to call several times, but I never got the call, till I was to pick them up. Neither dog was bathed, but according to her the Bassett Hound had been bathed. There was dirt all down belly! I am calling the Better Business, and filing a complaint. She had the Nerve to charge me over a $100 for groomlng Them. I was so distressed I paid her, without checking them out. Called back when I got home to explain she hadn't even bathed the Bassett, she became billerigent and said she had. Not once did she say, bring them back, and let me check them. I now have vet. bills for the Cocker spaniel. Hopefully with antibiotics he'll survive. I had never used this groomer before, I always go to. Biscuit grooming, on 61st. They do an excellent job, but the groomer had to go into the hospital. Their prices are a lot lower, and they are quick. My dogs were gone from. 9:00 am till late that after noon. It was one of the worst experiences of my life. My dogs are my babies! read more

Gigi s Pampered Pets - Pet Groomers Near Me - Galveston, Texas

Excellent grooming for our Isla - a rescue who needs a little extra TLC. We appreciate the care and quality - She's lovely!

GIGI did an amazing job on my baby girl, I adopted this beauty for the humane society and it seemed like she never got the love she needed. She had mattes on her ears and a rough coat. Gigi changed all of that and more, I am so happy with how she looks and will be recommending her to everybody and going back to her when poppy needs a cut. read more

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Our newly adopted (and shy) dog ran into Gigi's arms! Gigi's heart is only exceeded by the quality of her work! What a gem! We will be back!

Gigi was great with our pets! We have two very, very furry Shepard mixes, and Gigi did a great job with both pets on the works (bath, hair cut, teeth cleaning, nail clipping). We would definitely return whenever they need some pampering! read more

Gigi s Pampered Pets - After their pampering - Pet Groomers Near Me - Galveston, Texas

I took Bella, my golden doodle, to Gigi's pampered pets for the first time this week. Her coat had grown out kind of long and she had several tangles. When I picked her up she look like a completely different dog.I love her haircut and we will definitely be going back read more

On first impression, I really did think that this will be my dogs new groomer! My dog is a 10-12 pound maltipoo mix that came in with matting (he had been growing out his hair for the last 5 months). I was quoted on the phone $65 before my appointment. When he came in, the owner did mention that he was matted, but she never mentioned the SIGNIFICANT upcharge. I ended up paying $140 for my SMALL dogs haircut. That was DOUBLE the price I was quoted. When I asked why, she stated because he was matted and the service took 3 hours and it's an extra ~$20/hr for that. I felt like 3 hours is normal grooming time for any pet (his previous grooming visits were about that long), and I am extremely disappointed that none of the extra fees were explained PRIOR to his cut. I am not sure why I was charged for matting and extra time because he was just shaved completely. There was no efforts to save his original length of hair, and there was no hours of dematting involved. I will definitely have to find a new groomer with better and more transparent pricing! Unless you have $100+ for a small dog (fees not mentioned BEFORE you drop your pet off), then I would suggest going elsewhere. Very disappointed. read more

Gigi exceeded expectations. She clearly loves dogs and loves her work. I am new to the island and so Gigi was new to my pup. When I left my baby looked fearful and was trembling, but when I picked her up she was calm and happy. Gigi was a good experiance for my dog and that was important to me. Additionally the grooming fee was resonable and the work excellent. Definately a 5 star experiance. read more

Gigi was new to us and our toy poodle, Annie. When we picked her up she was well-groomed and not smelling overly perfumed or disinfected. Her report card listed her having had a blueberry facial and mango spa treatment. Nails were trimmed, anal glands expressed, ears cleaned, and teeth brushed! ( a first at a groomer's). Gigi listened to our request for particular treatment of coat and feet. Great experience! In addition, Annie had a vet appointment later in the day and he was impressed with the good grooming and that her ears did not show signs of stressed or vigorous cleaning. We will return to Gigi's and recommend her to anyone looking for a groomer. read more

Excellent grooming experience for my 12 year old Golden Retriever. Gigi is gentle and caring and really listens to you as the owner and wants to know your expectations and concerns. This was our first trip to Gigi and even though we are just passing through she treated us and our Stella like family. We will definitely be back on our next trip to Galveston. read more

It about time I left a review, my chow mix has hated going to the groomers pretty much always, but Gigi's has always been really great about keeping her anxiety down! She never seems stressed when I go to pick her up and she's most definitely less resistant to be dropped off than she's been in the past! Gigi never pushes her too far past her comfort zone, and she always does a fantastic job. I bring her in about twice a year when the seasons change for a de-shedding treatment as she begins to shed her undercoat, and to have her tail/belly/toes trimmed up, and Gigi has always been great! The treatment saves me so much time and energy that would otherwise be spent vacuuming dog hair off of every surface in my house every day. We love it here! Highly recommend it! read more

My dog Rufus just loves Gigi! She's been grooming him for the last year and she is truly a dog whisperer: she has a connection that reduces our grooming-averse large dog to putty in her hands. He comes back to us calm, happy and looking handsome. I found Gigi after a bad experience at the big-box pet store: for the same price my dog had a much better grooming experience with Gigi. We also recently left Rufus for extended boarding and I can tell he was spoiled in all the best possible ways. He had plenty of activity, company and caring! Gigi and Steve treated him like a member of their canine family. We are so grateful. read more

Excellent experience with my older golden Tallulah. Gigi is VERY good with older dogs and Tallulah had a great time getting her spa treatment! read more

Took my dog Jimbo in tog get groomed today. He came out looking and smelling good. He seemed very happy. Only issue I found was that they were unable to take credit cards, so I had to run around looking for an ATM. She gave me a discount for my trouble which was nice. I will take Jimbo back. read more

GiGi is one of my favorite people on the Island, and she is absolutely amazing at her job. Actually I think it is more like a life calling than a job for her, because you'll be hard pressed to find someone who will give your furbaby as much love as you do! She does great work and is always upbeat and friendly but most importantly you always know your critter will be in good hands. Thank you GiGi! Elle sends kisses! read more

I recently took my two Standard Poodles to GiGi and as soon as they got to know her they immediately liked her and didn't mind when I left. When I came back to get them they were happy and gorgeous!!! I will definitely come back again to this great, clean and homey feel of a doggy salon. Thanks GiGi it was great meeting you! Judi read more

This company has been ordering shampoos & supplies from my company for years. On 9/5/2012 the owner called on my toll free 800# to place her 49th order, the first for her new Galveston location. As is my policy, the order shipped promptly & well packaged. I always give the owner time to pay her bill. Pretty much she tells me on what day to debit her bank account, it's usually in the 30 day range. Regarding her most recent order, I was to debit her account on 10/5/2012. After doing so her first payment was returned "INSUFFICIENT FUNDS" and a second attempt was returned "ACCOUNT CLOSED". I have written her several letters and left several messages on her voice mail, even expressing concern regarding her health. Reasonably I have requested a response, explanation, payment. She has not done so and has an OUTSTANDING BALANCE in excess of $420.00. Ask yourself if this is the type of business owner & person you'd like to have serving you & your pet. Call Pet Shampoos Direct Company to verify. read more

Being new to the Island I was a little hesitant dropping my furbaby off at a new groomer but I am very glad I picked Gigi's! My furbaby was definitely taken care of and loved on by Gigi during her grooming visit and she came out looking fantastic! Gigi listened to exactly what I wanted for a cut and pulled it off perfectly. I have no complaints and will definitely be making our next grooming appointment here. read more

Popped into Gigi's just to see what it was all about and ended up taking our puppy for his first haircut here! Gigj was amazing and loved our puppy and he came out looking amazing and smelling so great! Great first experience and we will definetly be back! read more

I have used Gigi on numerous occasions and with many of our beloved pets. She would NEVER be so disrespectful to anyone! Perhaps Natalie is a competitor trying to take business away? I will continue to use Gigi. She is a very open, gentle soul and treats those in her care with love. read more

We love Ms. Gigi! She treats my dog like she is her own! I won't let anyone else take care of my Rosie! As far as the comment from Natalie some people have to complain! read more

Kindness, attention to detail (no pun intended!), and satisfaction with the experience & results keeps me coming back again, again & again (3 groom-needy pups) for GiGi's signature styling. She clearly loves her "clients", showering them with kisses & hugs - so much fun to hang out with her while she works her magic! read more

Gigi is the best! My dog Diggy tramped through some tar around a construction site and--using a toothbrush, among other things--she had his paws cleaned in no time. She is personable, her rates are more than reasonable, and my dog looks forward to every visit! read more

I have used gigi's grooming for 3 years.. I just read the comment from a natalie A???? what a lie... there are no texts from gigi to this person.. How horrible and sad that this is all you can do in your life... Gigi is very professional and my 2 dogs love her dearly... I always get a response when I leave a message... She has always been closed on sunday.. I ask Yelp to check out this natalie A... what a disgrace that she would post such a horrible comment... I always recommend gigi to all folks on the island and those who visit.. read more

I have had the pleasure of finding Gigi to groom my two fur babies. My babies are my heart and I labored a while after moving to Galveston to find someone I trust to groom them. Both are seniors with health issues. Gigi treats them with such care and love. It's evident that she loves her clients when I see my babies want to go into her shop! They come out so beautiful. Gigi listens and does what you ask and goes beyond all expectations. We LOVE Gigi. I'll never, ever go anywhere else. Gigi is a kind, loving, professional! Natalie's review is either a lie or scam and sad. Do not let her lie prevent you from going to Gigi's shop. read more