I reached out to the owner of FIX Aveda Concept Salon after my recent color service because my gray…read morehair was not fully covered. I explained my limited schedule and asked if I could come in on Saturday for a touch-up. The owner offered to squeeze me in but stated there would be no time for a blowout. I explained that drying my hair was necessary to confirm the color was corrected, but the response I received made me uncomfortable. I ultimately declined the appointment and said I would wait until my next scheduled visit. The owner then replied that I should find another salon that could better meet my needs. It's disappointing, as I truly liked my stylist and had enjoyed my experiences there up until this point. I suppose the moral of the story is that how a business handles customer concerns says as much about its professionalism as the quality of its work.

The hairdresser was fast and did good work. They were friendly and made her feel comfortable and…read moresafe

Josh is a phenomenal stylist and is fun to talk to! He did an amazing job with my extensions!!!read more

This was my first dry cut and it turned out great! Josh did a great job and kept good conversation…read morethroughout. I highly recommend it!

Fantastic salon, Chad is one of the best in the business. He's only there on Saturday's because he…read moreteaches cosmetology around the country any other time, but the prices and products are worth it.

I'm really disappointed that the owner is hiring people right out of school but still charging the…read morehigh and prices for what a high end hairdresser would be charging. It's just not the same as it was years ago so I'll be taking my business elsewhere.

Thank you Wes! Love my hair cut and style so much! Like a hair scientist. Studies your face shape…read moreand hair texture for the perfect cut!

Excellent employees and very friendly place to be! Gigi does great cuts and blowoutsread more

I love going to Ulta to get my hair cut and have done so a few times now, but this time was…read moreespecially special!! I got to meet Angela, who cut my hair, and who is also a master stylist!! She's amazing at all aspects of the job; she knew what was best for my hair type, interpreted the style I was going for perfectly, and we had amazing conversation while she was doing so! I even got to meet her amazing kids for a moment as they showed up for a surprise visit for her, and they were so sweet? Case in point, it was one of the best haircuts I've actually ever had, I left a 25% tip and honestly wish I could afford to leave more! Angela is not only an amazing artist, but also a spectacular presence in general. I'm shocked she's not at a super fancy salon, but I'm grateful this service was available to me as otherwise I probably couldn't afford it Again, thank you soso much, Angela!!! Can't wait to see you again when the time comes for another style!!

Pretty sure this is my 2nd review of this place but looks like another first review has disappeared…read moreinto the Yelp space. It's a great location for Goshen. I'm glad that we even have one being a "smaller" town! The staff is always friendly and helpful, and is always immediate on greeting. The store is clean and kept tidy every time I'm in. Although a beauty store, it is family friendly and inviting of those with younger children. I've been in a few time and seen little ones with parents and they have been welcomed as much as someone without. They will color match and help you find your correct shades, they did this for my teenage daughter as well.

They handled the wedding party (bride + 5 bridesmaids) I was with very efficiently. They were nice…read morefor the most part. All of our hairdos looked fabulous. But they are not a five... Absolutely positively do not allow these people to do your eyelashes. The bride and three bridesmaids got eyelashes, and it was a mess. There was too much glue, and the chic basically stuck them in and kept it moving, no trimming. She covered her botch jobs with mascara, but no one was fooled. We had to fix her disasters by buying eyelash kits and using that glue to fix the situations.

First time customer. I had Mckenzie. I have natural medium/ash brown hair and requested all over…read morecolor to cover gray. She showed me a couple of swatches showing me a dark brown one and I said I didn't want to go dark. I also showed her a sample picture of the color I wanted. She then showed me two swatches- a medium brown and a light brown saying she was going to mix them so my hair wasn't too dark or too light. So my hair came out almost black. I stated it was way too dark and she said it would lighten when I washed it, but there was no way it was going to lighten to my original color. She stated we never discussed a light brown color. She then stated she could 'malibu' it but I refused because I was crying about how terrible my hair looked and just wanted to leave. I called the manager Nika and she was very understanding. Nika stated she talked to Mckenzie and she had used a gel color which usually comes out darker (throughout this process multiple stylists told me they would not have used a gel) She was able to get me in after closing the next day to fix the color with Mandy. My hair was bleached and then color put over it, it came out to be a dark chestnut color (still lighter than the color Mckenzie put in). I was still dissatisfied with my color because it wasn't as light as I wanted but Mandy stated she wanted to do it in cycles not to ruin my hair. It also has an orange hue to it. I also had to pay for the color fix. No follow up call from the manager making sure I was satisfied and no follow up offering the next cycle to get my hair to where I had originally requested it. So clearly not the best experience. Hopefully I can find a place that has professional colorists and doesn't make the customer feel like it's their fault if the color comes out wrong.

TIFFANY is my hairdresser for many many years!! This girl right here I can give her an idea and she…read moretakes it and makes it so so much better then I can ever imagine!! I wouldnt go anywhere else shes so flexible and amazing all wrapped up into one!!! I definitely highly recommend her!!!

BURNED THE HAIR RIGHT OFF MY SCALP Please reconsider booking…read morewith Tiffany. Recently removed a negative review because I thought I over reacted but it turns out I under reacted. After seeing a hair professional I was told that my hair were BADLY damaged. I recently booked an appointment with someone new at this salon after hearing the previous girl quit. The worst decision of my life I went in for a haircut originally. She suggested a perm and I questioned the health of my hair. She assured me multiple times it was just fine and she "does this all the time" Tiffany, I pray you don't. I am left with hair so damaged I have no clue where to start. I have a BALD SPOT on the front if my head. How am I supposed to cover or re grow that?? 1. The hair cut was pretty bad, the layers weren't blended AT ALL. 2. My hair was literally burned off I have a BALD SPOT 3. She used a $20 treatment without letting me know then "apologized" for charging me All after me tipping her VERY generously for a cut the day before. I am left with a mess that will cost me thousands to repair.

From a "hair" perspective color/cut was 3 stars, A-OK…read more A place good for touch up's or refreshing your color. I would probably stay away from a drastic overhaul or make-over. Servicescape: From the exterier the salon has a plesant look, and is actually pretty cute. However, when you step inside you probably will have mixed emotions. The salon has a mix between salon/salon school feel to it. With that said, though, some of the staff are really nice and do try to help you feel welcome. In terms of new products or latest trends the salon is limited (i.e. no new keratin treatments, express blowout's, etc.). Overall, a nice place to stop by when you are in need of a quick touch up. z-)

Terrible nail salon! Would never go back! Very unfriendly salon as well! The atmosphere is mediocre…read moreand I expected better by the pics but in person it was old fashioned!

Kelly gave me the best haircut of my life (and I'm 69!) last week while passing through Mishawaka…read moreon the way home from vacation. My daughter and I stopped on a whim and were fortunate to be squeezed in for appointments. My daughter got a beautiful hair color and treatment and I went from long hair to short. Kelly was so kind and spoke with both of us to ensure that we got just what we wanted. We both plan on going back (2 1/2 hr drive). Highly recommend.

I went to Serenity Salon to get a gel mani pedi for a wedding I was going to as a bridesmaid and…read morethe gel nails on my toes looked nothing like the picture I showed and my French manicure was so messy. The staff was so kind, but unfortunately I was not happy with the quality of work for $60 each service. One of my gel nails on my toe came off the next day and I went to another nail salon to get my French manicure fixed. I should've asked for a refund.