I've worked with this company in the past for electrical repair work related to older equipment and…read morefound Tool Service to be adept in this regard. With that in mind I was eager to take my Ridgid Brad Nailer to them for warranty work through the Ridgid lifetime warranty program as they are an authorized repair facility. For clarity, the issue with the tool was a single pin on the nail guide that kept popping out of place and causing reload problems. Nothing major, just a pin. I could have put some rubber cement on it to hold it in place but hey, it's got a lifetime warranty right? I dropped my item off without a hitch having already gotten the approval. They gave me my receipt and said they would be in touch in a couple days. I called a month later to inquire about the status and they had not received the part yet. OK, so I waited another month without hearing from them and called again. They told me the part was not available, and the item would have to be replaced. So far my only complaint was their lack of communication, understanding that this was pretty much out of their hands. A few weeks later I called again, aggravated at having to wait so long for this warranty work. I asked if the tool was still there and they said yes. I said I would just come and pick up the tool and fix it myself instead of waiting for Ridgid to get off their ass and do something. They said I could not have the tool back since it was going through the warranty process. I said, well it's my tool, it hasn't been fixed, you still have it, so I'm going to come and get it. They again said it wasn't possible, that Ridgid would have to authorize it. I said I would call Ridgid for authorization and call them back. When I called Ridgid, I was told that Tool Service had already called them and that I was going to have to wait for a replacement. So now I'm pretty angry that Tool Service is inserting themselves into my personal business and called to ask them why they had involved themselves in my issue with Ridgid. They said they had the right to get involved when I took my tool to them. Now I'm really pissed so I attempt to explain to this moron that what I pursue with Ridgid doesn't concern them and to stay out of my business. Long story short, regardless of how Ridgid handled this situation, these guys had no right to step on my toes and get into my business. Unbelievable lack of courtesy and professionalism on their part. I'll never go back to them and, unless you're completely out of options, neither should you. I would say I'm very fair when writing these reviews and however I can help others from experiencing poor service, I'm up for the task. This may have been singularly related to Ridgid warranty items, I'm not sure, but the lack of customer service and total lack of professionalism is inexcusable no matter what.

I bought a used rigid out of warranty from ebay so I already knew what I was getting into. I…read morebought new electronic things broken out of the box before and that is most infuriating. Tool service inc is the only authorized ridgid dealer in Las Vegas, NV. I was quoted 60.00 and about 3 weeks or a bit more for the repair. Sure why not. I have a Mikita 5030 orbital sander that I use, anyway. Got done a bit more than two weeks and it works! I never used the ridgid before and I love the oscillating pattern it does. The working tool paid itself off the next day! They are in a new location.

The quality and durability of the gate are truly top-class. From start to finish, everyone was…read moreprofessional, knowledgeable, and easy to work with. The attention to detail and craftsmanship exceeded my expectations. I highly recommend them to anyone looking for a strong, high-quality gate and excellent customer service.

Do not hire this company... they lie there ass off 6-8 weeks means 6-8 months .. there welds are…read morebeginner.. not sure if the entire company has a grinder. Had so many redo's and fittings. Please don't waste ur effort.. also good luck getting a hold of anyone. For good or bad support.

Waited a week for the guy after all the excuses because he sounded like an honest man. He tells me…read morethe tow truck will come tomorrow and then shows up out of no where 30minutes later. He then tried to bait and switch on the payment after offering $250. The tow truck driver "only has a check." Recycling companies are notorious for paying with check that bounce. All they need as the title signed and they got all the leverage. He said "just take picture of my truck" which I could not find the company on google maps. The guy acts like he is leaving then bust out $225 cash and said that's all he can I offer. I say no the offer is $250. He then pretends to leave again and then comes back with an offer of $225 plus $25 check but at this rate all trust is gone. Every one of these companies use the same shady tactics. Edit: updated with google review response. My phone records all calls and gives a transcript of the conversation as well. I told you how companies like peddle offer checks and they end up bouncing and you said that's fine cause we pay cash. Look at the sass and disrespect in his response. This looks like a dishonest man caught in a lie to me. This is the man y'all are doing business with. I'd recommend looking elsewhere.

Unfortunately we had to deal with a lot of junk yards , including out of state ones during last…read moreproject my dad had and I can tell you these guys are great. Very friendly , very reliable, honest and trustworthy. Through whole process they were only speaking the truth which you can rarely find nowadays in general but especially I found that junk yard bussiness in very dirty in every way . Not these guys and they went extra mile for us. Ronnie, Jacob thank you guys so much.

My props look fantastic! Reasonably priced and only a couple of weeks wait time at the beginning of…read morethe season!

I went to Marine Propeller to get information on upgrading my prop. During the conversation with…read moreAdam he informed me they also work on Pontoons. I took my pontoon to install a second battery with a new product (Blue Sea add a battery 1494) which was a bit complicated. I also ask if they would install Lowrance Elite FS 7 Fish Finder and do the yearly maintenance on my Yamaha outboard. I picked up the boat and left out of town for several months. Upon my return I notice there was a small issue with the second battery install. I called and Adam with hesitation had me take the boat back the next day to correct the issue. When I picked the boat up everything was perfect including the custom work and fabrication they had done based on my request. Not only do they do great work but they stand behind the work and customer service was top notch.

Okay enough salvage yard. Employees are helpful, they try to…read morekeep the vehicle safe by setting them up well and I haven't any "critters" out there beyond insects and birds. They even soda machines if you want a drink and a food stand in case you're going be out there for a while. That's the good. The "bad" or questionable: * They try to charge more for parts than they advertise online - Had to take out my phone and show them the online price several times. They backed off when I did that. * Some of the vehicles which are shown online are not there when you get there - Looking for a Volvo they advertised and it was gone by the time I got there even the website claimed that it had come in a week or so earlier. * A few too many "Can I borrowers?" for my tastes although that has nothing to do with the company. Bring your own tools if your plan is gather parts. * Parking lot is kind of sketchy so make sure that you keep everything in your trunk or leave it at home Like I said in the beginning: Okay enough salvage yard.

So I called to sell a vehicle. The office answers and they say "hello this is so and so" then I…read morestart to speak then they say "unfortunately our phones are having an issue" then hang up. Did this to me multiple times and I bet the women had a good laugh at it. Just hanging up in people face? If the phone was really down why wait til I respond and why even answer the phone if it's supposedly down? These women played with me all morning for a simple pick up. It's the most childish thing I've ever experienced from a business. Not only that I had to reschedule only one time , ONE TIME because I needed to clean the vehicle out. Now they're refusing to do the pick up and claiming that they tried too many times and I canceled too many times??? How unprofessional. I have a whole text thread of how that went. Very rude and unprofessional women in that office . ALL of those unknown numbers is from pic a part office

Customer service is great . Known Glen for a couple of decades "Kens Auto Wrecking" Mary Alanread more

I broke a hub on my car during a race at Las Vegas motor speedway and I went to several yards in…read moresearch of one with no luck. I made one last stop at this place and the guys not only had the part I needed, but they went above and beyond to help me. They literally saved my race weekend. I honestly can't thank them enough.

Nice place to have flashing and drip edge and roofing made…read more Turn around is fast and reasonable. Very nice shop.

I needed some copper rain diverters altered, the metal was similar to sheet metal and they were…read moreable to bend it immediately. Purchase was not expensive and the service was fast and friendly

This place is awesome. I didn't catch the guys name but he wears glasses. I came in with a…read morespecialty bolt for my pool and he went out of way to help me out and have it re-die. I definitely recommend this place and give them a 20 star rating for customer service, response and satisfaction. Thank you!!!

I have been working with Micar for over 20 years any time I need local machine shop services. Brian…read moreis always able to provide what I need, quickly, and expertly done. I highly recommend.