This is an update to my previous glowing review singing their praises. Unfortunately, they did not…read morestand the test of time and I definitely would not recommend Maintenance Unlimited to anyone. The good news is that I suffered the headache others can avoid :) First, the prior work done was not completed and I was hoping they would come back to finish the project properly so that all the systems installed or modified can function correctly. They didn't show up after 2 months of scheduling and constant rescheduling of appointments. All the folks (Darrell & Pam) I mentioned in the previous review turned out to be unreliable - excuse upon excuse. I eventually gave up and found another provider to fix up all their mess and wrap up the project correctly. Second, there were several competency issues with the duct work done. A few examples are: 1) should the supply from an ERV that outputs 200 CFM be connected to the plenum of an HVAV that outputs 2000 CFM? A pro should know that the HVAC will win and blow air back into the ERV. 2) Similarly, should the supply from a Dehumidifier that blows ~100 CFM be connected to the same HVAC plenum? These are seemingly basic air flow considerations any HVAC pro should know. 3) They put only 2 returns (14in and 10in flex ducts) on a 2000 CFM HVAC. I'm not an HVAC pro but even I knew this was not enough return. I had to point out to Darrell to use a duct sizing calculator to figure out how much return was still missing. 4) They couldn't wire my thermostat (Nest - latest gen) to the dehumidifier (Aprilaire E080) correctly too. So many red flags... Third, as a last resort, I called the office to ask to speak to a manager/supervisor. It seems that office rep is pre-programmed to state someone will call back "at their earliest convenience" with an unpleasant attitude to boot. After more than 3 weeks, no call back. Overall, my experience started well but crashed badly. Life is about lessons and even better when you can learn from others' failures. This was a nightmare over a 5 month period and I hope nobody experiences this with them again.

They arrived 3 hours late, then took 10 minutes to reprogram my thermostat, but never mentioned…read morecost of repair until the repair was done. They offered to waive the $99 service fee, but then tried to charge me $99. I asked the serviceperson how much the repair was, aside from the service fee, and he said $50. Then they finally send me the invoice again and they're charging me $80. Won't use them again.

Let me remind you that it is HOT here in Georgia, hot... hot... hot... Today is 99 degrees…read more I contacted James, the owner after reading the reviews here and he came out here last Friday to inspect our condenser (outside unit) and discovered that we had a bad compressor. Now going back about two years ago we replaced our furnace and the coil. Last year I had an HVAC company come out and they said we needed a whole new system, costing almost $5K, something we could not afford. Moving forward, on Friday James discovered that our coil in our attic could be used with R-410A (refrigerant), so we did not need to replace it, something the other guys tried to deceive us on. James is extremely knowledgeable about HVAC, explained why it would not be worth just replacing the compressor and thoroughly enlightened me on just replacing the condenser. In the end a new unit costs the same as a new compressor, so it was an easy decision to make. James was able to find us a new unit for an excellent price and replaced our old condenser that was R-22 to the new standard R-410A. As James pointed out because we are selling our home, most people will want R-410A systems, as R-22 parts will become obsolete in 2020, as R-22 systems (Class II Ozone-Depleting Substance) are being phase out due to EPA Laws. Today, James let me know he found a unit and that he was on his way. He installed the brand new Goodman 5 Ton, 13 Seer and now we have COLD air. This guy is extremely professional, has a good moral compass and is an honest man, something that is extremely RARE in HVAC. My best friend who is a contractor and works with HVAC companies could not even refer me to ones he trusted, now that is sad. Therefore, I am so glad that I found this guy. I'd recommend this guy and his team to anyone and will certainly use him again in our new house. I do not say this often, but anyone would be foolish not to call this guy. Seriously, he saved us a lot, did a great job and he is cool too. [Review #293] (Fifthy Third Review of 2015)

I found myself needing my ac unit repaired and these guys came on short notice. As soon as we…read moreturned the system on the technician knew what needed to be done. They are no nonsense, knowledgable, professional, ON TIME! And got the job done fast. This company has staff that LOVE what they do! And they CARE! FINALLY A COMPANY I CAN TRUST!!

I agree with everything all the five star reviews state about this company on Google. I was…read moreoriginally referred to them by someone in the commercial air-conditioning business, whom I completely trust. It's a professional, reliable company. Technicians are well trained, and I don't have any problems with them like I did with other companies. My mother has used them for 20+ years and has the higher level annual contract. Whenever she has a problem with her older units, there is a technician at her home within a matter of hours to repair it. Trustworthy and reliable, and they know what they're doing.

Sirajul was very professional and thorough. He arrived on time and gave me good advice about my…read morefilters. I have a yearly contract with E Smith which makes me feel secure about my hvac system.

I've used this heating and air company for the last 3 projects I had for work, and have been…read morethoroughly satisfied with the results. Their friendly and knowledgeable staff are highly accessible to come give a quote, and fix whatever issues you are having with your furnace and or air conditioners usually the same day you call. In comparison to the other HVAC companies in the metro Atlanta area, ACE&A has always turned out to be the cheapest. They always provide, quick and efficient service, whether it be replacing a whole furnace, fixing a compressor problem, or replacing a bad thermocouple (the part that sends an electrical signal to light the pilot light in a furnace). The only down fall, their time frame window is a little broad, for example, noon-6p.m. That's why I'm deducting a star. If I owned my own house/condo I would totally trust them in servicing my heating and or air conditioner!

This was the worst HVAC company I have ever dealt with. They replaced several parts on my A/C unit,…read moreand immediately afterward the unit began making a noise that was not present before their repair. When I called them back, I was initially told the system had too much refrigerant (Freon) and that was causing the noise. The very next day, after the issue continued, I called again and was then told the system did not have enough refrigerant and was charged to add more. Despite the additional service and cost, the noise never went away. After receiving conflicting diagnoses and no resolution to the problem, I decided to hire a different HVAC company. Unfortunately, my experience was frustrating and left me with little confidence in their workmanship and troubleshooting abilities. I cannot recommend this company based on my experience.

I recently had preventive maintenance done on my HVAC system by Indoor Experts Heating and Air…read moreConditioning, and I'm very impressed with the service. The technicians, Anderson and Malcolm, were professional, efficient, and thorough from start to finish. They checked all my thermostats and fully inspected the HVAC unit, giving everything a solid thumbs up. They also made a helpful recommendation to flush the system and provided a fair, reasonable quote--no pressure, just good information. I signed up for their seasonal maintenance package, which includes summer and winter visits, and it comes with a nice discount. Overall, a smooth and positive experience. Highly recommend their services!

Very communicative and on time and did service well. From my experience they are professional…read more However, that said, they are expensive. $300 for a simple capacitor replacement seems like absolute robbery to me. They wont leave your high and dry with a non-working system, but you will be left with an empty wallet.

Corey was very prompt and knowledgeable about the issues with my HVAC system. He got me back up and…read morerunning in no time and for a fair price. I will be recommending Rapid HVAC Services to friends and family in the future!

I'm very satisfied with the service provided. Cory's communication was great. He showed me all…read morethat was needed to get my system running the way it should and also eased my mind regarding my system. I was worried it might need to be replaced soon but he said with proper maintenance, I have a few more years. Pricing seemed fair. He'll be my goto for any future needs.

THIEF AND SCAM ARTIST!…read more I paid Jarvis $5K to replace an old failing exterior condenser. After a year of excuses and no installation, I was forced to get one with a different vendor. After another year of excuses, I am still owed $2100. It turns out I am his third (at least) victim of this scam. DO NOT DO BUSINESS WITH THIS MAN! https://www.bbb.org/us/ga/atlanta/profile/air-conditioning-contractor/j-cooling-llc-0443-28124227 https://ecorp.sos.ga.gov/BusinessSearch/DownloadFile?filingNo=27987698

I've been using them for a few years now. Always great communication and good work at a fair price.read more

Honest & great quality service. The customer service is amazing. Will be our HVAC company when…read moreneeded!

JR's team came and fixed the AC and fixed and charged $310. three weeks after system started…read morefreezing, they came again and asked for $85 and fixed it. less then 3 weeks after system is freezing again and they said they don't have time to come. I would not recommend them