When one is desperate for alcoholic beverages in the Guildford area and the local government stores…read moreare closed, places like these come to the rescue. There is also a neighbourhood pub attached to this building, but this review is for the cold beer and wine store. The inside is pretty plain - no points for the decor. The selection is decent, but nothing special. Beers are a little bit more than government pricing, but the markup is lower than other places I've been to. Staff were friendly and helpful, and were able to answer my questions. One last thing - there are mantraps for both the entrance and exit doors, so don't try to rob the place. With that said, it must be amusing for the staff and police if someone ever tried.

I have been a customer of theirs for almost 15 years, I happen to live just down the street. Not…read moreonly are the staff always friendly (they call me by name which I appreciate), they bend over backwards to make me happy. At least on the products I buy, their mark up over government stores is minimal, and sometimes is even cheaper! When they were doing inventory they noted my cigarette brand was a very slow seller, so they delisted them. I contacted them and advised they were the brand I smoked, and they apologized and put them right back on their order list, even though I am probably the only person who buys them!! And if you go, make sure to ask them about 'points'...

Service with a scowl! The blond manager is always rude and needs to change her attitude. I mean…read moreevery single time you have to have an interaction with her she is horrible!!!! When shopping I say hello, nothing in return. I say thank you, just looks away with zero acknowledgment and sour face. Not a you're welcome, or thank you for spending your hard earned money at our store! Time to spend our money elsewhere.

Extremely unprofessional and rude service -- by Tim and Jashan…read more I was just at this location and had an incredibly frustrating experience that absolutely needs to be addressed. I provided two valid forms of ID to the cashier: a government-issued driver's license with a photo, and my MSP card. I fully understand that two pieces of ID are required, with at least one containing a photo -- and that's exactly what I provided. My driver's license fulfilled the photo requirement, and the MSP card was offered as the second piece. Still, I was told that the MSP card was not acceptable. What made the situation worse -- and frankly, unacceptable -- was the rude and dismissive attitude from the cashier. Instead of calmly explaining the reasoning behind the policy, he repeatedly said, "Give me a debit or credit card", as if that was the only valid option. I was simply trying to understand how a credit card, which has no photo or government affiliation, was considered acceptable -- but a government-issued health card was not. That makes no logical sense, and I was not arguing, just asking a basic, reasonable question. Rather than answering or attempting to explain, he shut me down, talked over me, and refused service. I wasn't being aggressive or confrontational -- I was being respectful, and just trying to understand the logic. I've worked in retail sales myself, and I know how hard the job is and how important it is to treat a fellow worker with respect. I would never speak to someone the way I was spoken to today. Unfortunately, both Tim and Jashan showed zero professionalism, no customer service skills, and no interest in resolving the situation respectfully. I even pointed out that I've been a regular customer here for a long time and offered to pull up my info. I even made a light-hearted comment about how much money I've spent here (I have coming to this place for the last 3 years). That, too, was ignored. I was treated as if I had no standing or value as a customer, and frankly, it felt humiliating. And to be clear -- I am not some drug addict from Whalley. I am a paying, respectful customer, and I expect to be treated accordingly. Today, I was not. One final note to management: Tim should absolutely not be in a customer-facing role. He clearly lacks the communication skills and attitude required to deal with people respectfully. Perhaps he's better suited to stocking coolers in the back where he won't be pushing long-time customers away. I would genuinely appreciate the opportunity to speak directly with the owner about this. The service I received today was not just disappointing -- it was offensive and completely avoidable.

B and I had to pick up some alcohol before heading over to visit his Oma. This liquor store was on…read morethe way. Prices are reasonable. This is not one that is ran by the government. They offer a reward program where the more you buy the more points you get and when you reach 800 points, you get $25 off your next purchase. That is not bad. This store is organized. It is small but it has most of the common liquor that most people are looking for. Also there are plenty of free parking just outside.

Very poor customer service and only store I have seen which doesn't have return or exchange policy…read moreeven with a receipt

Everytime I enter this liquor store shelves are empty and I end up leaving because they only have a…read morefew items what is going on? Idk how they make money when the shelves are empty.

For the last two years...Always out of anything you ask for? No choice in hard liquor ..wine beer…read moreetc.? This Buisiness is likely a Tax - Write- Off?

We came here to pick up some booze for our home in case we have guests come over. Like all B.C…read more liquor stores nothing too special. There are plenty of free parking here. The store is big. Not that busy though.