Professional attitude. 15 years I've been a customer and…read morewill return for all my tire needs. Excellent competitive pricing. NEVER had an issue with tires they put on.

I arrived at Nicholson tires at 7:30 a.m. to purchase 4 new tires. The individual/man that opened…read morethe shop on 6/1 was extremely rude. Customer service is extremely important and unfortunately he did not have the skill set to be a good customer service representative. Doing business with individuals that do not offer professionalism is always a none starter.

I had a serpentine belt come apart on me on the highway no one seemed to want to take the trouble…read moreor the time: Tracy and his guys did, and they charged a fair honest price.

The people have it Cherokee are some really good people I was in a jam and owner Tracy went above…read moreand beyond to help me out. So I would recommend this place to anybody that was wanting some honest and for people to deal with on any situation with your vehicle

Excellent in every possible way! Chris and the team are excellent. Knowledgable, friendly and truly…read morecare for their customers. We will be back and I will spread the word!

Traveling from Florida to Blue Ridge on vacation and the check engine light comes on 200 miles…read morebefore Blue Ridge...Memorial Day weekend. Fortunately we had another car on the trip, so I was able to park mine until I took my car in the Tuesday following Memorial Day. Everyone at Highley was great and super helpful! Communication was thorough and got pricing up front before repairs. Had my car in and out in a day. I travel to Blue Ridge often and would definitely go back to Highley if needed.

Great service and great oils, I highly recommend this location . I order from here even to take…read moreback to my second home and use their oils all the time.

Have been taking my vehicles to BR Oil Change for 2+ years, but won't be going back. They have made…read moreseveral errors, one costing me $800 to fix. First incident was summer of '23. While traveling on a road trip we needed an oil change in KY. It took them 20 minutes to get the oil filter off, they said it was over-torqued. Next up, took the SUV in and during the oil change, they over-filled the engine and it poured out all over the engine compartment. They apologised and wiped up around the engine. But on the next scheduled change they said the engine pan, front and rear seals were leaking, and sold me a quart of stop-leak. But then later I thought it could just be oil that didn't get wiped up from when they spilled it the time before. Anyway, checked the SUV oil consumption, sure enough it was leaking or burning off 1 quart every 200 miles. Took it in to my mechanic and they found the leak at the valve covers. My mechanic is very good, he says it's possible the overfill caused the leak due to high pressure if overfilled. Took my repair bill back to BROC and they said they never would have let my SUV out of the shop over-filled and denied me any compensation, not even a free change. So, "nothing they can do"! 'Bye bye, Blue Ridge Oil Change'!

I was hauling a 42 foot horse trailer Saturday evening on 75 and had a problem with my tire valve…read morestem nut disappearing and losing air. I called my trailer roadside assistance and they sent Deadwood out. He arrived in half hour on a Saturday night and brought parts with him so he was able to fix my problem without me having to change to a spare tire that I was leery driving another 9 hours on. Just an awesome guy that truly helps you get going. Highly recommend!

Just amazing! They went above and beyond. I came in on July 3rd with a flat tire because of…read moremultiple nail punctures on the side wall, rendering it unrepairable. They didn't have a tire in stock that fit my car so they ordered a tire for me to be delivered that same day. I was on vacation with my family and needed to be back to spend time with them. The problem was that I wouldn't be back until after they closed. So they allowed me to prepay and come after hours and get my key from a hidden spot. When I came to pick up my car I found the invoice and they had written a not on it. Apparently they had made a mistake and ordered the wrong size tire for my car. But in the shipment there was a higher quality and more expensive tire that would also fit. They had put that on my car at no extra charge. I am so grateful for these guys and highly recommend them.

Highly recommend this place. Went in with a tire that was loosing air and told them I thought I…read moreneeded a new tire. They told me about 30 minutes to get in and maybe another 30 minutes to change. Went across a small area to get something to eat. Came back and they said it was a nail and they patched it for $25.00. I thanked them for their honesty.

awesome staff and great prices transmission shits great thanks stacy and Mike we are extremely…read morehappy with service

Whatch out for them send wrong part and won't give money back then talk to you like your garbageread more

My 12 year old truck had a windshield badly pitted and scratched just from regular use. It was…read moregetting difficult to see the road in front of me when driving toward the Sun. I had to pay for a new windshield 'out of pocket', not an insurance claim. They were very friendly and did a good job. They kept me informed when there was a delay, and called me when my truck was ready.

Could not have asked a better experience. I hope not to have to see them anytime soon but it's…read moregood to know they're are legit businesses still around