Last weekend my wife went in to pick up some extra gear for me for a gig I had that night, and the service she got was condescending and rude. She was in the store for a total of 10 minutes and left wanting to never come back. We just moved to the area and I'm sad to know that we won't be able to rely on our local music shop. read more

5 min limit on testing out instruments is a huge mistake. This is going to hurt your chances of selling instruments. Good luck to you, Gilmore music. I love supporting my local mom and pop music store so I will be back, but it's not because of your repair guy's attitude and it's not due to the knowledgeability of the staff. Yikes! read more

Always have had great, honest, high quality electronics work on gear here. Pedal repairs, custom guitar cable work, and amp tune ups have been awesome every time. I have referred several friends here and they felt the same. Good "old school" feel in there. Pedro went above and beyond to find needed parts on a recent job, and ensured attention to detail on the look of the final product matched his great work. Thanks guys! I will be taking my business back here for sure. read more

Friendly, honest, and very knowledgeable staff over large variety of instruments. Took my daughter's violin in because a string broke. Immediately was taken care of with a new string, every thing tuned and checked over at a great price! read more

Easy. Needed a ukulele strap, walked in and found one. I bought it. Then I walked out. They helped me. They were great. Five stars mayne.

Terrible management. I left behind a power source for my DJ mixer right on the counter and it was important I get it back. So, I called twice and went back there, the owner acted as if I was harassing them and to GET IT IN MY MIND they will call me if it turns up. I called him an asshole for being so confrontational and rude. Stay away from this place . read more

They have a really cheap selection of acoustic guitars. Also there's a confererate flag guitar hanging in that section, wasn't feeling it. It would have been nice if they had higher priced guitars with more quality but most were $100 - $200 bucks. read more

STAY AWAY FROM THESE CLOWNS!!! Took a brand new Fender Strat that needed a set up and sand the edges of the frets. Paid for it and left. When I was called to pick it up, the frets were not done. The tech's response... "yeah, I forgot" . I was asked to wait so they could sand the frets. I go walk around trusting the experience of these guys. Few minutes later I go back to check and he is sanding away with strings on and the pickups are not covered. There was metal dust all over the pick ups. So now the guitar needs to stay for an extra day to be cleaned. I come back to pick it up and yeah, it's clean, but one string is buzzing. They try to do a quick adjust right there... nothing, they need the guitar for an extra day. I go back the next day and surprise, not only the string is still fretting, the low E string is now buzzing too. I then noticed, they removed the original nut of the guitar, replaced it without asking me and on top of that, they did an incredible shitty job at replacing the new nut. The slots for the strings are too big and way too deep. Their response... "we are not going to work on your guitar anymore, and we are not going to give you a refund" The manager was a real jerk about it. Long story short, I lost my money but now I have to take my guitar to a real repairman and it's gonna cost me $100 to fix the mess these "techs" did. Do yourself a favor, don't take valued instruments to these guys, they are not experienced enough. They are the cheapest in town for a reason! read more

Please don't take your woodwind instruments here to get fixed. One of my students took their saxophone here to get repaired (to my dismay), and they were charged almost $100 for nothing! They didn't fix MANY of the things they should have for that money. I feel terrible that my student got ripped off. Please, go to Moreys or Sam Ash, or find Nick Spirito of LB. The best repairman. read more

This is a small neighborhood shop but it has everything you need. I do have to give props to the friendly staff that work there. They were so nice and patient that I literally wanted to leave a tip. I feel like I can just go back and ask questions and they won't give me that feeling you get in big stores like your bothering the employees by being there. There were only two guys working and one was a little shy but both were super friendly and approachable. They just jumped right into helping me and had great customer service. I love small shops. This one I believe opened in the 40's and still has that hospitality about it. I came in knowing nothing about a guitar I didn't even purchase in that store. They didn't try to rip me off and they gave me great advice. I got a few things and the strap screws for my guitar installed super good deal. Thanks guys! read more

The folks at Gilmore are committed to helping you out with your musical goals. I have worked twice now with Andy to record some original tunes and have been more than pleased with the efficiency in the recording process. He was also very dedicated to getting the mix just right on both of the tracks. It really surprises me that these folks have received anything less than four or five stars - that is just crazy to me. I would imagine that if someone thinks badly of Gilmore or calls them clowns, it's because they themselves are a clown - takes one to know one, as the saying goes! They are competitively priced, and genuinely care about the end product. They are down to earth, so if you aren't, then I guess stay away! Otherwise, get on down for some royal treatment. One love, Gilmore Music Group! Kudos! read more

I had a wonderful experience at Gilmore Music! I took my turntable in for repair, and Andre was very knowledgeable, thorough, and extremely helpful. I felt like I'd gone back into the past to a time where great service was more then norm vs. the rarity. I would highly recommend Gilmore Music not only for repairs, but for the variety of merchandise offered, and the personable service. I will be back! read more

Took my Fender acoustic in and it was restrung and cleaned in a few hours for 25 bones. All the guys in the shop that I talked to were friendly and knowledgable. I will go back for sure. read more

Have been coming here for years, just got a record player repaired and it was super reasonable cost with quick turnaround. Thank you guys!

Great selection of instruments (a little bit of everything). Guitar tech did a great job of servicing my guitar, which is a Washburn Dime V. They also set up the neck on my Ibanez RG bass. They have a recording studio available for $50 an hour. I think the guy to ask for is Andy. Gonna try to record my band there soon. Most places I've seen are out of my budget, so this little place is more than convenient! read more

Avoid this place. I have an Epiphone bass that was having an issue and I had narrowed it down to the input/put jack. I called Gibson/Epiphone for the nearest warranty service depot, and they suggested Gilmore Music. I will regret forever that decision. When I arrived, there was a guy behind the counter that acted like he could care less I was there and even after explaining why I dared cross their threshold and showing him the purchase receipt proceeded to ask me "what kind of warranty do I have?". Anyway...after much effort, he wrote out a receipt and I left with the assurance that Pedro (guitar tech) would call me in a couple of days. After a week I finally called and after a couple of tries Pedro called and let me know there was nothing wrong with my bass and that I needed a "bass amplifier" which I have. Figuring it was fruitless to argue as it was apparent he didn't want to work on the guitar I went and picked it up. Took the bass to my guitar guy in Fountain Valley and he replaced the I/O jack. I had to pay for it, but was well worth the cost. The bass is working fine now. Long story short: find some other place to take your business. I am sure they will appreciate it more than this place does. I often wonder how they have stayed in business for 70 years? read more

Had my 1987 Jackson USA Soloist refretted and Gilmore Music did a fantastic job. The workmanship is professional, clean, and high quality. The work took a bit longer than normal due to logistics (waiting on the fret wire) but I was kept informed throughout the process. Now I have my baby back and she plays again like the dream I fell in love with almost 30 years ago. read more

TL;DR: Vintage Thorens turntable needed refurbishing, had AMAZING experience. I have had a Thorens TD150MKII in storage for years and years needing some TLC. I thought for sure I'd have to take it LA for repair. I called Gilmore after reading some reviews, and the person who answered told me to call when Andre was in. I called at the given time, and Andre was SO helpful, I took it there immediately. He asked questions to know exactly what I wanted to have done, and gave me very clear price points and options every step of the way. Not only did he replace the stylus and replaced the belt (which he had to special-order), he cleaned the whole thing and greased it up, fixed my weights and anti-skate, and made sure all my questions were answered. I knew next to nothing about it, and never once did he make me feel bad for asking rookie questions. And all for an UNBEATABLE price. Thank you so much, Andre!!! read more

A bandmate of mine was on a quest to play some quality upright basses, seeing as how his was cheap and purely to learn with. I suggested World Of Strings, which was closed at that hour. On a whim I thought of Gilmore as a backup plan. I'd been past it a million times, never been inside. I should have been coming here for years. Not only did they have some kickass upright basses, but their guitar selection was very cool, ukuleles were awesome, and they had all sorts of strange ethnic intruments I'd never seen or heard. Cool people too. They're not all over you the second you walk in, but they've got good eye contact and are extremely informative and helpful. And it looks like most, if not all the people that work here actually do work on instruments as well. I'm definitely coming back. read more

Great experience at gilmores took in my Jackson so I could get it fined tune after receiving a business ending attitude at sam ash hawthorne (bunch of fuckheads) but overall good experience and fast if anything I was late picking it up. read more

BEWARE: This place is trying to run a scam on me. I bought a piece of equipment that DOES NOT WORK and I keep getting the run around because I didnt ask for a receipt and because i didnt properly check if it DID work when purchasing. It would have been nice if they provided a power cord for me to check, but of course it didnt come with it. I had to walk it all the way home (about 20 lbs of gear for 2 miles) set it up in my studio (another 30 minutes) only to find out that nothing works. The next day when i went back (another waste of time) I got an even MORE rude clerk who pretty much tried to lecture me and finally asked me to leave. i was astonished by his behavior and just left. The manager was no more help than the other two buffons when i called back. Now he wants to talk to the clerk who sold me the faulty piece of gear. Its likely i will not be getting my $100 back or even a call back from said 'manager.' It would have been GREAT if at any time someone would have mentioned that the sale was final and AS-IS. Instead I got a really rude clerk who spoke but two words to me and a long line of more bad customer service. They run a racket there. Please dont be the next sucker :( read more

I decided to get my 9 year old son some guitar lessons. I searched all over in my area for reasonable prices for guitar lessons until I came across Gilmore Music. This store has such an array of instruments, instrument supplies, a music workshop, and much more. Not to mention great prices and wonderful employees. But what topped it all off for me is the guitar lessons that my son receives at Gilmore Music. Pedro R. his music teacher is an amazing music teacher and musician. He's patient with my son, attentive, knowledgable, and passionate about music and about my son learning to play the guitar not only for now, but for a lifetime. I appreciate how he challenges my son and gives him so much encouragement and positive reinforcement. It's amazing how much my son has progressed in just 6 short months with Pedro. Without any prior Music knowledge, my 9 year old son has learned chords, chord formations, chord sequences, and so much more! Gilmore Music and Pedro have exceeded all my expectations. I'm so happy I found this place. I couldn't be happier. read more

I wish I could give them zero stars! My son had a recital and broke his bow recently. When I called and told them I could make in by 6pm, closing, but 6:05. I offered to pay double and the person on the phone wouldn't even have the conversation! He just kept repeating that they close at six. Mean people suck! Don't give them money. read more

Really good place! They try to help you out in any way they can. It's especially good if your just starting a new instrument and need some guidance on which on to buy or how to start playing it. They're also very good about fixing broken instruments. Overall, great place! read more

Clint fixed my sax while I waited. I highly recommend this store. He adjusted everything so the horn plays and sounds perfect. He also gave me good advice on building up my lip muscles. read more

Patient, helpful and great pricing! I came here last August to buy my first guitar. I've played the piano for over 40 hears but I really want to try something new. The salesman was very helpful and gave me a great price on my entire setup. Lessons were a snap. The store has a cast of teachers to choose from. Pedro has taught me the basics. Patiently waiting for my "piano brain to convert". I appreciate building a strong foundation with the basics and PROPER technique! Lessons are affordable and flexible. The front counter guys are super kind with beginners - judgement-free. read more

Great service great people very very knowledgeable with even better prices. I have been building a Fender Precision Bass for some time now when I thought I had it complete I was wrong. brought my guitar into Gilmore's worried because I had a show that evening and I really wanted to play my new bass and when they said a day or two because it was the weekend my heart sank. So I went home for maybe an hour but forgot to get strings, when I went back in they brought my bass out and said could not help but notice how upset you were that you could not play her so we got her done. Gilmore cared about the customer and they support the music so support them! read more

Tien definitely is a great and patient salesperson! He sold me a bass along with accessories and I got a great deal! Just came back for a pedal and some cables and I leave every time really satisfied and happy. Support small music businesses! Every little bit counts! whenever I am in long beach, I come by and make sure to pick up what I need! read more

Great customer service! I went in to get ukelele strings and they were able to string for me right then and there. Gilmore Music is in my neighborhood so it's very convenient. Great place! read more

My boyfriend brought a turntable that needed some fixin, and the guy that specializes in turntables helped him with no hesitation. He was so helpful and he seemed happy to be assisting us! Definitely take any of your equipment that u need fixing and i know they would be more than happy to help you with your needs. Turntable guy....you are awsome!! read more

I pretty much only come here for random guitar parts when I'm trying to fix or build something. They do have a good supply of random guitar parts from pots to pickup rings if you need something in a pinch. They don't have the hugest stock of guitars there but the shop is decent sized with all types of music equipment. I prefer places like this to the Guitar Center's and Sam Ash's of the world because people actually know what they are talking about here opposed to the lackeys at GC. It is sad when you can walk into a specialty store like a musical instruments retailer and know more about their products than they do. Can't say that about Gilmore.. at least in my experience so far. read more

Went to purchase a violin for my daughter. Price was within our budget and included bow, case, rosin, sponge, one year warranty and one free lesson. Clerk tuned it for her. Very friendly and helpful. They do not accept American Express FYI. Loved the nostalgic feel of the store. read more

Been going to Gilmore's for years now, and I haven't had any issues to this day! Manger is very helpful as well as the employees. If I ever need any last minute accessories or equipment, I can count on Gilmore's to help me out. The keep it 100 man! read more

I went to Gilmore Music to drop off my instrument. The TEENAGER there took down my order. I showed them what the problem was and left. About one week later I showed up to check on the instrument. Then I heard that the instrument was ready for pick up. You see the problem is that when I went in to drop it off the TEENAGER there told me that his boss(the owner) was going to call me and give me an estimate. Well he didn't call me and I had to pay the full price. I was very upset and the owner is very rude and disrespectful. Not even a month later I walked in with another problem that I blame on the owner that fixed it. The guy there said that he remembered me and remembered that I had bought it online and that there was no guarantee. Yet when I had gone to pick up the instrument the owner told me that the work was guaranteed. I will not be returning because of their service. read more

Wasted my f*cking time Called on a sunday about selling a guitar and an amp. All I wanted was 25 bucks so I could pay a bill by 3pm. They told me to come in after i asked if there was anyone there to look at it. I show up and they tell me the manager isnt there so I'd have to come back tomorrow. I literally came 5 minutes later. The kids running the place when he's gone look like their in highschool. Do yourself a favor and deal with a professional store read more

Been buying from this store for years. I recently bought a beautiful acoustic guitar from Clint the owner and gave it to my son. Beautiful sound set up and the reassurance of a great product. A few weeks later I had my eye on a guitar and he went through the trouble of showing me but explained why he couldn't sale it to me. He said because it wouldn't keep tune and it crackled when turning the pots. I told him I really wanted it because it was a vintage guitar. BTW for those who complain of a music store with off brand guitars and messy can't see past his nose when it comes to different brands. Off in the corner was this vintage guitar that I as a collator really wanted. Antwon looked at it and began to do his handy work and within thirty minutes of me checking out the store it was set up with new pots, strings and if I wanted to wait replace the pick up with a TV Jones I bought on line. it has now become my favorite guitar. One of the last of the real music stores. read more

Gilmore Music Store - Musical Instruments & Teachers Near Me - Long Beach, California

Needed a ukulele for a class I had signed up for. The person who helped me (can't make out the name on the receipt but looks like last letters are AB) knew what he was doing. He explained the different types and makes and gave me plenty of time to try out the great selection before I chose one. Also offered good advice on cases and showed me how to tune it. It was an ideal purchasing experience. read more

Poor selection, everything is overpriced. I'd raster shop at local music stores than big chain stores like Guitar Center...but this store carries nothing. If you're looking for off-brand amps, Chinese pedal clones, and overpriced kids guitars...this is the place for you. Otherwise not worth your time. read more

Great for beginners who want to learn to play an instrument with the help of knowledgeable, experienced professionals. I recommend Chuck Nadashny for saxophone and Pedro Rodriquez for Ukulele. Prices are reasonable, service is outstanding. I am thankful to have found a place that is all about nurturing creativity and keeping music alive. read more

Super welcoming and casual staff. The owner, Pedro, was helpful and also really friendly. We talked about meditation and music because that was what I bought my drum for. I felt really happy to buy an authentic Argentine drum from a Long Beach local and to have met someone as nice as Pedro. Also, he introduced me to an international music catalog I could search online. He can order instruments and have them imported to the U.S. for me. That's really exciting, it feels like I have the world at my finger tips! Gilmore Music store is a cool local shop with down to earth people and feel. I recommend them 100%. read more