My 3-year-old attended this daycare for a few months, and unfortunately, our experience was very…read moredisappointing. During the time he was there, I didn't see much educational growth or development. I also found the facility to be lacking in cleanliness on multiple occasions, which was concerning for a childcare environment. The final straw came when my son came home and told me that one of his teachers had squeezed his hand hard enough to hurt him. The next day, I went to the daycare to report the incident. I was told they would review the camera footage and call me back to discuss what happened. I never received a call. I returned the following day for an update and was told they hadn't contacted me because they thought someone else in the office had. The lack of communication and urgency regarding a report involving a child's safety was extremely concerning. I was never given a clear explanation of what happened or even told which teacher was involved. As a parent, that experience was upsetting and left me with very little confidence in the daycare's ability to handle serious concerns appropriately. I also found some staff members to be unapproachable and unhelpful throughout our time there, and they often gave the impression that they did not enjoy being there. The only positive aspect was the convenience of the location in our neighborhood. Otherwise, based on my personal experience, I would encourage parents to carefully consider other childcare options if communication, cleanliness, accountability, and their child's well-being are priorities.

this place has really gone down hill in the last few months. The director was fired and escorted…read moreout of the facility yet parents weren't notified until about a week or so later. They are always under staffed and frequently closing early. There is a holiday this week and they closed two more days for redirection and re entering and are still charging to an entire week. This is absurd.

We love woodland and Mrs Carolyn! It's a beautiful place. Ms Carolyn is kind and patient. The kids…read moreget to be outside a lot. They learn about nature and kindness. Theyre read to and do art. There's a tree house and lots off cool play areas outside.

We were part of the Woodland Discovery family for 3 preschool years with my oldest son. I consider…read morethis outdoor space one of my favorite places in the greater Charlotte area. I always felt a sense of magic whenever I walked the woods, gazed at the pond, and saw the joy on each child's face on the nature playground! I was always in awe of the unique activities and ideas flowing through the children and teachers! Ms. Carolyn is such an incredible soul who values children and offers each of them an invitation to receive an incredible love of learning. The foundational skills of curiosity, social interaction, creativity, exploration, and problem solving are rock solid after my child's preschool experience. His connection to nature and love for science couldn't be more beautiful. There is no other preschool in our area that comes close to this unique forest school experience. In addition, we took advantage of the summer camp offerings and birthday party packages as well!! We drove 25 min between our home and the school. It is worth every moment of commuting to give my child such a rich childhood experience. I plan to continue my relationship with Woodland Discovery when my youngest is old enough to begin!!

There is an idea in this area that this is an excellent preschool. A recently former parent calls…read moreit Lord of the Flies as far as the kids having to fend for themselves with a little adult conflict negotiation and social skills support. Apparently 4 board members left over the summer due to the problems there.Kids are shamed and bullying is rampant. We went to summer camp here one year a few years ago and my kids only lasted two days. But I listen to my kids and I trust them when they say there's a problem. It's possible a lot of these parents heard the reputation of the school and just think their kids are being difficult, but buyer beware for this one. The other families are great. The parents are generally in it for the right reasons.

We've had two children attend the Schoolhouse and it's been a wonderful experience. The co-op is…read moredifferent from a normal preschool, but it helps foster community and engagement. The emergent curriculum is a relief is a sea of preschools where kids are forced to do worksheets, this is truly a play-based preschool. The kids spend TONS of time outside, rain or shine, and the playground is magnificent. There is a strong focus on the children learning independence, which I really appreciate. Teachers empower children to resolve issues and challenges themselves, which has given my children great skills that make them ready for Kindergarten socially. They have a lot of agency, which grows their confidence and is a good outlet for the "I do it myselfs". Plus, there is a focus on healthy living, as the Schoolhouse only serves fresh fruits and vegetables for snack! Being snack-helper is one of my kids' favorite activities. This school is a great fit for any family that wants their kids to be kids, experience true play-based learning, and spend lots of time in nature.

Our son is 3 going on 4. We recently moved to the Charlotte/Concord area from Winston Salem. Our…read moreson has been in preschool for a couple years now. We thought his last preschool was good, but it is nothing compared to this place. He is genuinely excited to go to school almost everyday. At his old place it took a lot of coaxing for us. He gets a lot of attention, they send us daily updates and frequently send us pictures. He loves going to the "color school" (there are giant crayons out front). Today they even took the kids on a picnic. We couldn't ask for a better situation for our son while we are at work. Everyone is friendly. I have even personally witnessed how they discipline the children properly. The teacher explains what they did wrong and why it was wrong. The kids understand why they are in timeout etc. instead of just being placed there for an act. We love this place! When your son is excited to go to school, that says it all!

If your looking for a safe and high quality childcare look no further Tutor Time off Polar Tent…read moreRoad is the place to bring your children. I have four children here an infant (never once had a diaper rash & always happy), Twins in the toodler class and a little one in their preschool program! This is truly a wonderful place with loving and caring providers and teachers. They even potty trained my preschooler!!!! They love these children like their own! They keep the facility super clean and the cook here is phenomenal! You are so special to this place. The food is always fresh and home cooked. They serve a delicious variety for your children! The entire staff is supportive and welcoming. I appreciate this place and trust my children here and you can trust them as well. They have cameras you can see your kids anytime of the day and they send you constant updates and pictures through out the day to keep you informed and engaged. There is nothing more satisfying then handling the stresses of life and work knowing that your children are safe and in good hands. This is an extraordinary group of providers that set the standard of excellence in childcare and early education! Thank all of you for everything you do to make this place a home atmosphere away from home for all our children. I feel truly blessed to have found this hidden gem Braxton Family

The staff has been wonderful to both my children and I couldn't have asked for a better center…read more They have learned so much throughout the years.

I can't say enough good words about this school!…read more My son has been going there for almost a year, he started when he turned 20 months. He has always been a very shy kid, and school experience was challenging for him. All the school staff were extremely attentive and helpful during his transition period. His first teacher, Ms Megan, always hugged him when he came and spoke in soft voice to make him feel comfortable. I was amazed how my son changed in the school. I couldn't believe my eyes when after a couple of months I saw him running from the car to go to school! It's also impressive to see all creative and development activities they do. My son learned all his letters and numbers, he learned shapes and colors even before going to the next age group. Most importantly, he learned to love making art and create! Ms Crystal and Ms K from his next age group are incredible, they both know each child very well and have individual approach to each of them. We had to leave the school after moving to another state, and now I have a very challenging task to find another place with such a warm and loving atmosphere and great teachers, like in Goddard School in Concord.

Expensive childcare in the area. Registration fee around one hundred fifty. Then you have to…read moreprovide your own child's lunch according to their food pyramid standard. Ok...come on, my child decided to pack his own lunch and didn't put any meat with his lunch and of course his parent was pulled to the side and was scolded. If the lunch standards were so strict then maybe the school should consider preparing it themselves and give the parents a break, plain & simple.

We moved to Primrose from another local daycare facility last fall and could not be happier. The…read morelesson plans and curriculum are amazing and our kids are learning so much. My 3 year old in particular is just thriving. He loves school and his teachers and has so much to tell us about what he does daily. It's a warm, welcoming environment and the teachers are first class. Someone else posted about the COVID closing including a sudden closing on a Friday morning. We are part of that class that closed. I want to point out what extreme circumstances we are all in and childcare facilities have an extra hard job having to Navigate this and keep kids and teachers safe and keep paying the wonderful staff. Personally I think Primrose communication around COVID has been beyond excellent. They are mandated to close in specific situations and always communicate thoroughly, quickly and frequently. I want my kids' school to thrive so yes I want to support them financially. And for that reviewer who said 'where's the proof' - that is called HIPPA or patient privacy. You don't get to see other peoples' medical records. I certainly don't think a preschool is going to lie about that. If you're that worried, pull your kid out. Primrose is WONDERFUL. I'm so grateful to the staff who love my kids for all they do and all they endure. It's a fantastic daycare and we never want to go anywhere else.

If you are a parent that values reliable child care, this is not the place for you…read more unfortunately the management at primrose has chosen to take advantage of the covid situation. On multiple occasions management has made the choice to close down for weeks with little to no warning to parents and demand parents continue making payments despite not being open. on one occasion they sent out a mass email 8pm on a Sunday stating that a temporary staff member tested positive and that they would be closed for the next 2 weeks. They provided no proof of positive testing or exposure to any students. on another occ they sent out a mass email in the middle of the day in the middle of a work week and demanded all parents pick up their children within the hour because a person had tested positive. Again they would be closed for 2 weeks and we would be forced to continue paying, again with no proof of exposure. today on the 3rd occasion they once again sent out a mass email, this time at 6pm on a Friday informing parents that again supposedly someone tested positive and they will once again be closed for 2 weeks and we would still be required to pay for services not provided. Again without providing any proof of positive tests results, or proof of exposure.

We have had a great experience at LBA over the past two years! Ms. Shanna has been so kind and…read moreloving towards both of our girls! Out oldest daughter had so much fun and learned so much in her class. We were constantly blown away by the activities and learning that took place each week, and Ms. Shanna set the bar (unfortunately) high for every teacher we encounter in the future. Our daughter adores Ms. Shanna and still is comforted by her when she has tough moments at school. Our youngest hasn't made it to her class yet, but we are looking forward to when she gets to be in Green Frogs with her. Ms. Shanna loves on her during drop off and helps talk with her during tough moments during the day. She loves on both of our girls better than we could ask, and we are so grateful for her at LBA!

We have been going to Lightbridge since this location opened, and the experience has been…read moreabsolutely fantastic! Our son loves going everyday and the progress he has shown is amazing. Everyone there, from admin to teachers have been so great, kind and caring. You can tell that the teachers really do care about the children and want them to learn and succeed, and that really leaves a lasting impression, especially for the kids. A perfect example of that is our son. He's no longer in Mrs. Shanna's class, but still anytime we do something fun with him, he wants to take a picture to show Mrs. Shanna or can't wait to go to class tomorrow so he can see Mrs. Shanna to tell her about something we did the night before. It makes us, as parents, feel good when we drop him off everyday to know that he loves being there, he's learning and being well taken care of.

We were on the waitlist about 6 months before my son was born and I believe we got off of the…read morewaitlist when he was almost 2 years old and attended Primrose for 3 full school years and we experienced 4 classrooms. I have nothing but good things to say from the front desk with Karen, to the kitchen with Ms. Corry, to the teachers and janitorial staff. Everyone at Primrose cared about my son and no matter what trouble he got into, I was met with care and support from the staff. My son has had plenty of challenges, but Primrose always did their best to accommodate. Speech and Occupational Therapists could come in. Dietary restrictions were respected and Ms. Corry accommodated whenever she could with alternative options so that I didn't have to make his lunch as much. When he needed firm direction, the teachers provided it. They even filled out forms to help get diagnoses. My son didn't get sick all of the time like he did at his first preschool which was amazing - the facility is well taken care of. The school hosts events throughout the year for the kids, has parades, a holiday night with Santa, charity fundraisers, dinner sent home at least once a year, parent breakfast at least once a year. A no tuition vacation week after a year. The price isn't the cheapest that you will find but its right in line with similar schools in the area that are not ranked as highly. The school is wonderful and so are all of the people inside. I recommend.

I was so excited to visit Primrose and so was our daughter. When we arrived for our scheduled tour…read morethings were a bit busy given picture day which I understood, but our tour seemed to be a bit of a surprise. I had to reach my hand out to greet the director which was off-putting but again I completely understand how busy things can get. The tour itself was fine; however, one of the teachers barely acknowledged us but my daughter loved connecting with the children and checking things out. I sent a follow up email requesting to be added to the waitlist the same day as the tour and received a response 5 days later. I clarified my ask to be added to the waitlist and have not heard back. That was over two weeks ago. I really wanted to love it but the fact they don't follow up along with the lack of cameras gave me pause. We'll continue to look for the right place for our sweet girl.

They updated the app the teachers use to share photos and updates to iblum. The app is terrible and…read morebarely works. You cannot communicate to the teachers through the app like we had in the past. I want to be able to reach out directly if need be without having to call in since I work throughout the day. The process should be made easy for the parents based on the rate to have my kids in enrolled. I have talked to other parents about the app and some dont even use it at all. There are times where my kids will come home with new marks and the teachers dont always know what happened. This might be based on the ratio of students to teachers or it could be based on lack of attentiveness. Overall, we like the location of this smartkids, there is very little traffic around the school since it is at the end of a dead-end street. It is right next to a charter school as well. The teachers are nice and my kids do not complain. If anyone from smart kids is reading this please change that damn app it is completely pointless and does nothing to ease the parents mind.

From the owner: Smart Kids programs are play-based, Reggio-inspired for children to learn and excel. From the…read moremoment you walk in the door, Smart Kids welcomes your child to a warm and stimulating space, giving them a sense of belonging, well-being and engagement to develop new skills, communicate with others and express themselves freely. Our quality educational child care programs cater to children 6 weeks to 12 years of age.