This management company is the pits. To put it nicely they do nothing but blow smoke up your arse…read more Rob is not a person to handle this type of business. No personality, talks crap on a cracker, never gets things done until threatened with the BOH. Disrespectful/cocky. Some of these businesses he hires to do repairs are cesspool at best. When they do get a good contract maintenance man, they treat them horrible and quit after they tire of fighting with them to get paid. We've have had at least 4 different blding managers, met them by luck, were never given numbers names when personnel changes, complete chaos in the office. Loads more but you get the drift. Can this read zero, they don't deserve 1 star.

Good value, but can be difficult to deal with. Some of the people are really lovely, such as the…read morerepair guys, but other people aren't that personable. Overall, not bad and definitely good value compared to other prices in Marlborough.

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

Amazing service! They do a great job keeping you in the loop the entire time. And we had a very…read morereliable tenant immediately. This is after two horrible experiences with two other management companies. Thank you!

Horrible manager Justin, rude, condescending and ineffective. Grounds are kept like slums.read more

Wellington Property Management should be avoided. They are unresponsive to issues. They lack follow…read morethrough and it is nearly impossible to get a hold of the property manager. It just feels like you don't get any value for what you pay them. They have "managed" our property for two years and unfortunately the property is in decline. Basic upkeep is not done.

I am an owner of a multi family property in metro west Massachusetts. Breton performs my…read moremanagement services. They do a tremendous job, offering quick and professional communication. The owner is knowledgeable and cares about his clients. If you're looking for a local firm that cares about your property and will work with you to earn your business, this is it. I am happy to recommend Breton for your property management needs.

From the owner: Property Managementread more

After being pretty frustrated with two previous management firms I found PMI, and after having a…read morephone interview with Mark (the owner of the Worcester PMI franchise) felt good with moving forward. They have been managing a univesity 3 decker building for me now for the past year and so far so good. They usually get back to me on-time, and have a solid team of folks working there at the office. Give Mark a call, he's a solid dude.

Mark and the team from PMI are awesome. I live out of state and they have helped my life so much…read moreeasier. Without Mark and PMI, I don't think I can keep my property in Worcester. They respond to tenant's issues quickly, honesty and transparency in all the costs and they are great in looking for new tenants. Regardless any issues from maintenance to renovation, PMI will take good care of. I don't have to worry about anything. I feel very lucky that I have found Mark and PMI. Highly recommended!!!

Any issue i've had, they solved it same day or the next day. Any question I had, they had the…read moreanswer. Brian has a great team here. Special shoutout to Mike and Pete for going above and beyond for me with issues I've had. Highly recommend.

I have known Brian and Belaire Property Management (BPM) for seven years. Brian and his team are…read morevery knowledgeable property managers. I also follow some of the same principles for my properties. I have asked BPM to cover my properties while I've been away; that is the trust I have in their operations. When I get to the point where I stop managing my own properties, I will use Belaire Property Management.

This company is with very bad service. We live in Framingham, and Reliable Property Mangement is…read morethe company that manages our complex. We bought an apartment there, and pay extremely high condo dues and fees for the total opposite amount of service and support that we get at the complex. The gardeners come and do the bare minimum, leaving bushes and trees to overgrow carelessly, without attention, and the property management (even though they have been notified consistently, do nothing to help). There is always damage around the property that is never fixed and owners always get pushback to fix their own things even if it is in the contract stating that it is the complex responsibility. The heat is managed by the company at the main office, and in the winter it is extremely hot and losely managed. The rep that we were told to reach out to with any questions, is extremely unreliable and unresponsive - Brad Page is his name... With any request, it is hard to get in contact with him or even an e-mail response from him or anyone at this office; even when asked multiple times to help us with the things we see around the complex. People have called the health department many times for things left carelessly, without any support from anyone. I think this is just the bare minimum of what we go through, but is enough to show the carelessness with our apartments and our homes... I wish they were better and had better people serving us with actual care, rather than just taking money from us.

It is a very bad customer service company, I've trying to reach them especially Rebecca and she…read morenever got back to me. Since last month I left her a voice message and I sent her two emails but no answer at all so this is so rude.

The very tone Northborough sets in its support service is highly negative. It is never their fault…read morebut the fault of the vendors. It's managers are unreachable outside of their office hours and the emergency number comes not only with many caveats, but included in the message are threats of fines and banning if one need to ask for help outside its narrow list of acceptable emergencies. They seem to gain favor of the boards but fail miserably to serve the unit owners with any graciousness or courtesy. If you have any say in your association, advise your board to run as fast and as far as they can from this management company. As one who have led property management departments and companies, I can tell you that the petty oppression practiced by Northborough is sadly not uncommon but should have no place in our community. They are disrespectful to unit owners and downright dismissive to renters. They will make our association or complex a darker place than it is without them.

My dealings with Northborough Property Management, NPM, have been excellent. I serve on the board…read moreof trustees and also a unit owner. No matter how NPM handles any situation, the owner and property are always NPM's main concern. They always come through. A couple of times I needed to contact the office on a weekend and at night. I received a callback within 5 minutes of the initial phone call. The staff at NPM is helpful and friendly. Thank you NPM for always being there 24/7. Rona Long