It is always Fantastic !! I have been coming here for many years.. I usually request the same…read moreperson. Rooms are clean , ambiance nice. Person scheduling very nice. Usually come every quarter!!

Kourtney is an outstanding masseuse. She listens to my needs. My neck and back were tight when I…read morearrived but she worked her magic. She is thorough and professional and I've already scheduled another visit. I highly recommend Kourtney.

I don't think I've ever left a Yelp review in my life but I'm super disappointed in my experience…read morehere. I was so excited to try this place and went here for the first time for a 1 hour 15 minute head / neck / shoulder / feet massage. She ended the massage 10 minutes early, and cut it short. Further, the days following, and still today, I am in SO much pain. She twisted my neck in some bizarre way, and I'm not prone to neck pain and I've received many deep tissue massages and I understand soreness after a massage, but this was not a deep tissue massage, so there should be no reason for any muscle soreness. This is more like a severely pulled muscle. I've been taking ibuprofen and I am still in a lot of discomfort. Overall I would never come here again especially after paying $172 (they automatically add in 20%). If I am paying this much I expect the full duration of the time I scheduled and paid for, and also a masseuse that uses care and consideration and doesn't rush the massage. So disappointed! also, the receptionist wasn't very friendly but I won't even hold that against them because I do understand some people aren't very social, but it made me feel not welcomed. Ugh.

I've been getting regular facials for two years, but decided to try somewhere closer to my home…read more I've always heard great things about Sacred Hour, and I was glad to see the offered an express facial. When I walked in, the receptionist was not friendly in the slightest. She even asked my a question, picked up her cell phone and appeared to be typing on it. Since she was preoccupied by her phone, she wasn't listening to me, and had me repeat my answer. I just found that extremely unprofessional. So I sat there and waited 20 minutes for my scheduled appointment, since they recommend coming that early. I'm not quite sure why... Finally, the esthetician came out and greeted me. She asked me about my skin. Then said she would leave so I could disrobe. I said, I'd like to keep my clothes on if that were possible. She said I was to take off my top. I replied that it made me uncomfortable and I've never had to undress for a facial before. She continued to argue with me about why I needed to undress. After a while, she said she supposed I could keep my bra on, or offered me to keep my clothes on but I would leave soaking wet. I already felt uncomfortable, and now there was no way I was staying after all this pressure to take off my clothes. So I put my coat back in to leave. She assured me I would still be charged the $100 if I chose to leave. I suggested that maybe a heads up on the website would be nice, so people might know that they were expected to undress. (There is a very small space on the website that says most body treatments are enjoyed without clothing, but silly me assumed that was for a massage and not an express facial). She proceeded to tell me that people assume and just know that is how a facial works. Again, I've never had a facial where disrobing was even an option. She told me she's been doing this for 26 years and anywhere she's ever train and visited, that's the way it's always been done. I just felt extremely uncomfortable, feeling such pressure to take off my clothes. I went to leave, and the door was locked. She told me I had to wait for the receptionist to come back so I could leave. This puzzled me, since I could just turn the knob and unlock the door myself, which is what I did. It was just a very bizarre l, uncomfortable experience.

We absolutely love this spa. Clean, fantastic staff, great professionals, great office staff with…read moreappointments, total care from this SPA. We have participated in pedicures, facials, all types of massages, Korean scrubs, amenities, such as cold plunge, salt room, and sauna. The new patio shows the quality and care this owner has for the entire spa. So, glad we found this. MJ AND GARY

Sharing another review of Sacred Hour, now its' new location in Lakewood. The spa moved to a a new…read morelocation in April. The historical building is a chateau-like structure in the heart of Lakewood. It shares a parking lot with St James Corporate Center. If you've been to the old location, you'll recognize similar interior design but be impressed with the new space. The new space is absolutely gorgeous and has incredible amenities. The first floor features a lobby, waiting area with velvet couches in neutral colors, and nail room. There's also a bar and exterior area currently with igloos! My favorite part about the first floor are privacy curtains where you can lounge in your own world between services or while waiting. The basement has Himalayan salt room, Finnish sauna, cold plunge room, and Korean scrub space. The Finnish sauna is my favorite amenity - spacious, clean, and perfectly hot. The space now offers memberships where you can visit the amenities. You can also add-on amenities use. If you're not getting any services, you can purchase a day pass for $95. Your day pass grants you access to sauna, cold plunge, salt room access, access to the lobby, patio, and bar. The space is really refined and feels like a vacay, worth every penny. The new spa location offers same services we all love - massages, facials, nail services, waxing and tinting, Korean scrub, and more. Service truly feels better than it ever did before. You get exceptional and personalized care. All professionals are amazing. I especially love getting pedicures from Heather, she's so friendly and an amazing professional! I highly recommend visiting this new location. I love Sacred Hour and can't wait to visit again. I'm thinking that I'll book Korean scrub next! I loved this service in the old space, and probably will love it in the new one!

Went in for the first time today for a deep tissue massage with Rachel and had an overall excellent…read moreexperience! I tend to have issues along my entire posterior chain as the result of desk work and stress, and usually ask masseuses to focus on my upper and mid back. Because this was my first time in, I went with a full body massage. While there is a generic flow to most massages, several aspects of Rachel's stood out. Some massages I've had felt like various phases were dragging on. With Rachel, the order of operations felt sensible, timing felt appropriate for each muscle group, and the transitions between groups were smooth. The next facet of the session that stood out was attention to detail. Every group was warmed up prior to receiving a good combination of stretching and pressure. From feet to hands , it felt like all parts of the muscular groups were given care. Finally, and most importantly, Rachel made it abundantly clear that she is open to communication and feedback throughout every step of the session. Some places want you to sit quietly, and this doesn't always work for me. It takes time for someone to get to know you and your needs, which aren't fixed in time. Without communication, it's unlikely you get the most of the experience. All of this being said, I plan to visit again!

Rachel was exceptional!! She gave me a thorough and terrific full body massage experience. I even…read morejoked with her that she must have went over the allotted time! She really took her time to work out the kinks and she was prompt and professional. Probably one of the best massages I've ever received. Looking forward to the next one!!

This was my first time visiting holistic. The environment is very comfortable and soothing. Mica…read morewas my therapist and provided an amazing experience for me. Did a 60 minute massage and 30 minutes reflexology. Her technique is very relaxing.

Amazing massages, I'm always impressed here and the location is convenient to me, right by Barrio.read more

Have been going to David for over 15 years ! He is professional and excellent with his body work…read more ! I have increased my overall body flexibility and reduced my stress levels by going every 2 weeks ! Try a season with David. You be so glad you did!

WOW! and OMG! Dave is ahhhh-mazing! I cannot begin to…read moreexpress how tightly wound I am on a regular basis. Dave's name was given to me by a friend and I can't thank her enough for passing on the information. He is professional, and nice. He asks pertinent questions about the type of body work you're looking for, and by golly, he listens! I've had plenty of massages in my life & Dave is by far one of the absolute best. I cannot say I've had anything even close to his type of massage / therapy in Cleveland. Dave is a bargain for your buck too! You won't find a better deal for a massage anywhere in this city (unless you have a friend who does massage). Heartwind is not a fancy-schmancy spa by any stretch. It's kind of a weird, tucked away old office, but once he starts to work, you don't notice & the world goes away. Don't let the space deter you... Run, don't walk and get an appointment w/ Dave. Seriously, you'll thank me.

I've used Cleveland mobile massage for about 3 years now and they are amazing they do amazing work…read morethey are very professional and it's very very nice to not have to even leave the house ​​​​​​​​​

This is the best massage ever received! It is convenient as they come to you and always top notch…read morecare. They truly care and love what they do! Give them a try. You will not regret it! Call them today and reward yourself