We drive 45 minutes so that we can work with the service department @ Valenti Subaru. Craig and…read morehis team have a sincere commitment to help every customer with topnotch professionalism. I've had relationships with 3 dealers over a course of 40 years. Valenti tops the list of great Subaru dealers. Customer service is a priority. You can trust the Valenti crew - sales to service. One less thing to worry about...

This is our second purchase from Valenti in less than 6 months. My wife and I both needed a car…read moreand specifically drove past other Subaru dealerships that are closer to our home after reading positive reviews about Valenti. And, let me tell you, we couldn't be happier with our decision. 1. Car buying doesn't have to be painful. We both used the same Sales Expert, Carlos Pineda. Carlos is knowledgeable, friendly, genuinely cares about his customers and is looking to create lasting business relationships - he's not just looking to "get the sale". He was responsive and thorough at every interaction. I cannot recommend him highly enough. 2. Car buying doesn't have to take all day. When the Business Manager knows what he's doing and isn't looking to sell you something you don't need or leave you waiting to make you "sweat it out", it can be incredibly painless. Bo Cranick had everything ready to go, was well prepared and is an expert at what he does. Again, thorough, kind and genuinely cares about his customers and the business. 3. We've got free oil changes as part of our purchase and I will gladly drive to Valenti to do it. We were introduced to the Service Team and felt like valued customers. I can only assume that this means that the dealership is run properly from the top down. You can tell when you're dealing with a business that has a good culture and while good culture and car dealerships aren't often thought of in the same sentence, Valenti is proof that it's possible.

I would not recommend bringing your vehicle here. Took 4 weeks to do a inspection sticker no one…read morepicks up the phone no one lets you know what's going on feels like there inspections are the least of there worries good place to go if you want your registration to get suspended

After 4+ yrs and over $10,000+ paid in service repairs to Dunn's Corner, we had to face reality…read more As, they started making apts, they never kept-- along with repeated empty promises on completion of repairs and deliver pick up dates. What only resulted in their Keeping our vehicles there on their lot for two months, in one incident. if not 2-3 wks. at least on all other apts. While, taking in others and walk-ins, regardless of apt-commitment to us? They would and did leave the car untouched in their lot without notice and what became further frustrating by our having to check on. This last time cost us 3 prior scheduled apt. Made by Kevin. Furthermore, if we did not question or show up- they would not/ did not call. We finally nailed them down on #4 apt., dropped off of vehicle on a Monday morning..(to start what had been long discussed of transmission replacement). The expense of what was quoted at app $3,500 and to be picked up on Thursday, as Ron and Kevin promised. Yet, Thursday came and went without our hearing from Kevin. So, we had to stop in and were told "wrong parts had been ordered"!? Kevin then said, "Monday the vehicle would be done." Monday no one called --so we stopped in again. Now, we were told "vehicle would be ready on Tuesday". But, the cricket noises started again and so did the empty promises. It continued into Wednesday and Thurs. we stopped in before closing. Friday, finally got vehicle back., after all delay and back and forth during and prior months. At this point, the car we had running was 20+ yrs old. But, now also needed to return for repairs. When, we looked at the bill?...! ..we were astonished to find it was not what was quoted by Ron and/Kevin. But, was additional $2,000+ over original quote. It was an astonishing total of $ 5,500+! In light of all their neglected to scheduled apts., They had no consideration for 2days of our loss wages, and $2,000 over we had not expected! Not to forget. Their empty promises and their wrongful ordering of parts?... We, realized they demanded apt. but did not honor any of their obligations to customers. We were glad to take the vehicle and run-feeling some relief. However, Immediately after picking up the car, it started to buck while driving (entering gears and making rattling noises) and the steering wheel was now rubbing against something too (inside the console) causing a rubbery swishing noise at every turn of steering wheel. All Ron denied, once we toke it back, to be driven by him and look into. He told us to, "just drive it for a while and it would go away." But it only got worse and with all losses adding up to $7,000. We had to avoid long drives and use of vehicle until we could take it in-- to other mechanic. Today, we did just that and were provided a long laundry list of failure test readings. That are a result of Ron's transmission installation. We were hope to be wrong. But, were not surprised (gut feels are always right). We were very disappointed because of all loss earnings, expenses we paid to Dunn's Corner and their total betrayal (Kevin and Ron), Ron installed a faulty transmission system along with leaving all kind of other electrical transmission modules faulty (missing?) and sensors in dis-repaired from past neglect. All added expense. We are beyond vivid and demand our money back, from Dunn's Corners. So, we can make needed repairs, remove Ron's failed transmission and fix all that was left undone at charge. If I do not hear from them with 10 days. I will have to hire a lawyer and sue them. $5,500+ is a lot of money to Intrust onto someone, that's promises to fix a vehicles and ultimately, does not. We are not wealthy. This days cars are a total money pit ( no matter age and/or mileage). More so, when you can not find honest mechanics you can trust! Beware, of how they treat loyal customers, after paying over 10,000+ to them in repairs in last 4 yrs. Do not be a sap, like we were and trust their word, because, it obviously means nothing to Ron and Kevin.

Fully automated car wash. Its like a drive thru window. You order what treatment you want, stick…read moreyour cash in and drive thru. If you order the under the chassis wash then don't drive thru the first part too fast or you'll just continue to the next part of the wash... and you've just wasted like $3. All in all its fun and it does its job and you're in and out in like 8 minutes.

It's really nothing fancy. For $12 you get the "Supreme" wash & it's A-ok…read more The vacuums are coin-op so remember to bring quarters. They only have one lane so if it's a nice day you can expect a line.

Friendly customer service reps and very little time on hold when you call. Can't beat that.read more

I've had to contact them a few times when I first moved in and when I had my service upgraded…read more Every time I called I was immediately connected to someone who was polite and efficient. Coming from a town that only offered eversource, I am very appreciative to have Groton utilities.

I recently purchased a 2025 TUNDRA from Valenti Toyota, and the experience was outstanding from…read morestart to finish. Rocky Sposato & Kathy Urso were absolutely amazing to work with- professional, friendly, and genuinely committed to make the process easy and enjoyable. While I did receive a fantastic deal on the truck, what truly set Valenti apart was the exceptional service and personal attention that I received. there were no sales games or pressure tactics- just honest stright-foward communication that made the entire buying process comfortable and stress free . I highly recommend Valenti Toyota to anyone looking for a dealership that values its customers and delivers top-notch service. thanks again to Rocky and Kathy for making this such a great experience!

Wished I never bought the warranty for my 2016 Tacoma and 2018 Rav-4 from this valenti!!!…read moreOn two occasions they refused to honor their warranty and give me excuse after excuse rather than make responsible professional effort to honor and repair their vehicles under warranty in a REASONABLE TIME or MANNER!!!! I will NEVER But ever buy from them again.

We've purchased several cars from Kingstown Auto over the years, and our experiences with Sina and…read morethe sales team have always been excellent. They've been honest, straightforward, and genuinely helpful every time we've worked with them. I want to make that clear up front, because this review is not about sales -- it's about the service department, which is a completely different story. Before driving from Rhode Island to Florida, we were told by David in service that our oil change and inspection were completed and that the vehicle was good to go. After arriving in Florida, we learned the oil change was never done, which the shop later admitted and refunded. The oil filter wasn't even screwed on correctly, and there were visible oil drops under the vehicle -- issues that would have been obvious if any inspection had actually been performed. Because we relied on what we were told, we drove more than 1,300 miles with little to no oil. The engine now has major internal damage, including a broken camshaft, and the vehicle is not safe to drive back to Rhode Island. We now have to pay to transport it or repair it out of state. It's extremely disappointing to have trusted the service department with something so basic and essential, only to end up with thousands of dollars in damage and a completely avoidable situation. I would absolutely recommend the sales team, especially Sina, but I strongly caution anyone considering using the service department at Kingstown Auto.

Kingston Auto helped me find a safe, reliable car for my teenage son (new driver). The car was…read moreput through a thorough inspection so we could be sure it was safe for him. The price of the vehicle was also very reasonable. I would 100% shop there for my next used car. Prep of the vehicle prior to pickup was the best Ive ever experienced in a used car. Thank you!

Westerly auto body replaced my drivers side door and did an excellent job and I was able to get my…read morecar back in a few days. They do excellent work and are very easy to work with

Does Not Help Out Veterans. Went There Several Years Ago For A Estimate. They Told Me They Were…read moreNot Interested.

Quality no one should mind waiting an extra couple minutes for! Honest & efficient are rare to…read morefind, I recommend this place to ANYONE! This business cares about the neighborhood they serve and beyond. I want, legitimately, to see this business continue to succeed!

I requested the interior and exterior clean. The clean itself was average. I spotted some lack of…read moreattention to detail. The cost was average. However, I had a reflector shield that the employees either forgot to return to my car or had stolen.