My spouse is military so we moved across the country to FL. We were told we would have our keys and…read morethe house would be ready by the time we arrived. We talked with Charlotte at Back Stage, who seemed super helpful prior to us moving down. We were severely disappointed once we got to Florida and were told we couldn't move into the house, even after multiple conversations confirming that we could on a specific date we had coordinated with Charlotte a month prior to moving down there. We were told by another worker that the day we arrived was Charlotte's birthday, and that she had taken the day off, so we couldn't be helped. We waited nearly a week before we could move in and had to find other accommodations for a place to stay all while most of our belongings and clothes were stored away in a U-Haul. (Remind you, we moved there right before Florida got SNOW, so all of our heavy coats were stored away). Once we were finally able to move in, the house was incredibly dirty. Which is so ironic because of the amount of time they made us wait to move in, we were told that they were "finishing up the house". We had to deep clean it ourselves before moving a single thing into this home, that's how bad it was. It stunk like dirty animals and cigarettes. The master bath toilet had old feces in it and was insanely dirty and missing parts. The seal around the base of the toilet was completely broken and anytime you flushed, it leaked water. There was mold all over the ceiling in the master bathroom as well as in between the window panes on nearly every single window in the home. There were tons of hooks, screws, and nails left by the previous renters, and holes left all over the walls/doors in every single room throughout the house. The floors were sticky and filthy. One of the outlets had yellow wax covering it from some sort of plug in candle. The walls that were "touched up" were painted with the wrong paint color and was so visibly noticeable. When we moved in, the microwave had NO handle to open it with and where the handle should've been connected, was a giant & sharp screw that stuck out. ALL of this to say, we reported all of these issues on a move in inspection sheet that they had us fill out and return, in hopes they would come fix majority of what we wrote down. Though they did come to fix some things (the base of the toilet, plumbing issues, garbage disposable) and the maintenance guys were ALL so nice, management refused to fix the microwave resulting in many cut hands and finally having to duct tape the top of the screw in order to be able to use the microwave without hurting ourselves when trying to simply open it. We were pretty much told that they cant just replace a handle, that the entire microwave would need to be replaced. We lived there 9 months and this never happened. We also reported the holes in many of the walls, the mismatch paint, the scuffs on most of the doors, the mold in the windows, and SO much more that was never addressed. I have tons of pictures of all of these things that I will post below. Just be aware, we thought Charlotte was so great but ultimately we were so let down when it came to needing anything done. It was almost as if we bothered her and we were constantly being passed off to someone else to speak with. The amount of lack of communication with her was incredibly unprofessional, especially when it came to moving out which resulted in us paying extra for multiple things. They have a texting system which I find great for people who like communicating that way, but we preferred to call/email and anytime we left a voice mail or email, we were told that they never "received a message". Just very frustrating. We left that house WAY better than how we found it and they still found something to take out of some of our deposit. I know not every rent home can be perfect but this was unneccatbale. What is sad is that this home is really nice, just poorly taken care of. Also looks nothing like it did on Zillow.

I was very disappointed with Back Stage Realty Property Management. I thought by having a…read moremanagement company take care of the property would be a lot easier for my family, but actually it has been more heartaches for us. The tenants left the house with multiple damages which was never addressed with the tenants. Now, my family is having to deal with the mess and clean up. On several different occasions, my family was called to help with appliances or a/c unit issues and my family took care of them as soon as they were notified. When my family reached out to Back Stage about situations, it was if my family wasn't important along with the family home. I would not recommend anyone to use them for property management or to purchase a home.

Judy has been an amazing realtor! She is patient, knowledgeable, friendly, and helpful. Before we…read morereached the area, she showed our friends a house we were interested in. She kept in contact leading up to our arrival, and set up an appointment to show us houses as soon as we were ready. We had no idea what we really were looking for, so she asked insightful questions that helped us narrow down our list, and we are more than thrilled with the ones we considered. Once we made an offer, she kept us in the loop. Using her knowledge to guided us through all of the paperwork and inspections.

From the owner: : 🏡 Coastal…read moreVillages Real Estate - Judy Griffin Looking to buy or sell along Florida’s stunning Emerald Coast? Coastal Villages Real Estate is your trusted local partner for homes in Niceville, Freeport, Destin, and beyond. Whether you're a first-time buyer, relocating to paradise, or upgrading to your dream home, our experienced team delivers expert guidance, personal attention, and results you can count on. ✨ Locally owned and rooted in the community ✨ Top-tier marketing for sellers, from staging to social media ✨ Relocation experts for military, retirees, and remote workers ✨ Custom home searches tailored to your lifestyle From waterfront estates to family-friendly neighborhoods, we know the Gulf Coast market like no one else. Let’s find the perfect place for you to love where you live. 📍 Based in Niceville | Serving the entire Emerald Coast 📞 Call today to speak with a local expert!

We are a military family that owned a home in Crestview, FL. We reached out to Assurance Realty for…read moreProperty Management shortly after we moved. I can't even begin to put into words how absolutely phenomenal they were! We worked with Kim specifically as our property manager and she was so great. We really liked how their process was set up. If there were any concerns with the property, Kim told us immediately. We ended up moving overseas for 3.5 years and during that time frame, we switched tenants. I can't imagine dealing with all of that while being overseas. We experienced minor tornado damage to the property and Kim was on top of it. She was always open and honest. She kept things fair for both us as the owners, as well as our tenants. We fully trusted Kim and never once had to worry about anything. It was such a huge load off to know we had that! She really was such a blessing. We decided to sell the property in 2021 and got teamed up with Donna. Donna was just as incredible as Kim from the very beginning to the very end. She made the entire selling process super easy. She was open and honest about our options and walked us through every step and answered every question we had. We live out of state and knowing we had someone we could trust to take care of selling the property was a relief. From our end, the selling process was easy. We know that's because Donna is such a phenomenal agent and took care of the heavy load of things on her end. In the eight years that we worked with Assurance Realty, whether on the Property Management side or the Real Estate side, we knew we could trust them completely. Honesty, integrity, and professionalism are important. Assurance Realty of NWFL, LLC goes above and beyond for their clients. I simply cannot say enough good things about them.

I can't speak highly enough of Merinda Vause. After working with 4 less than caring and engaged,…read morequick sale mentality real estate agents, I was fortunate in finding Merinda . Merinda is a true professional, very personable , easy to work, dedicated to her client, kind , knowledgeable and genuinely cares about her clients and their needs. I not only found a top notch realtor I gained a lifelong friend . I highly recommend Merinda!:)

Sean and Alice both dedicated significant time and effort just to win my business…read more At first I was hesitant to identify the property I was interested in buying until we had an agreement signed. Despite being an unnecessary and extra request, they were totally understanding and drafted a written arrangement that put me at ease. Once I identified the property, an offer was ready within hours. When I asked for modifications, the turnaround was same-day. They were also very friendly and pleasant to speak with. Alice provided timely and useful info on the uniqueness of this property, being a condo and typical investment property, whereas I was planning to treat it as a primary. They also had a local lender to recommend. Ultimately, the seller wanted more money than I was willing to pay, and I had some issues with financing, so I walked from the deal. The end result is that even though they didn't make a penny from me, they still gave me excellent service and attention. If I find another place I want in the Panama City or Destin area there is no chance I will consider anyone besides The Real Experts. Thanks for your help Alice and Sean!

Alice and Sean are great realtors. They get us a condo that we loved in a very competitive market…read more(competing to other 30 offers). Excellent realtor and always "on-the-ball". They will response timely and have your interest at heart. Thank you Alice/Sean !

We wanted to rent one of their rental properties. We are retired. We gave them our SS#, bank…read morestatements, 3 Years previous rental info. They would not rent to us. We have never had a problem before. BEWARE IF YOU ARE RETIRED!

I used Sound Choice 8 years ago as they were recomended by Dave Ramsey Solutions. Andrew provided…read moregreat service. He was knowledgable and went the extra mile. I would highly recommend! Thank you, Kris