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    Hammock Bay realty

    5.0 (2 reviews)
    Open 10:00 am - 5:00 pm

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    Infinity Hammock Bay

    Infinity Hammock Bay

    (8 reviews)

    We have recently moved into a 2bd apartment. All of the staff have been so friendly and helpful…read morewith the moving process especially Chloe!! The community is beautiful and well maintained and we love our new place we get to call home!

    I will NOT recommend Infinity at Hammock Bay based on my move-out experience…read more After living in the apartment for one year and leaving the unit clean and in good condition, I received a $649 charge to repair and replace a refrigerator door due to what appeared to be a minor cosmetic mark. The amount was shocking and, in my opinion, completely disproportionate to the issue. What makes this even more frustrating is that we proactively requested a move-out inspection on several occasions because we wanted to identify and address any concerns before vacating the unit. Each time, we were told that nothing major should be a concern. Based on those conversations, we believed there were no significant issues that would result in substantial move-out charges. When we later received the several charges, we asked whether the mark could be buffed out or otherwise repaired without replacing the door. That option was immediately dismissed, and we were told that repairing and replacing the door was the chosen course of action. As tenants, we had no input in that decision, yet we were expected to bear the full cost. What made the situation even more disappointing was the interaction with Tina, the property manager. During our conversation, she was dismissive, rude, and unprofessional when we attempted to discuss reasonable alternatives and better understand the charge. Rather than working toward a fair resolution, our concerns were brushed aside. She even emphasized that the apartment unit will not have been able to be rented out with the fridge's cosmetic issue. The charge also does not align with our own move-out video evidence documenting the condition of the apartment when we vacated. Prior to moving out, we requested a move-out inspection on several occasions because we wanted to address any potential issues before turning over the unit. We were repeatedly told that nothing major should be a concern. I strongly encourage future residents to thoroughly document their unit with photos and videos, request written confirmation of any move-out guidance provided by management, and keep records of all communications. My experience left me with serious concerns about the fairness, transparency, and consistency of the move-out charge process.

    Primrose at Santa Rosa Beach

    Primrose at Santa Rosa Beach

    (8 reviews)

    Very unprofessional, misleading, and unfair. My husband was called to serve in the Israeli Army…read moreReserves, which forced me to break my lease. From the very beginning, I clearly communicated my situation to the property manager, Brittany, by email. She instructed me to provide a letter from the Army, saying the company would review it and potentially relieve me from termination penalties. I submitted the letter, only to be told it was insufficient. Brittany then referred me to Melissa, who told me over the phone exactly what additional information was needed. I went through the expense and hassle of translating, notarizing, and revising the letter exactly as instructed. After waiting days, I was abruptly informed my documentation would not be accepted simply because my husband serves in the Israeli Army rather than the U.S. Army--a fact they knew from the very beginning. Instead of being upfront, they misled me into wasting time and money, making me believe compliance would resolve the matter. To make things worse, Melissa ignored my emails and calls entirely. I had to send multiple follow-ups just to get a partial response from Jamie, while Brittany also stopped replying. This is the type of customer service they provide--unprofessional, unresponsive, and dishonest. I was transparent from the start, but Primrose and Olympus Property were not. Their lack of accountability has caused me unnecessary frustration and hardship. I would never recommend doing business with them.

    Getting a little ghetto here. The hallways in the buildings need proper cleaning and the wooden…read morefloors and elevators. Never seen cleaning crew anywhere they probably need a few to roam the property. Have friend in another building and saw much the same. Update: seems like i got a bot response below from management. Not 'concerns' but hard evidence of filth.

    Hammock Bay realty - realestatesvcs - Updated July 2026

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