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    8 years ago

    I often use GIO Couriers. Very Professional and great service .They take job with responsibilities and they satisfied me.Thanks to all.

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    Ask the Community - Gio Express

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    Verify this business for free

    People searched for Couriers & Delivery Services 130 times last month within 15 miles of this business.

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    Globegistics - Globegistics provides processing and shipping of parcels, business mail and publications to over 200 countries around the world.

    Globegistics

    (8 reviews)

    Great salespeople but Angela C in their accounting dept has a major attitude problem and talks down…read moreto customers. I was appalled by her attitude and how a company like this can treat their customers. Response to message: I am not angry at all. I'm simply sharing my experience as a customer with all Yelpers. Your response in itself speaks volumes about your company. Also, you may wish to get your facts corrected, as I requested cancelation of my account due to your poor customer service and not the other way around. For you to think that you "released us" is a laugh. There are dozens of freight forwarders like you around and they will happily have our business.

    Services are changed or discontinued and they don't communicate it to their customers. The latest…read moreis DDU service, which I've used for years. Then a few months ago, I received a bill for duties. I showed Globegistics via a screenshot that we shipped it DDU and was credited. No mention of the service being discontinued. Then two days ago, I get another duties bill for a DDU package and questioned it, and was then credited. Then I get a condescending email from the sales rep telling me that they've graciously credited me for the duties, but that non-USPS DDU doesn't exist anymore. This was literally the first time this information was communicated to me.. AND the service is still available in Shipstation for their company. If you contact customer service, they will do what you can do - which is look up tracking and parrot back what it says. If you have a problem with a package, you're on your own. I had an issue where a package showed in a UK post office and my customer walked several miles to that post office to pick it up, but the package could not be found. I contacted Globegistics customer service and they just told me tracking says it's there. They wouldn't contact the post office directly or do anything to help me or my customer. I expressed my displeasure in an email (sternly worded, but not profane) and ended up a couple weeks later with my time wasted on a phone call with an upper level manager who after 20 minutes of pointlessness tells me that I can't "yell" at their employees. I could only laugh. I had never talked to any of them on the phone. I asked if he understood he was talking about an email - he did not. I told him to review the emails and then get back to me once he actually knows what is going on. I have never heard back from him. This *could* be a great company and a great service - but with poor communication and unmotivated customer service employees, it's only tolerable.

    Gio Express - couriers - Updated June 2026

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