Great booking and communication experience - I have called to book a move with Tri-State and…read moreeveryone has been ever so helpful, understanding and put my mind at ease with the upcoming move. All The ladies I spoke with Elaine, Yolanda, Mia and the gentleman have been so reassuring and explained everything. The movers are coming this weekend.

Everything was a disaster from day one. I was moving from a whole home to a condo. Too much stuff…read more Even after junking so much of it. The men work hard. But my furniture was regarded as junk. Mattresses are all black and ripped underneath. And they were in perfect condition before the move. My total bill was 10k! I was totally disgusted in myself for all I packed. Everything was piled into one room in the condo! Not where I had written them. Right smack in the middle of the living and dining room. The manager kept calling wanting to know where and what these men were doing. My wi if was not set up yet to do her, manager bill on Zelle. That was an easy fix because I had it turned on by company but just had not gotten to set it up. So she was waiting to see payment on her end. I had things in their truck furniture that was too large to fit through door way. and was charged $99.00 a day! So $990.00 because they could not fit them in, the pieces were too big. So some were left in the truck for 10 days until I could clear the wall off from boxes that they were going to go right in that very spot. It cost me a chunk of money for using their truck as storage. It was such a mercy-less company! Greedy and cruel! And those big trucks just sit there on the lots dozens of them! Charged big money if you used their boxes. I was totally at their mercy and no way out! I still had things in their truck! It was the most stressful and expensive move, and I was only 5 towns away! I totally wised up the last pick up at my storage unit. Took my 2 pieces of furniture and 2 boxes and I grabbed my sewing machine. I left other things behind. If I get a chance I will empty the room out. That is only $100 a MONTH! But Tristate charging me $99.00 a day was ridiculous for 3 pieces of furniture in there! I wasn't holding a truck up, they have a whole fleet of them! The trucks are filthy inside. The whole thing was very very stressful! The manager also wanted a review. Well here it is. She didn't want them to leave without a review! Save your money people. Make sure you pack your own. I had to hurry on my end and only had one person helping me pack 2 times a week. It had to be a quick move. My seller wanted out of her condo. Then her attorney decided she needed a vacation so it upped my date even more. If there was anything that happened it happened and kept snow balling! No family help, they offered but didn't really want to do it. Never said we will be here such a such a day. Just offered and that was it. The whole thing was awful!

If I could give a 0 I would. My mother that lives in Niagara falls New York has been planning to…read moremove back to Puerto Rico since April 2025. When the date came August 30, they were no where to be found or to be contacted. They postponed for a Sunday pick up, then for Thursday. My mother of 73 yrs of age caring for my brother with health problems are now left with a house full of furniture and lease extension. Loosing money on hotel reservation's ,having to change plane tickets and trying to find a reliable moving company. 5 months of planning and thanks to the unreliable moving company that is La rosa del monte, all of the planning had to be rearranged in a day or two. Shame on you LaRosa del monte, my mom believed in your name and company and you promised a service but wouldn't show up for it. Read more at: https://moveadvisor.com/write-a-review/step-1

Everything, From lack of communication,…read more To Service, delivery, and customer care . I DO NOT RECOMMEND THIS COMPANY !!!!!!!!! AT ALL.....

The iMove team was great to work with -- transparent pricing and the team that showed up to help my…read moreparents pack their pod for their move from NY to FL were lovely to work with and very efficient. Would highly recommend.

Imove NYC is amazing ! Excellent service and moving staff very efficiency . They eased my worries…read moremoving from North Salem to Duchess County. Good job done! ~ Ma

In 2019, I worked with Mr. Aron Freshtman for an apartment move, and his team made the process…read moreincredibly easy. Aron is super communicative and transparent--no hidden fees or surprises. Now in 2026, I sought him out again and was happy to see his firm has grown significantly since my first experience six years ago. The pandemic years really did warp time! Even after all this time, Aron was quick to respond and connected me with Jacob. Jacob has been fast, communicative, and accommodating. I'm happy to report the firm remains just as committed to a superior moving experience. Jacob walked me through every scenario and potential challenge for our upcoming move and provided an excellent price. Moving in NYC is rarely stress-free, even with meticulous planning, but I'm feeling confident. The move is coming up soon--I will update this review then, but fingers crossed for another smooth experience! Update from move day (UES to UES) : we had to reschedule our original move date due to unforeseen circumstances. I reached out to Up and Go on the morning of the move and Luka got back to me at 6 AM. I was so relieved he gave me a new date and time (and charged me a reasonable reschedule fee) and the crew showed up on the new date and time and were exceptional. Shout out to sr. Bojan, Jr. Bojan and Lala. Really the speediest moving team. All in all I am so happy with our moving experience, they really are Up and Go!

Fantastic. Moving sucks but these guys made it easier. Luke took all my info and gave me a very…read morereasonable quote. When the movers showed up they were punctual and very efficient. They took care with every item, even my glass towers were carefully wrapped and transported. Then they reassembled everything to my specifications. What a wonderful company. Highly recommend & very professional!!!!

The Damaged my car and drove away and when I sent the video of it happing to them, they responded…read morewith some BS then ghosted me. There not accountable for their mistakes. Avoid doing business with these people.

If I could leave 0 stars, I would. This experience was nothing short of a nightmare. I had my date…read moreand time, I confirmed via email with Konstantin multiple times that my time frame was 8-9am, first thing in the morning. When moving from a building to a building the time is important because you need to schedule elevator time etc. The night before my move was when the misery began. At 7:30pm I get an email from Konstantin telling me the movers will arrive between 11-1pm. Expecting rain and now realizing I was not the first stop, I knew this was going to be a huge issue. We booked the morning time slot at the new building and had our whole day planned around being moved in by noon. I emailed Konstantin back and called right away. It says office hours are until 8pm but at 745pm no one was picking up. He never called me and 2 says later still hasn't after repeated requests. He emailed me back at 10pm saying he tried to rearrange the route but couldn't. Not asking me to change or of it would work or thinking about the impact on my move. I also forwarded him multiple emails as late as the day before (Monday) where he confirmed that the crew would be there first thing. NO SUCH LUCK. After asking Konstantin to call me again the morning of our move, I got emailed with lied about the crew being on their way at 9am which was not true and being told the driver would call at 10am and we didn't talk to him until 12:30 after hours of waiting and demanding a call. Our moving day was awful they showed up at 1:15pm. They moved us in and during loading, they dropped a laundry basket, which broke a mug and a scale. All 3 men denied it when asked. They made me wrote something positive on the receipt. In hindsight I realize doing this was not smart but they offered a small discount, after I bothered them about how unhappy in was, and they made it seem like in order to get it, I had to write something positive. When the cable guy arrived at 6pm, he tried to hook up my 50inch LED TV and what do you know, it was BROKEN. HUGE crack in the bottom and wouldn't turn on. The screen is black and it 100% done. I almost feel this was intentional due to the timing hostility. A crack that size doesn't happen without the person causing it knowing. They have been deceitful the up to and during the move. I have reached out to Konstantin right away. I am hoping he does the right thing and offers the customer service he should. I have asked to hear from him by 12pm. To be continued.

I recently moved to New York and bought a bed at IKEA and had a few options: get a Zipcar and pick…read moreup the items myself, have IKEA deliver it and wait the 2 weeks it usually takes, or have another delivery service do it for me. I Googled "IKEA delivery" and this place popped up. Two words: buyer beware. I followed their directions, emailed them a PDF of my shopping list and they promptly called to set up a time, which was the next day. They emailed me the quote, which included the cost of my items, a $90 delivery charge and a $50 shopping charge (for going in the store, getting the items and buying them). It seemed easy enough and very convenient considering my schedule is nuts and I'm über busy. I left the office early, got the cash for the goods and met them at my apartment. So far, so good - right? Wrong. As I was carrying the items into my building with the assistance of my kind doorman, the delivery guys were calculating the final bill. When all was said and done, the shopping charge was $70 and the final bill was nearly $300 more than what it should have been. Why? Apparently the extra $20 they charged me for shopping was to pick out all the wrong items. After a few minutes of a confused driver telling me he didn't know what to do, I grabbed the cash and sent them on their way with the stuff I didn't order. A complete waste of time. Here's a tip for this delivery service: If the items aren't available at IKEA, you might want to contact your customers first instead of showing up at their door with the wrong and more expensive items. Guess what I'll be doing this weekend with a Zipcar?

Dirty business practices. Avoid at all costs…read more My apartment move-in was an unnecessary nightmare thanks to these guys. Poor show of operations / professionalism: I needed IKEA furniture delivered and assembled for the new apartment. My choice company was booked up that day so I went with Cargo Taxi instead. Didn't think it would make a big difference, plus the owner George sounded competent about my sent shopping list / pricing. On move-in date, one of his guys calls me a couple hours before ETA and says he will be late and inquires whether I really need assemble. I reconfirmed but something felt fishy when he asked 'are you sure?" (of course I am.) When he arrives, turns out the load of goods was incomplete: some of our shopping list items were out of stock but we were never notified nor offered alternative solutions. Sadly the missing pieces were the most important ones (if we knew they wouldn't have arrived, we might have never even got the service). Most of these delivery services would concurrently check availability among all 3 IKEA stores and make sure the entire list was checked. These guys just suck. By some wild chance, my drawer (the one real piece that actually needed assembly) had a missing part (which I was told happens occasionally with IKEA furniture). The guy said he would go to IKEA tomorrow to get it for me at no charge (i repeat, FREE); they go in and out of that place everyday anyway so I didn't imagine it being a big matter. Other than when the guy came, we weren't able to reach George. It was even more disappointing that he never called back by the end of the day / the next day to at least apologize for his terrible service. The day after, I called him on another line and he picked up (surprise). He casually conversed with me as if he was not at fault (or that nothing ever happened), even suggesting " do you want to take it to court?". He told me he had "three other customers on the line" and I should be happy he had time for me. To make matters worse, when I texted the guy yesterday and thanked him in advance (telling him I will tip him for bringing back the missing furniture), he asks me "how much?". Mind you, he said FREE yesterday. I said $20 to be nice but he in turn commanded $40, telling me how he is going out of his way (when he goes to Brooklyn IKEA and Manhattan all the time) to do this for me. Don't believe me? I'll even show you the text. ...I have nothing else to say.

Great bunch of guys that worked my truck. These guys never stopped. Office should not have charged…read moreme for the extra 30 mins considering they only went 11 mins over and that was us just cleaning up. Everything was moved with care and love. Can't say enough good things about the crew!

Just finished settling into my new home and have to give a loud shout out to Blue Collar Moving!…read more From my first call to Danielle to the last hug to my four movers, I was blown away by the efficiency, professionalism, energy and friendliness of everyone. Danielle made me laugh every day, often pulling me away from the brink of insanity. Thank you for our many conversations and laughs. The four guys who showed up at my door worked quickly and efficiently; wrapping valuables and furniture for storage. Their good humor during the move was invaluable to me. Although I will NEVER move again (how many times did I say that Danielle), I am spreading the word Blue Collar! You are the best!!!