My first visit to Giordano's was honestly disappointing. The bathrooms were filthy, the service wasn't great, and I left feeling like I wouldn't be coming back. I wasn't expecting anything to come of it, but the next day a manager named Sydney reached out to personally apologize and invited us back to give them another chance. I'm so glad we did. Our second visit was a completely different experience. The service was excellent, everything felt much more organized, and it was clear that Sydney genuinely cares about her customers and making things right. If it hadn't been for her reaching out, I never would have returned. Mistakes happen, but what really matters is how a business responds. Sydney turned a negative experience into a positive one, and because of her, we'll definitely be back. Thank you for showing that customer service still matters! read more

We ordered delivery, the food was hot and great portions! It does take awhile to have it delivers so Make sure you order far enough ahead of time. read more

Giordano's by Jordan Creek Parkway has become our go-to spot when we're craving real-deal deep dish. Every time we visit, we order the same thing because it's just that good: the Meat & More Meat stuffed deep dish pizza, cheese garlic bread, and a couple of their fresh salads to balance things out (kind of). That meat pizza is a beast--in the best way possible. Sausage, pepperoni, salami, and bacon all packed into a thick, cheesy, buttery crust. The cheese pull is no joke, and the sauce on top is tangy and bold. If you've never had Chicago-style stuffed pizza, this is the one to try. Be ready to wait a little (30-45 mins for the deep dish), but it's absolutely worth it. The cheese bread hits every time--gooey, garlicky, and a perfect warm-up while you're waiting on the main event. Salads are crisp and fresh, and the dressings are legit (we usually go with the Caesar or house Italian). Service has always been friendly and on-point, and the location is clean and comfortable with plenty of space for families or groups. Great for a casual night out, and it's a crowd-pleaser even with picky eaters. We've tried other spots around town, but Giordano's just nails it every time. read more

Giordano's - Pizza Near Me - West Des Moines, Iowa

first time having deep dish pizza and i was disappointed. I've heard lots of amazing reviews avoid giordanos and was excited to give it a shot for dinner but it was a let down. We ordered an appetizer sampler since the deep dish took almost 45 minutes to make. The appetizer sampler was pretty good. Now, the pizza came out in like 30 minutes and the diced bellpeppers and onions in the pizza were still crunchy and hard. Pizza wasnt super hot and the crust tasted...just not good. It tasted like a pizza i can buy from the walmart frozen section. I really hope this isnt how all their pizzas taste like read more

Giordano's - Chicago Classic Thin Crust Pizza - Pizza Near Me - West Des Moines, Iowa

IMPORTANT PRO TIP: AMAZING food takes time. Pizzas are Chicago deep dish style. Therefore, they take a loooooonnnnng time to cook. Many Des Moines reviewers may not know this but this pizza spot takes time!!! Every dish will take time but the deep dish pizzas especially. Even the servers will warn you. Ordered calamari as appetizer, spaghetti, 1 deep dish pizza and a kids regular pizza. We waited 50 minutes. Everything tasted very excellent. Piping hot and fresh. We waited long for that pizza but it was worth it. I brought things for my kids to play with but that wait could not hold off my kids. Warning: if you have antsy kids...this is not the place to come. Service was very nice and friendly. To many people they would say it was slow but for the culture of Giordano's it was just right for us. We have had real Chicago style pizza in Chicago so we knew what we were expecting. Restaurant was nice and clean. Bathrooms were very upkept. Lots of room for a packed place. We visited on a Thursday evening. It was not busy. Would love to see more people enjoy this great pizza. read more

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Loved it when I was in Chicago, was craving it again. Added fresh garlic to a custom pizza, didn't realize I was going to get a pizza absolutely covered in it. Pizza is fantastic otherwise. read more

Giordano's - Pizza Near Me - West Des Moines, Iowa

We were very disappointed in our visit. We were excited to eat pizza there. I love it in Chicago. We were seated and waited over 15 minutes and no one waited on us. It was Sunday before Memorial Day. Place was almost empty. We got up and left. No one even brought water or anything. We left and went and ate somewhere else. read more

Ordered a meal deal number nine and they forgot to add 4 cookies and the pizza didn't include all of the ingredients requested. Additionally the pick up time was delayed by 15 minutes. Disappointed read more

Pizza was delicious! Authentic sauces and fresh vegetables! Friendly & helpful staff. We'll be back read more

Good pizza, good atmosphere. Staff is friendly, location is clean. Deep dish is what's worth it here though the regular isn't to shabby.

3.75* (out of 5) Food: 4* Atmosphere: 4* Value: 4* Service: 3* 06/26/2022 We drove by this place numerous times and always wanted to stop, finally getting our chance one evening when we were hungry for pizza. There were several different beers on tap at a separate bar area and ours were served cold. For our meal, we ordered The Special as a thin crust (see picture). The toppings seemed fresh, veggies had a little crunch left to them and the crust was very good. This was one of the better pizzas we've had in the area, so would recommend a stop to try it out for yourself. On our next trip, we will likely try some of the other Italian dishes - which looked very good. If you found this review helpful, please show your appreciation with a Like or a Follow. read more

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I had a craving for Chicago-style pizza. I found this Giordano's restaurant fairly close to the hotel where I was staying. I decided to have lunch here after being a tourist in the morning on my final full day stateside last month. After having lunch here, I'd make the drive back to Bloomington. This eatery looked fairly new from the outside. I had no problem backing into a parking spot. There was plenty of parking in front of the restaurant. I then made my way inside. I was greeted by a nice woman. I got a comfortable booth, and had a good view of the football game between the Vikings and Dolphins on one of many screens. My server was Amanda. She talked a mile a minute. She pointed out that I could get any pizza as an individual-sized deep dish or thin crust pizza. It was like she had read my mind. This size is not listed on the restaurant menu. I went with the special as an individual pizza. I was told that deep dish pizzas take 45 minutes to bake. I was good with it. I wasn't in a hurry. I also got a Diet Pepsi. My drink came out. It was refreshing and yummy. You get refills here. There is free wifi. It allowed me to upload my photos on Yelp, read messages, and keep me content browsing various sites. Watching the Vikings win was also great. Sure enough, my pizza came to me in 45 minutes. It looked good. The special consists of sausage, mushrooms, green peppers, and onions. The crust was sturdy. I could hold my slice safely without dumping the filling on me or onto the table. It was a cheesy slice, but yummy with all the toppings. I was perhaps halfway through eating my pizza when my server came over with a box. I gave her quite the puzzled stare. It was mighty presumptuous of her to assume that I couldn't down an individual pizza with four slices. How about asking me whether I needed a box? I told her politely to take the box back. One word: sheesh! If I had ordered a large pizza for me, I'd be fine with a box. It wasn't the case. I also didn't like the rush while I was halfway eating lunch. I got the bill with the box. Perhaps I should have sent the bill away with the box. I paid with a credit card. I got the paper bill. I signed it and tipped. Before doing a mini road trip northbound, I visited the women's washroom. It was at the back and I had to walk past a table of seventeen people to get there. The washroom was clean. No complaints there. I loved the food and drink. I didn't like the rush, which seemed odd considering that baking deep dish pizzas here can't be rushed. If I were to return to dine in, I hope that I get a different server. Otherwise, I may give takeout or delivery a try. (456) read more

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Stopped for lunch since my oldest son wanted some deep dish. First time and it was ok. Service was nice and food came out quicker than I thought but everything was just "eh." Parmesan fries lacked flavor and pizza and sandwich were just ok. Nothing to remember, very forgettable. The restaurant itself was very clean and larger than I expected. read more

Giordano's - Lunch special. Pepperoni deep dish and fries. Eh. Just ok. - Pizza Near Me - West Des Moines, Iowa

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Definitely good pizza! The service was amazing! The setting could be dress, or casual. read more

Giordano's - Deep dish! - Pizza Near Me - West Des Moines, Iowa

Ok so, the wait for my group, which I understand we are a GROUP was more than an hour for our food. They slacked with offering refills, and did not connect with the customers. read more

My husband and I had dinner here - first time trying it. It was SO GOOD. Atmosphere is great, server was super friendly. My husband got a Deep Dish More Meats and I got the Thin Crust Super Veggie. We each got a small and have ate it as leftovers a few times! Let's talk about the size of the ranch cup - every restaurant needs to have these cups. I am dip my pizza in ranch kinda person and their ranch is probably the best I've ever tasted. They told us right up front deep dish would take 45 minutes and we were totally fine with that - and trust me, it's worth it. We had a beer while we waited and it was all around a wonderful experience. read more

Giordano's - Deep Dish Pizza and Thin Crust Pizza - Pizza Near Me - West Des Moines, Iowa

food and service was pretty good our water was very attentive (Liam). pretty fast for deep dish. BaD- restroom was dirty and smelled like pee. All the plates had dried food on them read more

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waited 15 minutes just for someone to get our drink order we were about to leave. then another 45 for our food to arrive again almost left before the food came. the food was fine nothing great definitely not worth waiting over an hour for. it wasn't busy we got seated right away so idk what the issue was. read more

Our large order was ready quickly and the food was great! Dylan was extremely helpful and friendly.

This was such an awesome place! It had such good pizza, and it was great service! The atmosphere was awesome, and our server, moly, had whatever we needed at the perfect time! This place is original, but it might take a little while for the food but it's so worth it!!! Thank you! read more

This is a solid place. I've eaten here twice and each time the food has been really good. The service could be better, hence the drop of the star. But, all in all, eat here! read more

I'm a little biased, as I frequently go to Chicago and eat their deep dish pizza. The Des Moines location was a little different than Chicago--hard to explain, maybe the pizza didn't seem as deep/packed--but the salad and service were on point. The salad is probably my favorite things here...shhhhh, don't tell anyone. It's like a perfect mix of salad, tomatoes, Parmesan, and a tangy lemon vinaigrette. I even asked if the dressing is available solo but it's not due to no preservatives. I order it anytime I go to Gios. Our server was also great. Warned us about the extended deep dish cooking time, kept drinks refilled, cleared plates quickly and frequently checked on our experience. This is my closest Gios so I'll definitely be back. read more

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My wife has been talking about this pizza place for years. (She had a boss that raved about it) But the closest one to our home is about an hour away. So while we were in Iowa over the weekend, Giordano's was less than a mile from our hotel. We finally decided to try it out. I have to say, this pizza was one of the best I've ever had. Like top 5 of all pizza places regardless of the state. I was amazed how delicious it was. Though it takes 45 minutes for a deep dish, it was absolutely worth the wait. Even the cheese pizza my daughter ordered; she thought; was the best cheese pizza she's ever had. And that is saying a lot for a 12yo who has only had cheese pizza. She never finishes a small pizza, but she did this time. The restaurant building itself looked to be very new. The seating capacity was huge and there were floor to ceiling windows around two sides of the dining area. (I really should have taken a picture). It was a beautiful dining area. I guess we will make the hour journey from our home now on occasion. I am curious if the Minnesota location is just as excellent. read more

Giordano's - Medium Deep Dish, Pepperoni, Sausage, Mushroom, Green Pepper and Onion. - Pizza Near Me - West Des Moines, Iowa

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Hello extremely disappointed today. It was Father's Day, to start with we waited 2 and a half hours before being told our order was "lost" and it would be another 30 minutes before our food was done they served our meal to another customer I feel disappointed I have always loved Giordano's until today. read more

This place is great I have been here a few times. The first time I had a Deep Dish Chicago pizza and it was amazing! Flavorful and filling. The the second time around I had the thin crust pizza and it was just as great! Today I had the Chicago beef sandwich and it is so filling that if you wat anything else you have a problem. The sandwich was just great! The bread was crunchy and lightly toasted. The cheese was fully melted and it would stretch after every bite. The meat was very well season and it was not salty or spicy. The peppers were on the side so you don't have to worry about the veggies if you are not a veggie person. The sauce was a great bonus to dip the sandwich into. It added an additional flavor that it is hard to explain. The service is great, friendly and very efficient. My only time that I had to wait a but longer than normal, was my second time as they were changing their shift. The new staff were coming in and replacing the staff. That created a bit of lag on my service but the food was still very well done and the staff was very pleasant. One last thing, they only have 1 dessert item and it is a cookie with ice cream and IT IS TO DIE FOR!! (You might want to share!) the cookie is big enough for 4 people unless you are able to eat it all on your own but you may be hurting the next day. (Not shown pizzas and the cookie dessert) read more

Giordano's - Chicago Beef Sandwich - Pizza Near Me - West Des Moines, Iowa

Service and our server were great, no complaints there. We were there at noon on a Friday, and we were 1 of about 4 other tables there. I was pretty surprised at how empty it was. Then the food came. Mozzarella triangles were definitely frozen and completely flavorless, as was the dipping sauce. The pizza was ok, thin crust, but again, seriously lacking flavor. If you like bland food you will love it here. This was our second time here, we were not impressed the first time we were there about 4 years ago with the deep dish. But still disappointing even trying something different, and understand why it was empty. read more

We had a great experience at this new Giordano's tonight! We arrived around 5:45pm on a Monday. The parking lot was very full so I expected to be told there'd be a long wait. We must have arrived just right as we got the last table in the bar area. Otherwise, it'd have been a 45 min wait. Our waitress, (also the bartender) came over and asked if we'd ever been to a Giordano's. I have, many times, so we knew what we were in for. Since this is a new location, I assumed it'd be a bit longer than normal on baking the pizza. We did have our two kids, ages 5 and 2, with us and were hoping they'd not get too stir crazy. Luckily, they do some great things for the kids! They brought them dough to "play" with, a kids menu with crayons to draw on, and there's a wall of windows to watch the kitchen. The kids were thoroughly entertained! We ordered a starter of cheese curds with a small deep dish Meat and More Meat pizza. The cheese curds were hot and crispy and came with ranch and marinara. The kids liked them too! Our pizza came out in the expected amount of time and it was just as expected. Hot, cheesy, and loaded with meat. All four of us enjoyed it and took a slice home. I did have a free sample of sangria and decided to order a glass. My husband had beer and the kids split a milk (the waitress even brought us an extra cup). Our waitress/bartender did a great job all night and it was nice she also acknowledged and catered to our kids. Another note I always make...both restrooms have changing tables!! Great job, Giordano's! read more

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New York Pizza place was closed across the street so we decided to come here. Long story short, order take out or don't go. #1 prices are so freaking high. like a small pizza is $22?! #2 we waited for over an hour for our food. Drinks took a good 15 mins. appetizers took about 30 mins. My partner dropped his mask on the floor and the server says "aye your mask is on the floor, better pick it up because it's pretty gross down there." like ew why would you say that?! do you not clean your floors? Very unprofessional wait staff. Our server screamed across our section, "what the hell is going on here?! that ain't my responsibility!!!!" to her coworker across the building... leaving the section silent. the two stars are SOLELY for the pizza. read more

After a long day of adventure, we preordered our small pizza. yet, we walked into tables of dirty dishes, a bathroom filled with paper on the floor and SNL re-runs on the TV. Why does this restaurant have TVs in the dinner area where patrons want to enjoy a good salad and a classic pizza. The salad was drenched with dressing beyond measure and the pizza was cold. Whatever they did to heat up the pizza made it fall into muss. And, when you clean up the patio, turn off lights. The staff tried hard but I won't be back. read more

Stopped in after volleyball for a team dinner. The pizza is outstanding deep dish perfection. This is an outstanding pizza sport with killer pies and fabulous service. read more

Great pizza and they have a thin crust too as this is a traditional deep pan pizza place

I had no idea this chain had made it to Iowa! We came for a later lunch and the restaurant didn't have very many tables at all. The service was incredibly slow for how empty it was. I don't know if I'd come back because of the slow service and my pizza was just average. Lunch deal is only $8.95 for pizza or sub or a few other options paired with a side. read more

Giordano's - Lunch special Meatball sub + tomato basil soup - Pizza Near Me - West Des Moines, Iowa

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Absolutely the best spot in the Des Moines area to get deep dish pizza! I have gone here many times and I will continue! Now, deep dish pizza takes about 45 minutes to make and bake so plan ahead and make time to wait. Or call ahead/online order to cut down the time before you get there! They also have frozen premade pizza you can take and cook at home! One small deep dish pizza is more then enough for a friend and I to split. If you have a bigger group, then I'd order a bigger deep dish pizza. I also highly recommend their mozzarella triangles! SOOO GOOD! If you have extra time or make the time, their deep dish pizza is WORTH THE WAIT! read more

Giordano's - Deep dish pizza - Pizza Near Me - West Des Moines, Iowa

We have loved Giordano's since the early 80s living in Chicago! When this one opened in West Des Moines, we were ready to go. We've dined in several times and done carry out. Never disappointed. Piping hot, cheesy mess on a pizza pan. Doesn't get any better. Especially in DSM. Next time you want pizza, go to Giordano's. Well worth the drive and wait. read more

When I can't be in Chicago, the next best option for deep dish pizza is a location of my favorite pizza place here in Des Moines. Service was good, restaurant clean and well spaced out plus the pizza definitely did not disappoint! read more

Giordano's - Pizza Near Me - West Des Moines, Iowa

The staff was incredibly helpful and kind.it's an exquisite place from their salads to their pizzas and that special double cheese pizza. when I go back to Chicago I would like to celebrate my birthday. I have fond memories of giordanos .which is very nice. Would I go back again? Maybe. If I felt like deep dish pizza read more

Giordano's - a deep dish pizza - Pizza Near Me - West Des Moines, Iowa

Came here for a birthday dinner and had the veggie deep dish! Was quite tasty and the service was great! I recommend coming here if you want your deep dish fix! read more

Giordano's - Pizza Near Me - West Des Moines, Iowa

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The waitress was awesome. Really appreciated her. The cheesy garlic bread was phenomenal. However, the pizza was bland. The restaurant is also very cold inside and the wait is quite long. I've gone here twice with all the same results. Good waiters, but cold building, long wait, and bland pizza. read more

First time. Ordered a large pepperoni and sausage. If you like cheese you'd like this pizza. I'm not big on cheese. The pizza, thin crust, was very good. Just a bit too much cheese for me. It cost just about $30, which I thought was a bit high. I ordered as a "take out". It was on time. Overall I'll eat there occasionally. read more

About what you would expect from a chain restaurant. The food is good, nothing to call home about. The service is about as average as it gets, I dont expect anything more to be honest. There is one bartender I do enjoy seeing from time to time however the real reason I eat here is because its within walking distance from my hotel room. read more