I initially had a positive impression of this firm. My consultation with Mr. Chiao went well. He…read moreclearly explained my legal options, came across as warm and earnest, and made me feel comfortable retaining the firm. Unfortunately, once my case began, serious organizational and communication issues emerged. Although the complaint itself was well written, it was filed with the wrong court and contained an incorrect address. I was never informed of this mistake and had to discover it on my own. Correcting the issue required a change of venue, which cost me significant time and money for an error that was not mine. Communication throughout the case was inconsistent. At times, staff were responsive and reassuring; at other times, follow-up emails went unanswered and seemed to fall through the cracks. When I informed the firm that the opposing party was making threatening communications, my concerns did not appear to be taken seriously. After deciding to retain new counsel, I was surprised by how aggressively this firm interacted with my new attorney during the transition. Even more concerning, when my case files were transferred, I was mistakenly sent documents belonging to a different client. This raised serious concerns about their internal controls and confidentiality practices. I was also charged approximately $600 for work the firm claimed had been completed but which was never included in the file transfer. When I requested a refund, I was told the work had been done and that I would need to absorb the cost, despite having to pay my new attorney to redo it. Overall, this firm's lack of organization and efficiency ended up costing me more time, money, and stress than necessary. Based on my experience, I would strongly recommend shopping around for other firms, even if they are located outside the Pasadena area.

Needed a legal consultation and the attorney thoroughly reviewed the contract, clearly explained…read morewhat we were entitled to, and guided us on next steps. Thanks to their advice, we ultimately got what we wanted. The price was very fair for a one-hour consultation. I would absolutely use their services again if needed.

Counselor Kim was exceptional, highly professional, and extremely communicative in handling my…read morecase. I reached out to him on day one, and by day three he had already provided me with the required response and letter to address my situation. I had a dealership that had defrauded me and was attempting to ignore my emails, phone calls, and communication. I contacted Counselor Kim and explained my situation over the phone. As stated earlier, within a few days, he had already drafted the demand letter and sent it to the dealership. Within approximately a week and a half, the dealership responded and offered to resolve with a full refund and a formal apology. Before emailing me, I know they reached out to Counselor Kim and had a telephone conversation in which he was able to arbitrate the refund without any further issues or involvement on my end. I highly recommend Counselor Kim and his law firm for these particular issues and others that I know he specializes in. I may also use him to draft my living trust, as I know he has integrity and has my best interests in mind.

I recently reached out to Jae to assist with a landlord-tenant dispute following a flooding…read moreincident in my apartment that resulted in the partial loss of use of my unit and a disagreement with my landlord regarding rent credit. From our initial phone call to the end of the dispute, Jae was knowledgeable, responsive, and easy to work with. He took the time to understand the details of my situation, explained the available courses of action, and provided clear, detailed guidance throughout the process. Most importantly, Jae helped me achieve the exact outcome I was seeking. After months of back-and-forth with my landlord, who would not budge on the credit I was requesting, his involvement helped bring the matter to a resolution without further pushback. I ultimately received the full rent credit I had been seeking--four times the amount of my landlord's initial offer. I genuinely believe I would still be disputing the issue with my landlord today had I not worked with him. If you're looking for an attorney who is professional, thorough, and effective in landlord-tenant matters, I would highly recommend working with Jae Kim.

We normally do not leave negative reviews, but after our experience with this law firm, we feel it…read moreis important to share what happened so other clients can make informed decisions. At the beginning, the consultation sounded professional and reassuring. However, as the case progressed, communication became increasingly frustrating. The original attorney and translator who first handled our case both left the firm within about a year, and the new team that took over seemed unfamiliar with the details of our situation and our expectations. We often felt we had to repeatedly explain the case from the beginning. One of our biggest concerns was billing transparency. We were surprised to see significant charges for tasks that appeared very basic, including researching public information, locating addresses, or searching online profiles. We understand legal work involves preparation behind the scenes, but many billable entries felt excessive relative to the actual progress of the case. Another frustrating issue was the lack of meaningful updates. Long periods would pass with little communication, while billing continued regularly. From a client perspective, it often felt like more effort was being spent generating billable hours than actively moving the case toward resolution. We also noticed a major difference between the level of attention given before signing the contract and the level of responsiveness afterward. Ironically, the detailed public response to our review felt more organized and thorough than much of the communication we experienced during representation. We understand litigation is difficult and no law firm can guarantee outcomes. This review reflects only our personal experience as clients. We simply hope future clients ask detailed questions about staffing continuity, billing practices, communication expectations, and case management before retaining this firm.

I really appreciated how honest and straightforward this lawyer was. Instead of immediately pushing…read morelegal action, he took the time to listen, encouraged me to try working things out first, and even helped draft an email for me. lot. If things don't work out, I will absolutely be using his services.

I was referred to Jack Marsh via Met Life (employer plan) and after a quick phone conversation we…read morearranged to meet at his offices. Mr Marsh was very pleasant in person and took the time to go through all my questions in regards to the matter we were discussing. In the meeting he advised that he also offers notary services (and deed recording) for an additional fee which is not covered by Met Life. We spoke further via email and Mr Marsh confirmed Met Life would cover all the document preparation fees and therefore he would begin drafting the documents. We set a date for meeting again when the documents would be finalized. I discovered that our bank offers free notary services - so I informed Mr Marsh that we would be using that (saving us $300) The next email I received from him was a note saying that he has decided that he will be unable to further assist us with our legal documents. I asked him to kindly provide some context as to why he is unable to assist us with this matter... to which I did receive a reply as of the time of writing this review. I'm open to giving Mr Marsh the benefit of the doubt and perhaps there was something about our situation that was complicated/prohibitive for him... but at no point prior to me saying we'd like to use our own notary did he allude to any issues. Additionally, at no point did he say that using him as a notary was mandatory and part of the overall package.

Even though I signed up for my company's legal insurance plan, I've been procrastinating on getting…read moremy will & trust done. Recently, a family member suddenly passed away and didn't leave behind a will or a trust, so I'm stuck with the hassle of dealing with his estate. Needless to say, that gave me the motivation to get the ball rolling. I contacted ARAG Legal and informed them that I needed to find someone to draft up a will & trust. They sent me a list of attorneys in my area that they work with. The first one I called went to voicemail. Jack was next on my list. The Yelp reviews were good, so I called him next. We had a brief conversation over the phone and set up a day/time to meet. On our first meeting he asked me some questions and we discussed my intentions. He informed me that the Estate Planning Package also included a Durable Power of Attorney for financial matters, Nomination of Conservators, and a Health Care Power of Attorney. I was very happy to hear this because those were also on my "TO-DO" list. He told me everything would be ready in a few weeks, but it was actually completed earlier. When I went back to his office to sign all the documents, he took the time to go over each one and explained exactly what I was signing. Overall, the whole process was easy. Jack is very professional. He explained everything clearly and offered very good advice. He has a calm demeaner, which puts you at ease. I highly recommend getting a will and trust done, especially if your company offers a legal plan. Your family members will thank you for it. And, if Jack Marsh is on your list of options - call him first!

I worked with Catalina for a one-hour consultation involving a seller non-disclosure and…read moremisrepresentation situation. She reviewed my purchase contract, disclosures thoroughly, caught what mattered, and gave me honest, no-BS clarity on my next steps. From the moment we started, she skipped the fluff and got straight to work. Every minute counted and none of it was wasted. She spotted that my SPQ and TDS were not up to date after disclosures were added later, and made sure I knew to be BCC'd on all communications going forward. These are exactly the kinds of things you don't know to look for until it's too late. Her background as both an attorney and a real estate agent gives her perspective that most attorneys simply don't have. But what struck me most is that she is a true advocate for you. I walked away feeling informed, confident, and truly protected. If you need someone detail-oriented, straight to the point, and genuinely in your corner, I highly recommend her.

I consulted with Catalina regarding a real estate law matter, and I am so glad that I did. She…read moreimmediately guided me in the right direction, and it was truly one of the best time I've ever spent with an attorney. She is very focused, asking the right questions, and has access to real estate information because of her secondary background as an agent. I appreciate her honest opinion and highly recommend her to anyone navigating complex real estate needs or disputes.

I was seeking out information and expertise from Paul Yee regarding my estate planning and Paul is…read morewell versed in his profession. I was able to clarify my intent and got a lot of valuable information I needed to make an informed decision going forward in my journey. I did not feel rushed and I value the information I received from Paul. If you're in need of his services in estate planning for you or a loved one then you should seek out Paul Yee. First consult fee is $50. Parking is either street parking or one of three spots in the alleyway east of his building.

Mr. Yee very knowledgeable and personable. He and staff made my visit very comfortable and I…read moredefinitely knew I made a good choice to see him. He asked me questions and made suggestions I have not thought of for my Trust. Fee was reasonable. And would absolutely recommend Mr. Paul Yee.

Hired him to protect my interests instead he let my home go in wrongful foreclosure. Blames me!…read moreThen sets me up for the final blow at the UD trial where the judge is reading the response Rasmussen filled out in my name, that all the boxes that are supposed to be checked aren't and all the one that are supposed to be aren't. Judge went on saying The form in incomplete and then said there's a box checked saying I was a renter paying rent. NO! I was a homeowner he was helping my opposition railroad. He hired a fill-in attorney that has NO UD experience - he practices INSURANCE LAW! Hard of hearing. The judge was getting very frustrated with him because of the dumb things he was saying that had nothing to do with the trial. Stay far away from that one unless you like the smell of death. He'll rob you blind.

They handled my bankruptcy with care and concern. I was very concerned about having to file a…read morebankruptcy, however their office was extremely professional and helpful. I was represented in court as promised and the outcome was good. One year later I am on my way to repairing my credit as they stated would happen and get numerous offers to re-establish my credit weekly

Wendy is truly amazing at what she does. More than an experienced and talented lawyer, she's a true…read moreadvocate for people who need legal help, no matter how complicated or difficult their case may be. I consulted several lawyers for my case, and I can confidently say that Wendy is leagues ahead of the others in terms of expertise, responsiveness, honesty, and service toward clients. She treats her clients in earnest and carefully listens to their cases and concerns, regardless of how complicated they may be (or how long it takes for the case to be explained). To top that, she provided me with unique perspectives (on a very challenging landlord-tenant situation) and options none of the other 3-4 highly rated lawyers I consulted even thought of, and she did it without needing hours or days to research related laws--she is truly an expert and applies her utmost knowledge and experience to provide her clients with all the best possible legal options, to mitigate their loss or optimize their success. If you need legal advice or representation and want to work with a lawyer that'll treat you like a dear friend, Wendy's that lawyer. I can't imagine anyone would work with another lawyer for new cases after working with Wendy. I really can't recommend her enough!

Wendy returned my call after hours. She was very informative and kind. She answered my questions…read moreand I felt much better after consulting with her. I greatly appreciate all her help and professionalism.