Based on previous reviews, it looks like we're not the only one experiencing their poor customer…read moreservice. I guess this is good since my wife wasn't being singled out in here, but it's a shame as this store has so much more potential. I realize it's hard to find good help (they didn't strike us as the owners), but it's crazy this terrible service has been going on for so many years without any change. I guess business there is too good for them to care. Their items are moderately priced, more on the expensive side, but not too crazy given it's Los Altos. Selection seemed decent for such a small store, and the items were overall unique which was nice (according to my wife). I feel like there are too many options around here to deal with poor service and attitude. My take would be to move on to another store, but to each their own.

For Tiger the owner.Thank you for taking accountability for your employee's deplorable…read morebehavior.Unfortunately it was not a "one off".my recommendation is to better screen your applicants and talk to their previous employer.Ive lived and shopped in the area for many years and have good communication with everyone.As I said that particular employee has a pattern of rude behavior.

This is an interesting store located on Castro street , Mountain View…read more It is called " Therapy Stores " because it carries so many cute items that would made you smile I love the painted shells , mini ceramic vases and trays . Some handmade dolls and animals: men and women mini felt dolls , stuffed animals that are so cute ! There are earrings , hair clips , leather handbags , wallets , pens , umbrellas with colorful duck heads , etc You would definitely find one that will make you smile !

This was a fun store to peruse through in downtown Mountain View. It's surprisingly a NorCal only…read morefranchise of small stores selling gifts, accessories, and other small knick knacks. It's probably the best bet to get a gift that is cute and unique but you want it to lean more towards being western and not too kawaii and anime. Think of gifting a punny keychain or cute Jellycat versus a Chiikawa plushie or anime acrylic if that makes sense. Meaning that it's probably easier and maybe more acceptable to get a slightly more normie a gift here than it is elsewhere. As you can see, I'm learning what it's like to touch grass and re-integrate into human society. There's a good number of plushies, Jellycat and unique ones like a pink fairy armadillo mole one, tote bags and socks, nice range of jewelry, lots of California themed goods if you're looking for souvenirs that aren't mega generic, and they have a lot of other items as well. As with the quality and high regard some of these items have (Jellycats are NOT cheap), it can be a bit pricier, so make sure that you shop around and check prices elsewhere and that you actually truly care about the person you're getting stuff for and it's not a forced obligation one (family member you're ugh with or coworker Secret Santa that you barely know). Maybe a couple cute things I had my eye on, but it wasn't really for me (speaks volumes about me), but I can see how a store like this works in a pinch if you're gift shopping.

I really miss this shop and Nellie's stylist clothes. There is a definite lack of small boutiques…read morewith stylist and fairly affordable clothes.

Sadly this place went out of business soon after COVID hit us. It was one of the best boutiques…read moreI've ever been too. Everyone there was nice. The clothing there was unique.

Such an unfriendly, indifferent staff. Did not say hello or…read moreanything the entire time I was there. Never would shop there! The staff at Hillsdale is so much better

Amazing customer service from Helen, Nazzi and Aileen. Helped me pick out the Perfect cruise…read morewardrobe. Amazing taste and happy cheerful and knowledgeable. Funnest time at a clothes Store. Thank you for helping me pick out the Best beautiful Pants, shorts, jeans and blouses and beautiful cover up. Feeling so pretty

I'm new to shopping in the adorable downtown Los Altos so I'm new to Olivia. if I were a rich girl…read moremy closet and drawers would be full of her great Italian clothes. But since I'm not, but I do have good credit I'll slowly but surely be adding her tastefully curated pieces. And I like her, Olivia. She's so very Italian and I mean that in the best way. She's fun and funny, very outgoing, and when I'm in her shop I'm almost transported out of the U S and into Italia. Molto Bene !

I just had another great shopping experience at Olivia's Boutique. I selected a few pieces to go…read morewith a couple of other outfits that I had purchased from Olivia earlier in the month. It's always an enjoyable experience and I never feel pressured to buy, yet ALWAYS seem to find something unique that fits fabulously! We had a few laughs, and I came away with a few more high-end pieces from Italian designers. On a side note, now that Olivia knows my sizes and likes, she can select pieces specifically for me when she travels to Italy for her buying trips. Perfetto!

Having been in this boutique a number of times, I thought it was time that I give a…read morereview--especially since no one else has taken the time to do so. Oz Boutique is at the corner of Main and Third in downtown Los Altos. I really prefer shopping in this type of a clothing store over places like Macys or Nordstroms simply because I can find pieces in Oz that I will probably not see on 14 other women I know. Among the many brands the store carries from France and Italy, I the one that is very creative is Aventures des Toiles. I have a few blouses by this designer, and I always receive compliments on them. They are the articles of clothing that I can dress up or down and feel like a million dollars when I wear them. There are several stylish dresses, pants, sweaters, and accessories available at Oz. The only reason that I did not rate the boutique 5 stars is that there always seems to be a lack of sizes larger than 8-10. I am a 12, so hopefully either the buyer will order more 12's or I will time it better to visit the store. I am fan of Oz in any event!

I can't say enough about the quality and professionalism of this boutique…read more Came here on a referral to buy my girlfriend something because she is a bit of a fashionista and I'm, well, I'm more of a jeans and t-shirt guy. Anyway, as soon as I walked in I was greeted by an extremely courteous and knowledgable employee. The best part was that she was less sales woman, and more my personal buyer/fashion expert! All I had to do was give her some info (I.e. Measurements, favorite designers, and a picture) and she was able to pick out clothes as though my gf was there with me! When I got home and surprised her, I could tell that her "thank you's" and overall excitement was 100% genuine. Especially when she questioned me 3 times on how I knew exactly what to get and wondered if I had taken a female friend to help! Haha Bottom line: this is THE boutique to visit if you're in town and want some high-end European fashion!! :)

Great customer service. Simone is very helpful! Cambric has a good selection of casual to dressy…read moreclothes, reasonably priced. That combination is hard to find these days.

Wonderful little shop in Los Altos. Simone, the owner, does a great job finding easy to wear,…read morestylish pieces that are reasonably priced. I drop by regularly and often go home with a new piece or two. The new location on Main Street is very nice and I love shopping there.

Excellent selection, pricing and boutique structure. The store is larger that might seem when you…read moreget into, and it has everything you crave for in terms of gift giving: candles, dried flowers (I love them in this and their sister store), soft good quality sweaters, shoes, hats, scarves. The person who helped me was very attentive and zero pushing. I like the location and it is always worth a visit even if to see pretty things.

This has been my feel good, look good, place for decades. I find black tie event apparel, killer…read morejeans , shorts, boots , heels, jewelry, scarfs, gifts and last but not least the energy , inspiration and personal style of Judy O. never disappoints . She is on her game !