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    GivemetheVIN.com - Riverside, CA

    5.0 (4 reviews)

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    1 year ago

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    2 years ago

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    2 years ago

    No nonsense company. Will use again. Straight forward process throughout the process.

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    Carstub

    Carstub

    4.6
    (787 reviews)

    I was referred to CarStub by my boyfriend, who had previously used them to sell a couple of older…read morevehicles, so I decided to give them a try when it was time to sell mine. As a nice bonus, CarStub also honored their referral program and gave him a $50 gift certificate for referring me. One of the biggest advantages for me was the convenience. As someone with a busy schedule, I appreciated that they came directly to me rather than requiring me to drive somewhere and spend hours waiting around. It made the entire process much easier to fit into my day. After providing some basic information over the phone, I scheduled a convenient time for them to come out and inspect the vehicle. Robert reached out ahead of time to let me know he was running earlier than expected, which I appreciated. Once he arrived, he took the time to explain the process and perform a thorough inspection. There was no pressure or hard-selling involved. If you have a realistic price range in mind, the negotiation process is straightforward and respectful. After agreeing on a price, we completed the paperwork on the spot, and I received payment the same day while arrangements were made to pick up the vehicle. What stood out most was the customer service. Robert needed one additional document after the sale and was willing to work around my schedule, even returning the following Monday to make the process as convenient as possible. Selling a car can often be stressful, but this experience was refreshingly hassle-free. Between the mobile service, same-day payment, and attentive customer service, I can see why they came highly recommended. If I ever need to sell another used vehicle, I wouldn't hesitate to work with Robert and the CarStub team again.

    So quick! fast and easy. In search of getting the best…read moreoffer on my car and came across Car Stub by Inspector Adrian Flores. He was very professional and we countered the offer- after making a call it was a success! Thank you Adrian our family appreciates you and will be in contact for our future car needs. He explained they also take Leased and financed cars. Thank you Carstub. By the way, the come to you! And pick up next Day. We are located in San Bernardino, CA

    CarMax

    CarMax

    3.3
    (59 reviews)

    One hundred percent would buy again from Carmax. Our sales…read morerep, Samantha, was great. She answered all of our questions. She was a pleasure to work with. The manager, Josh, was very helpful with our financing. The whole process was easy. And I absolutely LOVE the Ram 3500 diesel we bought from them. Definitely a five star experience. Oh, and the 90 day warranty they offer was wonderful, and has helped us fix a few minor issues with the truck. It brought us a lot of peace of mind for the purchase. I do, however, wish I'd gone ahead and purchased their MaxCare warranty. It seemed like a good deal. It just wasn't in my budget at the time. But for anyone questioning it--it's a very fair price for all it offers.

    I purchased a 2022 Tesla Model Y at Norco CarMax August 27th, 2025 after being approved for…read morefinancing by American Credit Acceptance Corp (account is already set up by the finance company, see attached). I placed my down payment, received the proper confirmations (insurance, etc) and purchased the vehicle. I received phone calls from the lienholder afterward, American Credit Acceptance Corp, confirming my identity, contract and due date, payment terms, etc. I also received welcome letters via email and US mail from lienholder, and the account is also reported on my credit reports as of alters showing they reported as an active and current account, reporting to the bureaus 8/31/2025. I have had no contact with CarMax since the express checkout purchase August 27th, 2025. 14 days later, outside of the rescission window (10 days), September 9th, 2025, approximately 3:27pm, I miss a phone call from Carmax Norco. A voice message was left, so I listened a minute later, and a Sales Manager "***" left a :51 second message stating that my paperwork was "mixed up" from two different express pickups, she cited paperwork showing two different "dates", nothing related to financing, or failed financing (because that was already secure) & this Sales Manager stated that I needed to "come to the store with the vehicle" & do my financing ALL OVER again. I call the store approximately 3:29pm, September 9th, 2025, and connect to the extension of the Sales Manager (****). What ensued was unclear explanation and reasons as to why I needed to redo financing all over again when I explained I JUST spoke with lienholder the last two days and nothing was a problem with my financing. She could never clearly explain why "paperwork" and "dates" required me to return to the dealership WITH MY VEHICLE. This explanation she provided made NO sense. I was advised that I had to RETURN the vehicle, and to START FINANCING OVER again due to a paperwork error showing dates that did not align. I am openly asking **** the Sales Manager, what this has to do with me as I signed all paperwork and provided all docs necessary. I reluctantly agreed to travel to Norco (California) after work and delay going home to my wife and children so I can clear this up. I drive to Carmax Norco in 2 hour Los Angeles traffic, after work, sign the paperwork (now i realize the error and what i was conned into doing), return the vehicle like they told me to, they resubmit my paperwork and THEN TELL ME I AM DENIED. The closing manager tells me that ACA has a "connection issue", which confused me, I asked why am I applying for a loan I already have?!?! He didn't answer. He instead asks if I "want a ride home", as it is near closing. I sold my daily driver August 27th, 2025 an hour before buying this Tesla at CarMax because I was already approved by ACA, I confirmed with CarMax, ACA multiple times over 10 days, as the last thing I would do is sell my daily driver for a vehicle that is unavailable. I work 40 miles away for government (Los Angeles County) and live in an area where (Eastvale, CA) where public Transporation is remote, I have two children, each age 6 who I transport, one who has regular therapy that has been interfered with by this deception ... and now I do not have a car .. AT ALL .. I don't know the reasons they did it, but I do now know the goal was to get me to the dealer, WITH the vehicle, sign the vehicle back, pretend as if you are sending the application back to the financier (which didn't happen, I see the hits from others on my credit report, so the story told to me of "they have connection issues" was another part of the lie, to pretend they applied with the lienholder simply to undo the deal and keep the vehicle. I have learned in recent days this is common, although I have never experienced it, as it is called a "yo-yo" scam. There is no reason for me to contacting the dealer or redoing the deal, especially AFTER my rescission window was already closed. I realized my rights after I spoke with the lienholder the next morning, as I could not travel to work. The lienholder account is still open as of September 13th, 2025. I have spoken with multiple customer service reps and underwriting for American Credit Acceptance Corp, and there was never a 2nd application submitted on my behalf from Carmax nor a declination letter or Adverse Action notice. My account is open, I was deceived by CarMax through multiple lies to sign over the vehicle, which I had no need to do. (Update 9/16/25): I am receiving responses from their "Home Office" to "explain" .. which is meaningless fluff, attempting to corporate speak as if I am confused as to what happened, lol. Not confused at all. Keep the excuses. You got me, business as usual. Remember these type of reviews matter, as I don't leave comments myself, but reviews that cite ongoing details and warnings can serve as a help to someone else to take their business elsewhere.

    Adventurous Autos

    Adventurous Autos

    4.0
    (4 reviews)

    Damian and his brother Sam got me in and out in 15 minutes on a 2005 Chevy Tahoe that I had been…read morelooking for four weeks prior. They kept the process really simple. Customer Service - 5/5 Knowledge - 5/5 Integrity - 5/5 Trust Worthiness - 5/5 Sam upgraded my tires and fixed my wheel alignment concerns and did an excellent job of down selling me because I wanted to buy a $50,000 Harley Davidson Ford F150 that I didn't need ! Adventurous Autos is going to be my first stop when it comes time to buy my son a vehicle for college!

    So, had to help my daughter find a reliable AWD vehicle, and we actually INITIALLY had a very good…read moreexperience here. I messaged Sam about a particular vehicle and said we'd like to come look at it, and he also pulled out several other similar vehicles for us to look at. He told us to take it for a test drive, and take it wherever we wanted. There was absolutely no pressure to buy. My daughter really liked the first vehicle, so that's what we ended up wanting to purchase. Just use extreme caution with this place if you don't know much about cars or how to look them over. These cars come with zero warranty. He's just buying them at auctions and flipping them. Also, Sam told us he would send in the paperwork to have the car registered so we wouldn't have to hassle with that. Great. Ok. We knew there's some risk to this. After we purchased the vehicle, we drove it home, and the second we get home, it starts pouring coolant all over the place. It had a cracked radiator cap, but upon taking it to our mechanic, it was an additional $2000 to make her road worthy. Two or three weeks after our purchase, then Sam messages my daughter and gets her to Venmo $495 for registration. Seems high, yes? Yes. A couple months go by, (we purchased on Feb 6th), I see that my daughter's temporary plate is going to expire on May 7th, so I message Sam about the registration on April 21st to inquire. Here begins a month+ back and forth. He always responds to my messages, and says he will get back to me, but then doesn't do anything or get back to me. He's always nice, but nothing ever gets done. Two days ago my daughter and I go to the DMV and I message Sam on the way, to which he says that won't do me any good. Well, the DMV let me know that the fees were posted, but no paperwork was ever submitted! I forward this information to Sam and I quickly get a PHOTO of registration (at $337, mind you--a slight difference from what he charged my daughter), but a photo isn't going to do us any good. I asked to have it overnighted to us, but nothing yesterday, and nothing today. So, if you choose to buy from him, definitely do your own registration. Because it's been more than 90 days from purchase, the DMV said we have to open an investigation. Do I want to do that? No. But what choice am I left?? I mean, at this point, unfortunately, zero stars, really. This has been such a headache and hassle that was completely unnecessary. And STILL unresolved. Like I said, purchase date was Feb 6 and it is currently May 29.

    GivemetheVIN.com - Riverside, CA - carbuyers - Updated July 2026

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