I recently purchased a studio in Downtown Chicago and hired Creative Floors to remove my old…read moreflooring (carpet + tile) and install new LVP flooring that I had purchased myself. From start to finish, the experience was excellent. Johnny, the owner, was incredibly responsive, easy to communicate with, and flexible with scheduling. During the initial assessment, the team listened carefully to my ideas and concerns and offered thoughtful solutions. They even custom-matched and installed a broken baseboard piece and supplied quarter rounds I didn't have--they went above and beyond what I expected. The project was completed efficiently in two days, and the crew was detail-oriented, knowledgeable, and respectful of my condo's HOA guidelines. They were patient as I worked through approvals and logistics, and they did a great job cleaning up both my unit and common areas. I'm extremely happy with the quality of the workmanship and overall service. Creative Floors delivers excellent results at competitive prices, and I would highly recommend Johnny and his team for any flooring project.

My wife and I shopped around before choosing Creative Floors, and we're so glad we did. Johnny, the…read moreowner, helped us develop a cost-effective plan that perfectly fit our needs. Throughout the entire process, he was responsive, professional, and always available to answer our questions or address any concerns. We hired Creative Floors to install vinyl flooring on our second floor, along with new baseboards and shoe molding. We were also pleasantly surprised to learn that updating our staircase railing fit within our budget. The result is beautiful new flooring and a stunning stained railing with iron spindles. The transformation has been incredible. It truly feels like we have a new home. The difference is immediately noticeable when you walk through the front door. I would highly recommend Creative Floors to anyone looking for quality workmanship, great service, and excellent value.

If you need flooring, go right to Olson Rug Downers Grove and see Jennifer. We needed over 1300 sq…read moreft of flooring products in my Mom's house and she was a huge help to get the carpet and vinyl we needed within our budget constraints. Jennifer knows what colors work for all kinds of applications...even a house built in 1975! The place looks clean, fresh and updated with the new flooring! She is a fantastic person to work with and a great asset to the Olson Rug Team. The vinyl installers were scheduled to take 2 days but stayed late to get everything done in a single day...that's dedication! The carpet installers were careful not to mark up any of the freshly painted walls, and did a great job as well. We will be calling Jennifer and the Olson Rug Team when we are ready for new flooring in our own house. Well done Olson!

I chose Olson after the positive reviews I read. Jennifer was great and answered all of my…read morequestions. She was patient with me and I did not feel pressured to make a quick decision. I came in on a Sunday and she was able to come out right away to get measurements. I appreciated the entire team contacting me every step of the way. I received a call within a week that my carpet was in and to schedule install. The Friday before my install I received a courtesy call on time window and what to expect. I received a call when the installers were on their way. They were friendly and efficient and left my home clean. I would recommend Jennifer and Olson rug for your flooring needs.

I can not praise them enough. From sales to installation they were a pleasure to deal with. The…read moreinstallers were true artist and their work was flawless. I definitely would recommend them

Wanting to support a local business, I approached them regarding installing vinyl sheet flooring in…read moremy 20 square-foot bathroom. After showing them a picture with residual tile grout I was told $1500. A man from Dorion came to measure, and indicated that the job could be completed for much less. Yet when they provided the official estimate, it was back to $1500. I was able to find a company to level the floor and install the vinyl sheet for under $300 plus the cost of the vinyl. Was it because I am a senior citizen? Was it because I am a woman? Whatever the reason, I can only assume they were trying to take advantage of me.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

We recently had GB Hardwood Flooring refinish all the hardwood floors in our home, and they look…read moregreat -- like brand new. They worked within our busy schedules and were able to get the work done in a timely manner. They were also fast with their communications, responding quickly to our questions. And it all came at a very reasonable price. Would definitely recommend them!

We had part of the flooring in our first-floor living room repaired, and they did such a…read moreprofessional and clean job. I was very pleased with the result. I highly recommend this GB hardwood flooring company. George was kind and very professional. We really appreciated those qualities in him as he did our flooring.

Vinnie and his team have done work for me (new wood floors, repair and staining) on two different…read moreoccasions and I will come back for a 3rd. Incredible work. Trustworthy (did the work while we were on vacation). Top grade and timely. Highly recommend!

Very fast and quality work! Will definitely use again. Only…read morecomplaint is that we are left with a bunch of trash bags that we have to dispose of. So if you have to buy stickers for extra trash, it's an extra cost. But overall experience very good with these guys.

Everything about this company is top notch. From helping with selection to rapid delivery. Had…read morecarpeting replaced in two bedrooms. They showed up on time and were extremely efficient. Excellent communication, friendly. Couldn't be happier with the results.

We were considering carpet bc of a spill in one room that we didn't know could be removed. RM was…read moreadamant that there was no way to remove the stain and we would have to replace the entire carpet in the house. We selected a carpet and they insisted we come to the showroom - clearly to aggressively upsell us. Then they came to measure and the measurements of the rooms and closets were inflated significantly. Further, upon consulting Reddit , I was able to find a simple way to remove the stains so we do not in fact have to replace the carpeting in the entire house. Also the estimate was higher than others we received. We had used RM regularly for cleaning but they have lost my trust and respect in this experience.

Everything went great with this flooring company. Kimberly (the owner) came and measured and had…read moreeverything ready within a weeks time. Juan and his guys finished were laying the basement berber carpet. Kimberly is very personable and provided several different options and colors. Their carpet installer Juan did a fabulous job! He was efficient and very hard working. We'll definitely be using them in the future to complete our upstairs flooring. Thank you!!

Great Experience all around. Kimberly was quick to schedule a sales appointment, brought all…read moresamples to our home to make a selection, measured same visit (about 45 minutes total). We were impressed with the speed at which she provided samples so we could match paint. Installation scheduling was swift, expert work was done for an entire floor in 1 day (including furniture moves). Kim and her team could not have made this simpler. We appreciate it is a family owned in-town company and highly recommend them for the job.