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    Glacier West Self Storage

    4.6 (7 reviews)
    Closed 5:00 am - 9:00 pm

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    21 days ago

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    10 months ago

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    8 years ago

    Wow what a nice facility. Lots of room and very clean. The people at Papa's are very kind and eager to help. I definitely recommend them.

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    7 years ago

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    Public Storage

    Public Storage

    2.6
    (27 reviews)

    So I am currently a tenant of Public Storage and I'll tell you what this is the worst storage I…read morethink in the state they've raised my rent on me $100 after six months then on top of that late on rent not even a one whole month, and they threatened to seize my unit and auction it off. I didn't think that was possible I thought that would be against the law. It blew my mind to think that I could lose all of my personal belongings for being late on rent one month. These people are evil straight up if you value your property do not rent from these people.

    Rat infestation. We…read morehad a 10x20 unit from March of 21 to February 22. It was one of the first (maybe 5 down) after the office on the right. I wasn't made aware of the well known rat infestation until I showed up in person. I was told nearby units were supposedly not being offered due to 'tenants storing food' and a rat problem. All of our things were covered in rat droppings. A lot of which were items for our young kids. The property knew of the issue and didn't call to share the info. We're lucky to have come to empty it as it might've just gotten worst. The onsite manager is very nice, and was always helpful - and he did the best he could for me. He deserves a 5 star rating. Unless of course he decided not to inform us before I showed up - then a zero. I had flown up from AZ and was loading our 10x20 unit into a uhaul with a reservation that night in Oregon (1/3 of the way back to AZ). A lot of logistics as you can imagine. I didn't have the option of getting this matter handled correctly and I was told again and again that the owner would reach out - but that, we also didn't have insurance! YIKES. Didn't know I needed to protect myself from RATS!! This was back in February of this year 2022 and I've yet to hear a peep. This made for an absolutely awful move in experience to our new home. We had to stage everything in the garage in steps to clean and not bring toxic rat piss and shit into our new home. Thanks Public Storage. Massive, massive fail on this property's side in many ways. Huge F. Maybe, look elsewhere? And ask how they're protecting you from this. Hope you have better luck.

    Cascade NW Self Storage

    Cascade NW Self Storage

    3.2
    (6 reviews)

    This has been a fantastic place to store our items. The staff goes above and beyond to provide an…read moreexcellent customer service experience. Anna has been truly great and I feel heard and taken care of as a customer. I have taught customer service skills in my previous profession, and I think this team has it down pat. Well done!

    Avoid like the plague! At Cascade Storage, the customer is always wrong. For some unknown…read morereason, they did not charge my bank account as agreed. They refused to rescind the late fee. I had signed up for auto pay, but they didn't charge me as agreed. I complained about this, and was emailed a contract very clearly NOT signed by me. Then they lied and said I didn't sign in person, which I did, of course, because it was very close to my home. Then the person who I spoke with said I was calling her assistant a liar. I didn't say, or think her charming assistant was a liar. I thought that SHE was liar. Bottom line, she was an incompetent person who lies and blames others when caught out. If confronted over this, she responds by bullying. She threatened to evict me if I dared to write this review on Yelp! This is NOT a person you want to deal with, in order to avoid future trouble. My unit itself is on the third floor. The elevator is in very bad condition, and actually locked me and my moving crew inside it. We had to push the emergency button to get special instructions to get out of the elevator! You also need a code to leave their yard, or you are locked into their yard! There is NO call button for that situation if you are locked into their yard. The assistant had failed to tell me I needed a code, so I had to wait for another lessee to leave in order to escape. It was winter, at night and it was cold. So, they trapped me twice. I had sold my home and moved away, so I am threatened to have to come back to Smokey Point, find and pay to move my possessions yet again, if I am evicted over this dispute, so I guess they trapped me three times. I am 73 years old, and disabled, so I cannot do it myself. I live on a fixed income, too. Don't put yourself into the situation I am in. Avoid Cascade NW Self Storage.

    Glacier West Self Storage - selfstorage - Updated June 2026

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