The delivery went as planned and even though it showed up on Mother's Day, as planned (we ordered for Saturday in case of any delays) it made my mom very happy, which is all that matters! There was also a mistake I made by ordering for her old address, but luckily, since we ordered for Saturday, instead of Sunday, I was able to call ahead and change that!! You guys did wonderfully and I'm super grateful and happy to give you all 5 stars!!! Thanks again! Happy Mother's Day read more

Gladrich Florist Shoppe - Beautiful Flowers for mum on Mother's Day - Florists Near Me

I have never dealt with such a rude business. We ordered a large bouquet through a 3rd party and received a very small bouquet. The 3rd party vendor said they would send out a new order but instead this local florist text me directly saying they would go to the home of the person who received the flowers who recently was out of surgery to take the bouquet back. Extremely rude and unprofessional. I would not recommend them based off their customer service skills alone. read more

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Wow beautiful Valentine's flowers going strong!! Thanks for your attention to detail ! read more

Gladrich Florist Shoppe - Beautiful hearty floral arrangement - Florists Near Me

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20 out of 5 stars. Mother's Day arrangement was beautiful, but unfortunately the customer service was incredibly disappointing. I was a first-time, long-distance customer, with most of my family residing in Port Charlotte. I placed an online order on the Friday before Mother's Day and then noticed the shop was listed as "closed." I later saw on the website that the shop is normally closed on Sundays, so I simply called to confirm two things: that my order had been received and that the arrangement would still be delivered on Mother's Day. Because I live over 1,000 miles away, I just wanted reassurance. I've had past experiences with orders not being fulfilled or somehow getting lost, so I thought it was a reasonable question. When someone answered the phone, I was immediately met with attitude and rudeness. She told me the shop was listed as closed because they were no longer taking orders. I explained that I had already placed one online and just wanted to confirm it would still be fulfilled. Her response was a loud and dismissive: "Ma'am, if you placed the order, then I got it." I was honestly shocked by the tone. I explained again that I lived far away and simply wanted confirmation that my order had been received and would be delivered. Instead of helping, she continued speaking rudely. I finally said, "If you're going to speak to me like this, you can cancel my order." At that point, the representative responded, "You know what, what's the order number?" I replied, "Are you serious right now?" and she said, "You gave it back to me." I'm assuming this may have been an owner if she was willing to cancel an order over a basic customer service interaction. In the end, my mom was innocent in all of this and deserved her flowers, so I didn't pursue canceling the order. The arrangement itself was pretty, but I will unfortunately never place another order at this shop or recommend it to anyone else. All this situation needed was a simple: "Let me double check that for you. What's your order number? Yes, we will be delivering on Sunday. Thank you so much for your business." That level of professionalism and kindness goes a long way. Edit after owner response*** Hello owners, "Irate" is an interesting description of the conversation. I will admit that I briefly matched your rude tone after you began speaking to me in an extremely unprofessional manner, because I was genuinely shocked by how aggressively you responded to a simple question. After reading other reviews and your replies to them, however, I'm not surprised by your response. I did understand what you were saying, but you never gave me the opportunity to explain myself before immediately barking at me about your business being closed. While you may understand how your business system works, as a customer, I do not. It was completely reasonable for me to confirm that my order had gone through, especially since your business was listed as closed for the following three days. Unfortunately, your terrible and disrespectful customer service continues even here. Instead of taking accountability, it seems you prefer to make excuses and twist the story to make yourselves look better. And, for the record, my whole family heard the way that you spoke to me, as a business owner! It's called "customer service" for a reason. I have never left a negative review for a business before, but the level of disrespect I experienced deserved to be shared. And, I did order directly from the Gladrich website. read more

I ordered a flower arrangement for my wife's birthday, to be delivered to our home. While attending church that afternoon, I received an email stating the flowers had been delivered. When we arrived home, there were no packages delivered. I called the number attached to the email, and explained that we had not received the flowers. The woman who answered asked me if I had ordered food. (Why is she asking me if I ordered food? I thought this was a flower shop.) Then she sends me a picture of a food delivery sitting on a porch. I told her that not only did I not order any food, that was not my porch. She got rather annoyed and said she would call me back. Never did. Thanks Gladrich for spoiling my wife's birthday. I'll be sure to tell everyone I know not to do business with you. read more

the basket of flowers you delivered for me last minute were absolutely beautifu. I also appreciate that you sent me a picture of what you delivered. the service was excellent! wouldn't hesitate to recommend you to friends and family. thank you! read more

I am the florist at Winn Dixie on Tamiami and we are closing. To all my clients who are regulars as well as those who see me once a year or so, I am hereby recommending this flower shop to you for your future needs. I have met the owner and she is lovely. They have good prices on corsages and boutonnieres for prom and I will not be doing them this year. Winn Dixie's flower shop is closing soon. I think you will love this shop and the people there. read more

I ordered some white and yellow roses, for a deceased birthday celebration, yesterday. 2 ladies own this, and, the Canadian/ British owner took my information, but made an error in the CC number. The address for delivery.. I didn't give the zip code, but someone wrote the wrong one. A nasty woman woke me up this morning, rambling about problems! Not awake, I told her to stop talking, saying I'm not yet awake. She kept on, instead of offering to call back in 10?! I ended up hanging up. I got up, felt like I could comprehend better. Oh, and, she said to me, you need to change your tone? My thoughts: why don't you ask one consise question at a time. The woman accused me of making mistakes, giving my own information?! She talked, over me, arguing. She wasn't there yesterday to KNOW why the information recorded, by them, was wrong. Careful communicating with the 2nd owner. I cancelled the order, and she texted me, "you need to talk nicer, as a trainer, learning, was just trying to verify details? A flat out lie, as, the owner, yesterday, identified herself. 6 white and 6 yellow roses would have been lovely, for our neighborhood remembrance. We'll have a great time without them. JK Roberts read more

I had flowers delivered on Monday. They were the ugliest bouquet of flowers I have seen and the next day they were dead. I would not recommend at all to anyone to spend their money here. read more

I had flowers delivered to my grandmother's funeral via online purchase. It was easy and the floral arrangement was delivered on time and as expected. I found this florist to not only have the most options but also have more competitive pricing. Definitely a nice choice when you're a million miles away. Thank you! read more

Gladrich Florist Shoppe - Funeral arrangement for my grandmother - Florists Near Me

This year with Covid was such hard year. To not be able to be with my family for first times in years over Christmas was even more challenging. A tradition that I've done for years is to go out find an nice center piece for the dinner table. This year I had to order one as I'm stuck at home. I ordered it from Gladrich Florist on Wednesday over the phone. I was surprised I hadn't heard from my sister. Turns out the center piece was never delivered. Neither of us ever got phone call. I'm so disappointed as it meant alot to me especially this year not being able to be there. Thank you sooooo much for not doing what your in business for! read more

The florists who make you feel glad with their riches of floral arrangements for any occasion; get it, Glad...rich!? Bad jokes aside, i can't thank them enough for their work at the last minute. I ordered a special white/pink florist choice bouquet for Mother's Day a couple days before the big day. Not only did they have the order ready; they delivered it to my relatives address on Mother's Day in a prompt manner. They called with the exciting news that they rec'd it; it made Mom and my Nana happy so a job well done. A huge shout out to Jocelyn over the phone for going over the details of my order, explaining the design and what flowers would be in the bouquet. Even though they did not have some of the flowers available as described in the online photo, they gave me options of what would be adequate substitutes and what the finished product would be. Outstanding service and helping people like me make their families happy; even if I live out in the NOVA/DC area! read more

Very nice, caring owner that helped me during my time of need. Beautiful, lush flower groupings. You cannot go wrong making them your go to florist. read more

Received an arrangement for my birthday and it absolutely beautiful! I believe it was the nicest arrangement I have ever received. Would definitely recommend this florist! read more

As always Gladrich Florist went above and beyond for me. Joselyn's customer service is always above and beyond! Not to mention, the arrangements she creates for my mom are always just as I request , beautiful and elegant and bring so much joy to my mom. Thank you, Joselyn. read more

My boyfriend ordered me flowers for my Birthday a couple of days before Valentine's Day. He asked them how much he would need to spend for a really nice bouquet and was told $150. He agreed and when we received the flowers we were very disappointed at what we got for that price. The arrangement looks like it was put together by an amateur and there were more greens than flowers. We expected a premium because it was so close to Valentine's Day but didn't expect to get ripped off. read more

Used them for an arrangement for a funeral for a friend...I do not know why an arrangement with 6 white roses, and crappy carnations with some greens sparsely arranged should have cost us $70...the glass vase was not crystal! Steer clear of this cutthroat business! Do not use them ever! I would give them a minus star rating read more

So happy with Gladrich Florist Shoppe and their friendly, helpful service! I highly recommend and would certainly use them in the future! I initially went online to send flowers to my mother for her birthday. No one was able to deliver until NEXT WEEK! I searched for a local florist and found Gladrich - so glad I did. They were able to deliver the next day! YAY! read more

Excellent florist. I am very picky about the flowers I buy. Honestly, I have no complaints. Nothing but praise. Showed up 30 mins before closing for a custom order. The arrangement they made me was spectacular. The price was fair and reasonable. I will be using this florist again. read more

A very Happy Father's Day with a little help from Gladrich Florist Shoppe. As always your work is flawless! I hope someday to actually meet you in person and thank you for all that you do. Keep up the great work! Thanks again! read more

Horribly, horribly rude and hideous flowers. Completely botched the order for my father's funeral. It looked NOTHING AT ALL like the photo. Absolutely DO NOT use Gladrich. read more

This florist is top notch! We ordered an arrangement last minute and they took their time to make sure I would be happy with it. I brought it home to her and the smile on her face said it all. She said to keep getting them from Gladrich. read more

I had a very special request for them this Valentine's Day. my father passed away a few months ago and we wanted to send my mother the same flowers that he sent every year to her, from her children but of course it had to be done carefully and with the right messages to upset her as little as possible but let her know we care. Gladrich bent over backwards to help us with that and my mom was very happy with the results and so are we. highly recommend read more

I live in Chicago & needed a Port Charlotte florist. Just called Gladrich to send my Mom get well flowers this morning and the florist, Julie, just sent me a beautiful picture via text of the final product- nice touch & beautiful bouquet! Also, very personable on phone ("Hope your Mum gets to feeling better") I would highly recommend this florist! read more

Jocelyn was amazing! I called from NC to have flowers and am so grateful that I connected with this local business. Not only were they friendly, kind and provided superior service, but Jocelyn sent a picture of the flower arrangement that was sent. I can't say enough good things about Gladrich! You won't go wrong if you call them! read more

I called the last minute(first time client) from California not realizing the time difference since it was after 4:00pm est. . Julie was very helpful in helping me decide what I wanted and had it delivered with an hour in a half. I was very impressed and to top it off the gentleman that delivered called me with in minutes to let me know they were delivered. . And I was able to call my family and share their delight in the flowers. Now that's what I called fantastic customer service. Thank you for caring. Elaine read more

I have ordered many flower arrangements from Gladrich florist Shoppe in Port Charlotte FL. They have all came out so beautiful. The new owners are wonderful. Very nice and respectful. They have everything you need and want when it comes to flowers and beautiful arrangements. This is Defiently my favorite florist shoppe in the Charlotte County area. read more

Ordered online. What the recipient got was not quite as pictured. I understand it can vary, but it only had one rose, when picture had multiple. Upsetting considering the price. read more

Julie was fantastic! She very patiently described options she had available for Mother's Day and helped me choose the right option for my mother's porch. I will call Julie for all of my floral needs in the future! read more

I spoke to Julie at Gladrich Florist Shoppe this morning. I wanted to send fresh cut lilacs to my mother for Mother's Day. I had called 6 other florists in the area and two didn't even know what I was asking for. I know these flowers are not native to Florida, but any reputable florist should at least recognize the name! Julie was so kind and helpful. Although she didn't have any lilac or expect to get any, she called the wholesaler and was able to secure enough for a generous arrangement. I am so grateful that she took the time to address my needs. That is excellent customer care. I will follow up when the flowers are delivered. read more

Terrible. I've tried there twice and the second time was worse than the first. I'm sorry, but I can't recommend.

Great service and the notes are hand-written, which adds a special touch. Quick delivery and the flowers were a hit!

I had a terrible exchange with this woman, and talked to others who had the same experience. She was quite rude. I won't be calling there again. read more

I called Gladrich Florist to send flowers to my sister for her birthday. When I found out that she was not pleased with the bouquet, I did let Gladrich know about it. The next day they sent a brand new beautiful bouquet to her. They were apologetic and very nice about the whole thing. I knew I could trust Gladrich. They took care of the flowers for my entire wedding, many years ago and did a splendid job. I feel that I can safely recommend them to anyone. read more