Superb cleaning by Karen & Angel at Gold Star Maids! My house smells so fresh and everything…read moresparkles. Their attention to detail was incredible. I have tried other local services but they blew them all away. I can't wait for my next clean!

GoldStar Maids is very professional, prompt and a great value for the price. From owner, office…read morestaff to their workers, you get a consistent, quality experience. Looking forward to a long relationship as they are going to be cleaning 2 rental properties for me in Nashville.

Alex just finished a deep clean of our home. I came back to a spotless shiny place. It felt really…read moregood to walk into a house and not smell a ton of cleaning products which was different than other cleaners we've had. Past cleaning crews have left me choking upon re-entry into our home because of the numerous and "fragrant" products they used that aren't always safe for humans and pets. Alex is much more careful about toxicity and the environment and only uses products that don't leave a filmy residue or a strong odor. We are particular about not breathing in or touching so called "fragrances" that many cleaning products employ. Alex uses products that still cleaned everything well but not ones that we worry will bother our lungs or skin. I believe she is newish to the Charleston area and that means her calendar isn't completely full yet--her pricing was comparable to other deep cleans we've done, but again with the added bonus of a green, environmentally friendly approach!

Hard working good natured folks!…read more I called Alexandra to help me out with two neglected bathrooms that were in bad need of her detailed skills. They arrived assessed the task at hand and went straight to work. When I returned home I was shocked at the deference. Everything looked great and even a pattern left by the previous owners in the bottom of the tub was now gone! Great work and nice people!

For anyone looking for a very reliable and fantastic cleaning service, look no further. Karen who…read moreowns this service is so dependable, and is superb in everything she has done in our home. I have known her for a year, and always happy when I come home to a very clean house.I highly recommend Karen. Yvonne Scott

Karen's outstanding service in cleaning our home was much more that we expected. We requested that…read moreshe clean the living room, dining room, bathroom, and hallway with special emphasis on the floors. In addition, Karen cleaned the ceiling fan blades, the glass doors on the dining room's breakfront, and the tables in the living room. The bathroom was spotless. I look forward to my next appointment with Karen in a few weeks.

I cannot even begin to tell you how impressed I am with this cleaning service. Jasmine is the…read moresweetest and she was so detailed. Our place was a mess. I was absolutely amazed at how clean she got everything. We will definitely be having her back for more cleaning services. I would highly recommend her to anyone needing any type of cleaning service done.

Absolutely horrible. This business will close soon as their service totally unacceptable. The maids…read moreare ALL illegals. Not one of them spoke a lick of English and they seemed not to care. They were on their phones constantly. Disgraceful!

Let me start by saying I've never used a cleaning service before- I was always worried they would…read morescam me out of money, do a bad job and break my things. This was a Christmas treat from my boyfriend, and proved exactly every concern I had, right. They arrived for the deep clean service that's required your first time, and, after about 2 hours, notified me that I would be charged an additional $100 worth of fees for excessive dust and dog hair. I have a lab mix that has free roam of the house, so I authorized that and went back to work. The cleaner had to rush out before we could do a walk through (I'm assuming that's standard, usually, but I'm not sure). I noticed some areas that were totally missed right away. It felt more like a standard clean to me. I got a text asking how the service went, and I shared the photos. They said they would investigate and send the cleaner back. After a few failed attempts at sending me a follow-up text, they said they would email me, but I still haven't received anything. MORE troubling than the clean job, the upcharge and the bad service though was my realization that evening at bedtime that the TV screen in our bedroom was damaged! I sent off an email, pictures, and asked for a call the following day. Today, I received a call from a man who identified himself as the manager. He said he got my email, and his cleaner didn't touch my TV. I explained that they must have, because the screen was damaged and had been cleaned. He said "Lindsay said she did not." I explained that I was charged an extra $100 for dust and dog hair, and nowhere on or around the TV had dust or dog hair. His response was "Lindsay noticed you purchased a new TV." I said "yes?" And he said "well all I'm saying is my cleaner never touched your TV..." (IMPORTANT NOTE: My boyfriend won that TV at his company Christmas party days ago, and can easily prove that. The assumption we were being fraudulent was beyond offensive!) He accepted no responsibility, suggested that the TV was broken already, and suggested that we were using the cleaning service to...get a new one? I'm not exactly sure. If you use this company, PLEASE TAKE PHOTOS OF YOUR ITEMS WORKING prior to their arrival so you can prove they weren't damaged before the service. If you don't have proof, they will just deny it, and there won't be anything you can do about it. TLDR; They came into my home, charged me $300 for an unimpressive clean job, an additional $100 for dust and dog hair, ghosted me, broke [my distinctly un-dusty and un-dog haired] TV, then denied responsibility and accused me of commiting fraud. I now have a broken TV, a house I still need to clean, and I'm $400 poorer. I feel totally bamboozled and scammed. Worst idea, ever. Update in response: the manager suggested we brought the TV to their attention after requesting a full refund, and being denied (aka, in retaliation). To be very clear, at no point have we requested a full refund, and all calls to management happened after we noticed our television was damaged during the clean. I also did not take issue with the additional charge for dog hair. As I stated in my review, they notified me of the upcharge, I authorized, and went back to work. All communication with this company has been bizarre, and they continue to gaslight and redirect while not addressing any of the issues we actually have. If you decide to proceed with this company, PLEASE take photos of your home, and all electronics working properly prior to your service, because they will deny all liability and be generally shady, and you won't have any recourse. Again, to be clear, we did not and have never requested a full refund. Due to the poor status of the clean, the damage of the tv, the unprofessionalism of the manager, the outrageous fraud accusation and continued accusations from this agency, we are apprehensive to have them in our home to try again. That being said, our service was for a deep clean prior to a Christmas party we hosted for our families. The manager, Obi, refused to correct the issues that even HE agreed were problems prior to the event that was the purpose of the service. A partial refund for all the work he agreed was missed seems like a literal professional bare minimum. Please take note that the manager did not address any of the big issues in my review besides to outright deny liability, and continue to suggest something fraudulent occured. This is the company you are sharing your credit card information with. Exercise the discretion we apparently did not.

Jazzy was awesome to work with. Our tenants left the kitchen and bathroom quite dirty when they…read moremoved out. Jazzy was extremely responsive via text and email, showed up on time and prepared, and did a great job getting 2 years of stains out of the bathroom tile, kitchen and bathroom floors, oven, and fridge. She was on budget and easy to work with. I highly recommend her services.

Rachel from Tew Tidy did an excellent job with the general house cleaning I requested. She was…read moreprompt, effective with her cleaning technique, and had all the tools to do everything I needed. The value of her work is great, it clearly shows that she knows what she's doing. Rachel is also very communicative but makes the effort to communicate in your preferred way. We started with a phone call to learn what I needed but she asked how I prefer to communicate and so now we message via text. I really appreciated that and how it works with my schedule. I plan to have her back monthly for maintenance cleanings and for a move out clean when my lease ends. Really happy with her work, I would definitely recommend Tew Tidy as a cleaning service!

Cleaned my apartment thoroughly. Excellent cleaners!!! Will hire them again. Very trustworthy!!read more

Jennifer is amazing! Not only was she very affordable, courteous and professional in her trade but…read morethe only company in Hendersonville that made my home her priority in the time of need. Thank you for taking the time Jennifer. I definitely will continue with your service and yes recommend to my neighbors.