Mom and Pops House Cleaning truly sets the bar for an excellent home cleaning service. We've been…read moredoing by weekly cleanings with them for two months now. They are extremely professional, detail oriented, and respectful cleaners. They have shown up on time every time and have wonderful customer service anytime we've wanted to reschedule. I've recommended them to all my friends and family!

I hired this company for a deep clean before my husband came home from the hospital. I specifically…read morerequested attention to baseboards and cobwebs throughout the house. After the cleaning, I discovered significant dirt and cobwebs along the baseboard in one corner of a room. The reason I hadn't noticed sooner? Their team had moved my cabinet into that corner during the cleaning--meaning the area was fully visible and accessible while they worked, then covered up afterward. I also found that the inside of my French doors weren't cleaned and various surfaces were still dusty. Additionally, they poured their mop water outside directly onto my ice melt the day before a snowstorm, washing it away and requiring me to reapply. I let the other issues go, but the corner situation was impossible to overlook. When I called to discuss it, the owner told me they "don't move furniture"--despite having moved my cabinet--then said I had approved the work so there was nothing they would do. She also repeatedly accused me of yelling at her when I wasn't; I'm autistic and was simply speaking clearly over a poor connection. I didn't raise my voice until the end of the conversation as she clearly wasn't listening to me.

What a drag. I was interested in this business and requested a quote…read more Got a text back asking my sq footage. I gave info. The response was that they do not do laundry. Huh?! Ok, but I did not mention laundry. Asked again about a quote based on my sq footage. Sent link to house. Asked how many on their team? ...crickets Not major, but a waste of time in the end. And no quote. Maybe a new business. No reviews. Maybe dodged a bullet...

Great service. The ladies that cleaned my move out unit were very professional and did a wonderful…read morejob.

Only use this service if you want to be harrassed by the owner, you want your cleaning done an hour…read moreand 39 minutes late with not so much as an apology and the next time you book a cleaning around the holidays the cleaner is "sick" 20 minutes before scheduled. Did the owner try and reschedule for another day? No. Was I forced to pay full price after they were nearly 2 hours late and made me miss my appointment? Yes! And don't forget if you say this to the owner all he says is "go leave your little review I have apologized" i would recommend you only reach out to this "company" if being harassed and having incompetence ruin your day is something you enjoy don't like my mistake be yours. They trap you into agreements so you can't book another appointment without a rush fee.

These guys did a fantastic job. They have great customer service skills. I asked them to clean my…read moreplace with only a day notice. They worked with my price and they did a fantastic job. Would recommend to anyone, and plan to use them on a monthly basis.

Wow! What an amazing job...Great communication and follow thru, Excellent cleaning, They went over…read moreand beyond the call of duty. 5 STARS and HIGHLY recommend! I will definitely use your services again and refer to anyone in need!! Thanks for the great service in a day and time where customer service is at an all time low - Super Impressed!

Great service here in Hendersonville. We wanted a company we felt comfortable with in our home and…read moreAnn really gave us that on the phone. The cleaners were really efficient and seemed to be trained to standards by the way they showed up and cleaned.

Love the service she really is good with details and great at deep cleans . H er new business line…read moreis 615-517-6301 call he her team is great

I am very pleased to have used this service!…read more I was looking for a move-out cleaning for my old apartment, when I found Carmelettia's cleaning. They responded within 10 mins of my inquiry. They arrived on time to the appointment, and cleaned my two bedroom/ two bathroom apartment. The service was completed within an appropriate amount of time and did an exceptional job at sanitizing my old appliances, and the rooms. They cleaned every cabinet, drawer, and crevice that needed it! I would definitely recommend this cleaning service to my family and friends and will definitely be using them in the future for my needs! Thank you for your help with this move!

To say this is a five star company does not do justice to how professional, punctual, thorough this…read morecleaning services. Having to clean a property where the resident suffered a serious medical condition, leaving the home needing a lot of work and cleaning in less than 24 hours The woman who spoke with me on the phone had helped me arrange pay for and deliver the best most thorough group of young women cleaning the house the next day. The house was treated unbelievably well by these two women and left in better condition than when it was new. Everything and I mean everything was cleaned to a level. I have never seen. They were so thorough and not one thing was left unclean from the ceiling fans to the blinds the kitchen, the oven, the refrigerator everything upstairs the bedroom is immaculate. The bathroom, which for obvious reasons were in the worst condition Looked brand new when they were finished. I can't tell you the peace of mind you will have if you hire this company. They are truly head and shoulders better than anyone in town and their cost is extraordinarily affordable and for the depth of service they provide the price is a bargain. There is no trying to upsell. There is no pushing a multilevel sales package. They just do a great job so much so that I will be using them at least on a monthly if not by monthly basis when able! I have already recommended to three people, and I will continue to do so.... Absolutely the best in town without question.

Great service on my rental move out and they really came through for me on a last minute booking so…read moreI'm planning to use them in the future on my other property. Thank you for the excellent service. The price is very reasonable for the service .

Very detail oriented and provides an impeccable service. Apartment is thoroughly cleaned. I would…read morehighly recommend!

My husband and I hired Renee for monthly cleaning service. We interviewed several people and…read morethought Renee gave us the most honest, straightforward estimate and description of what she would do. She has cleaned for us several times now and has far exceeded our expectations - and does a MUCH better job than the prior cleaning service we used in town, despite being slightly less expensive! She is always timely, texts us when she's done with a reminder of the date of the next cleaning, and lets us know if there is anything we should be aware of regarding the cleaning. She did an amazing job on our master shower, which had years of mildew built up (from prior owners), and she never misses a spot, from dusting all the knickknacks to removing the cobwebs in the basement corners. I would very highly recommend Renee to anyone. We have used many different cleaning services over the past 10 years in several different cities, and I would always recommend choosing a sole proprietor over a service. No matter how good the intentions of the owner, the employees of a service never quite meet the expectations - you can tell corners were cut and certain things were skipped from time to time. Sole proprietors, like Renee, make their living on their reputation and have much more at stake if the customer isn't happy. In my experience, their work is much more consistent and detailed. And if you're thinking about hiring a cleaning service for the first time - definitely do it! It's a small investment, and the time/stress saved by not having to clean on the weekend (on top of groceries, laundry and errands) is worth it several times over.