I've been going to Michelle since 2018 for lip filler and botox. She's amazing and the staff is so…read morefriendly. Highly recommend her to everyone.

Great Doc with Darling, brilliant daughter. Fabulous!! Recommend! Got fillers, Botox, and vag…read morerejuvenation! 5 star!!

I had my first PDGF treatment with Kelsey and had such a great experience. She made me feel really…read morecomfortable from the start and took the time to explain everything clearly. I felt confident in her recommendation and trusted the plan she created for me. Excited to see my results--highly recommend her!

This was my first visit to the Arcadia location and it was just as pleasant and lovely as my other…read morevisits to the Desert Ridge location! The front desk staff were extremely inviting and offered me a beverage while I waited. My injector, Jamie B., is amazing! She listens to all of my concerns and gives me plenty of treatment options. Plus, she is mindful of cost. It's super comforting to know that she's not only looking out for my face, but my wallet, too! 10/10 recommend!

I do not know how they do it, but every person who works here is amazing!! Every time I go in for…read moremy appointment I'm greeted by the sweetest human beings and it makes me feel so at ease, which is important when you are paying money to put yourself through pain. The treatments work quickly and effectively and I could not be happier with the results so far!! But I have to specifically call out Jasmine Aubrey at this location because this angel saved me from a mental breakdown the other day!! I had lapsed on my 6-8 week period between appointments and was absolutely freaking out about it and she went so far above to find me some appointments at another location!! She literally saved me from absolutely losing it!! She is one of the nicest people and you can tell she genuinely loves what she does, and that's something I think the world needs more of. 10/10 service here - if you're thinking about laser hair removal or facial treatments/botox/cool sculpting etc, go with this place. It is the BEST!! Thank you LaserAway! I can't wait to be done with my treatments and glide through life like a slick little hairless porpoise

LaserAway Arcadia taught me something I wish I had learned sooner. A clinic can look sleek, sound…read moreconfident, and still offer shockingly little beneath the surface. Clear & Brilliant: My experience began with six Clear & Brilliant sessions. During the initial video consult, I was given bold, unwavering promises about reducing a raised scar on my face. The certainty was impressive, almost theatrical. Six sessions and $1,800 later, the scar looks more noticeable than before. When I brought this up, the story shifted instantly. Suddenly, Michdlle told mr something completely different, as if the original promises had never been spoken. A dermatologist later confirmed what LaserAway never mentioned: some chains simply don't have the equipment to treat certain scars, but they'll still sell you the package anyway. That realization was the first crack in the façade. Filler: Then came the filler. I received cheek filler in October 2025. A few months later, I developed a soft, fluid‑like pocket in the exact area where the filler was injected. When I called, I wasn't met with concern. I was met with contradiction, deflection, and a tone that suggested my questions were an inconvenience. At my follow‑up appointment, the clinical trainer took photos and briefly "consulted her team." Within minutes, she returned with a conclusion that felt pre‑written long before I walked in: not filler‑related. No explanation. No curiosity. No genuine attempt to understand what was happening. Just a quick dismissal and a recommendation to see my primary care provider. The entire interaction felt like watching a performance where the lines were memorized, the expressions rehearsed, and the outcome predetermined. It was impossible to ignore the disconnect between the polished image they project and the lack of accountability behind it. I explained that I had never experienced anything like this before and that the swelling appeared exactly where the filler was placed. My concerns were brushed aside with the kind of practiced detachment that only comes from repeating the same script to too many dissatisfied customers. LaserAway Arcadia offered me contradictions, dismissals, and a complete absence of responsibility. I walked in expecting expertise. I walked out realizing I had been treated like a transaction, not a patient. If you're considering this location, let my experience be the warning I never received. Some places shine brightly on the surface, but the moment you need honesty or support, the lights go out. Stay away!

Leanna is phenomenal!! She is extremely knowledgeable, professional, and friendly as all get-up…read more From the moment I walked in, she made me feel comfortable and confident in her expertise. She took the time to explain everything clearly, answered all of my questions, and made the entire process smooth and easy. You can truly tell she knows exactly what she's doing and genuinely cares about her clients. 5 million stars, HIGHLY RECOMMEND

Leanna injected some Juvaderm and Botox into my face last week. I found her to be very…read moreknowledgeable about all the products and was very patient in answering all my questions. She took a lot of time with me and was very caring and compassionate. I am very happy with the result and will go back for a follow up to see if any addition "tweaking" is necessary. I highly recommend her to anyone in need of her services.

I used to recommend this business to people in the Arcadia area but I won't anymore. I had some…read morenot-so-great customer service from them in the past but let it go as I assume maybe the receptionist was just grumpy and having a day. But it was on more than one occasion. It seems like they're annoyed if you ask questions. Which is usually what people do when they are uneducated about what you're asking and get uncomfortable. I was asking the receptionist who the first tech was that I saw who moved and then came back. Instead of making it a smooth conversation by just looking at my past appts to see who my techs were, she said, "do you remember their name?" No I just know it was the first girl I saw." "Ok well you've seen 3". Ok so the first tech." It was just going back and forth like she wanted to make things difficult and to keep asking me questions guessing the name of the techs. So I asked her if she could read me the names of the techs so I'm not guessing. Why do people purposefully make things more difficult? I am a Fitzpatrick 4 and when I called to ask about the Fitzpatrick scale, the girl didn't know what a Fitzpatrick scale was. Not a good sign. I only decided to come to hello laser for the specific laser GentleMax-Pro and they are extremely close to where I live. So basically out of convenience I'll give them a go. It wasn't until I called about one of my last appts out of 6 to see how long I should be off hydroquinone before doing laser. She didn't know what that topical cream was, which is shocking as it's a BIG contraindication with laser. She said, "I'm sure 48hrs is good." I said, "oh wow, really? Only 48hrs? Are you able to ask to make sure? I don't agree with guessing when it comes to laser and people's skin." She abruptly repeated again, "48 hrs." So I decided to wait 2 weeks to be sure and then go in for my laser. Glad I did. The lack of education and care of their customers, is frightening. Be careful customers. Laser is not a device to play around with. Once something goes wrong it's nearly impossible to undo. With laser studios, you sign your life away so they can't and won't be held responsible if something goes wrong. Even if they guided you incorrectly. Those girls have way too much downtime and not having enough knowledge. Maybe they should be studying so they can learn proper contraindications with medications and devices before booking anymore appts. And stop arguing with customers. It's extremely unprofessional.

I'm VERY much into the BEST customer service, best solutions. and best pricing...and I received all…read more3 plus the bonus of a beautiful and clean interior. So here I am letting you know that Erica (supervisor) was so kind, the receptionist was super adorable, and Dr. Kira was very professional, gentle, and informative. I felt very safe and comfortable receiving a brand new service (filler) and I am EXTREMELY happy with my results. I was scared because I've seen what I would deem as disaster-results on other people from OTHER medical professionals, but I chose Hello Laser based on the before and after photos, the phone conversation I had with Hayley (the Scottsdale supervisor...Phx is closer to me so I chose the Phx location), and the conservative approach! Just do it!! Hello Laser is amazing! All of them in every location!!!!

Highly recommended it's amazing very friendly they get job done fast if you got here ask for Jaque…read moreshe is very professional quick you don't even feel it

The service and results are amazing! The nurses are always so sweet and they make sure I am feeling…read moreokay throughout the service!

Hi, I got Botox from Jamie at the Desert Ridge location. And it was really a fantastic experience!…read moreShe spent a lot of time reviewing my facial muscles, she used different approaches and was not painful at all. I would highly recommend her, I am so excited to see my results. And also the office is lovely, very clean and the front desk staff was helpful. Literally my only complaint was that there forms like an option for hazel eyes. Everything else was perfect!

I have been going g there for years. I loved going. My last appointment was very disappointing…read morethough. The employees talked about clients negatively at the desk. I had to go back to have issues fixed that I had never had to do before. I am not sure if they changed management, but there was a negative energy shift.

Love love love this place! I came here and I was greeted right away by a friendly receptionist name…read moreCarolina. It was my first time and she explained the process and helped me booked an appointment. Carolina was very helpful and welcomed me immediately. I then was introduced to an aesthetician name Cameron. He was amazing and provided phenomenal service! Cameron was fun to talk to and I enjoyed the service he provided. I see myself coming here again due to the professional service and friendly staff!

I love getting facials here. Cameron is the best. It's so relaxing and my skin looks fantastic. I…read morehave a membership so it's a reasonable price. Highly recommended.

Check the address. They have moved. I would recommend this…read moreplace for tattoo removal. Get a consultation everything is completely explained to you in detail Staff was nice and I would definitely go back

I have been so happy with the progression of my laser hair removal! I've done underarms, lip,…read moreBrazilian, and legs and have had amazing results in all areas. Tatiana is such a pro, very sweet & easy to talk to, and takes the time to make sure I'm comfortable. She goes above & beyond with providing me all the info I need regarding pre & post treatment. Love this place!

I read all reviews and decided to make my appointment and let me say this place is ALL OF 5…read moreSTARS!!! Excellent service the care she took on my face was beyond excellent!!!! I'm so excited on finding a new spot. They also do Botox they definitely have a new client! If you want friendliness, clean atmosphere, great pricing & professionalism please step front into Flawless Skin & Laser Solutions.

Nicely kept business, fresh aroma, clean, and Heidi is the sweetest! Affordable prices, and amazing…read moreresults. 100% Recommend!