Traveling daily on the Veterans Expressway has caused 3 windshield cracks in the past 5 years. The…read morefirst two times I went with someone my insurance company recommended - and had bad experiences with both. This time, I found a company Yelp recommended, went to the them first and got a written quote, then submitted it to my insurance company for approval. My insurance company approved the quote in a day, and by the next week I had the check to cover the entire cost of the replacement. Then I called Mike's to schedule the repair. I had to put a deposit down first, which I was expecting. NOTE: they charge a fee when you pay by credit card, so use check or debit card if you don't want to pay any money out of pocket for the repair. Day of the repair my car was taken back right away while I waited in their small, but clean, waiting room. It took about an hour and half. I loved that at the end I got a report showing all the calibrations were done, and my new windshield passed. I would definitely use Mike's Auto Glass again.

The guys at mikes auto glass have done two of my windshield replacements and I'm very picky and I…read morehave never found a single issue. I highly recommend them to anybody in the area

I had a great experience with Graham and Matt from Rite Touch Glass…read more Their task was not an easy one--they had to hang a very large 6' x 8' mirror, which was both heavy and required precision. Their expertise and attention to detail were evident throughout the entire process. They handled the job with professionalism and care, ensuring everything was securely and perfectly in place. I truly appreciate their hard work and highly recommend them. The entire staff including LT & Jenny were also wonderful to work with! Thank you, Matt and Graham & the whole team!

I have a Fisker that has been discontinued for production and I called about ten autoglass shop but…read moreno shop is willing to replace the windshield. Finally I read about Rite Touch Glass on a forum and decided to give it a try even it is four hours drive from I live. Jennie is genuinely the best customer services i have ever worked with. She patiently explained how the process work and shared the past experience with other owners so I know what to expect. The work has been done flawlessly and everything was perfect. They are a gem in Florida as how they demonstrated professional and care to their customers.

I'm not even sure where to start! In the state of Florida with full coverage auto insurance you can…read morereplace your windshield when provided with enough evidence. Key word EVIDENCE!!! I was TRAINED to commit insurance fraud. " they may only have one or two chips, Florida requires 4 or more. So just go ahead and indicate additional chips even if they are not there. That way you can close the sale". For OBVIOUS reasons I no longer work with this company and its partner offices. The same company wouldn't need 3 different LLCs if they were a legit company. Companies like this are in a battle with insurance companies trying to prove their legitimacy. Hey owners, if you didn't commit and train others to commit insurance fraud you would be on the black list of insurance agencies!

I had a simple problem. I have a 6 month old car, Acura MDX, with a star crack in the passenger…read moreside windshield from a pebble on the highway. Signature Shield had a 5 star reputation on YELP. The person I spoke with on the phone, Iris, sounded wonderful. I trusted her. Iris promised everything would be perfect. The project would be finished in the morning, certainly before noon. She promised she had a technical expert that would calibrate the new windshield and return all of the automatic features back to perfect working conditions. What could possibly go wrong? The job took over 9 hours to complete. The Signature Shield work crew of 3 left for a few hours presumably to get additional parts or tools. They never told me they were leaving and they left my car with the doors wide open, the windows down, and my car keys on the driver's seat in plain sight. When it started to rain I went outside and discovered them missing. I was the one to close the doors and windows. I could not pull my car into my garage because Signature Shield left the car disassembled with numerous parts scattered across my driveway as well as inside the car. The rear view mirror was hanging down from the ceiling by 2 wires. I have photos and videos that document everything. About 7:30 p.m., my car was reassembled. They left stains on the pillars on either side of the windshield and the Blind Spot Detection System no longer works. Although I am communicating with Iris who assures me that Signature Shield is "extremely responsible," she refuses to tell me what she plans to do to repair the extremely important "Blind Spot Detection System." Signature Shield promised me everything, delivered a new windshield that may or may not be the correct windshield, damaged my car, and abandoned me to fix all the damages they created. Whatever the repairs will cost, I will have to sue them to recover those costs and legal expenses. Signature Shield turned a simple replacement of a windshield iinto a nightmare. Signature Shield should have been honest and told me in advance that they did not know how to replace a high tech windshield with automatic wiper blades and blind spot detection system. They should have been honest with me and told me they could replace the glass but I would have to take my car to an authorized Acura dealer to have them reconnect and calibrate all of the high tech features now built into modern cars. I strongly suspect once my review is posted, Signature Shield will go out of business and quickly reopen under a new name so they can once again boast of a sham "perfect 5-star record." The Signature Shield crew that came to my home came in trucks without the Signature Shield name. They appeared to be independent contractors that probably work for anyone who hires them. If Iris doesn't have Signature Shield employees performing windshield installations, it would cost her about $200 to incorporate under a new name and be back in business with the same independent contractors under a different company name.

I called them to replace a drivers side window. Debbie was so amazing! She helped me get the glass…read morevery fast. I have a new born and needed the help ASAP. She called my insurance and within a day I had an appointment to get it fixed. It was quick, easy and did they a great job! Very happy with this company

I had a wonderful experience with Bay Area Auto Glass, from Stephanie in Customer Service to my…read moreinstaller, Tyrone. My insurance company had recommended Safelite, which I initially had an appointment with. They failed to show because of an apparent miscommunication, but that was a blessing because after that time, I did some research on Safelite and saw all the horrible reviews. I also saw amazing reviews on Bay Area Auto Glass and contacted my insurance company to say I wanted to go with them. They contacted Bay Area Auto Glass, set it up with Stephanie, and the rest is history. Stephanie arranged a convenient time for the installation and kept in constant communication with me, as did Tyrone, the installer. He texted me with his ETA and arrived on time. Tyrone was not only very experienced in his craft and did an excellent job, but he was professional, courteous, had a great personality and incredible wit! He kept me laughing the whole time and should be a stand-up comic on the side! I truly appreciate the excellent service by Bay Area Auto Glass and highly recommend them!

Super professional, timely and A+ workmanship! Will did a great job. Highly recommend Shine…read moreBright Auto Glass.

My windshield was hit with a rock on 01/01/23. I called the insurance company one or two days…read morelater, picked Ideal Auto Glass to do the replacement, and they just completed the final step on my windshield today, 02/22/23. So, if there is no sense of urgency for your replacement, and you don't mind waiting over a month for parts to be delivered, but really for them to find availability in their schedule, then I recommend this company. I used the Odessa location, so my review is based on their service. I think (I hope) the work they did installing my new windshield was flawless. So far so good. I initially chose them because they were near my office and offered mobile service. But then it turned out that my windshield would need to be calibrated, and they didn't offer THAT mobile service from this location. Which meant I still needed to go to their workshop. And the address given over the phone by their people wasn't actually the address on the building, which fortunately I had looked at it ahead of time online, so at least I knew what the building was supposed to look like. Installation of the windshield took around an hour, and the technician couldn't have been nicer. He is also the one that came out today to install a part that wasn't initially sent when the OEM windshield was sent. So - finally, a month and a half later, they have finished replacement, and (knock on wood) I'm good to go.

Richey and Luis came to my work on 5.1.23 and fixed my windshield. They were very professional and…read moresuper quick. Nice Job! Highly recommend.

Service man did wonderful work. But I had to contact the company to remove a stain on the…read morewindshield. The problem is trying to reconnect with the company. You always just get a voicemail to leave a message. It took weeks before they contacted with me again.

My second time using The Auto Glass Comany, and the second time they've done an amazing job. On…read moretime, professional and painless. New windshield in about an hour including calibration.

We had previously used Premier 1 for a windshield repair with no issues. When our other vehicle…read moreneeded a few chips repaired, we contacted them again. There was a lot of back and forth between them and our ins company but we had an appointment confirmed to have the windshield replaced. They never showed up or called, so we won't be using them again.

I've used Premier 1 Auto Glass on both my cars in the last year. One with insurance, the other…read morewithout. I wanted quality glass and this place has it. The owner was very prompt in getting back to me both times. My tech Shannon was awesome. I specifically requested him on my second request, as he did my first car. Great guy, thorough, and a ton of experience. Always able to answer questions or concerns I might have, and even helped me fix a small leak in one of my cars. Overall, a solid experience both times. This is my "go to" from now on and will recommend them to anyone.