I recently had my windshield replaced due to a crack. The repair itself was completed quickly, and…read moreinitially I was satisfied with the service. However, immediately after starting my car following the replacement, I received an "Auto Headlights Inoperative" warning -- the same issue another reviewer previously mentioned. I contacted Lazaro regarding the problem, and I was told it was likely just a coincidence, despite never having experienced this issue before the service. He said the the windshield had nothing to do with lights but on certain vehicles its in the rear view mirror called an LRSM(Light Rain Sensor Module) I believe that's something they should be aware of. A technician was sent back out, but the explanation I received was simply that "something must be wrong" and that it "should be a simple fix," without any real resolution or accountability. At that point, I decided to handle the issue myself and pay out of pocket, as I felt my concerns were no longer being taken seriously and the focus was more on closing the job than resolving the problem. I also sensed they couldn't fix it if they wanted to, they probably didn't know how so I wasn't going to waste my time with them anymore. Based on my experience, I would not recommend this company. If certain vehicles or sensor systems require specialized handling during windshield replacement, technicians should either be properly trained or transparent about any limitations beforehand.

2nd time using Pines auto glass. First time winshield repair and second time window electrical…read morework. Top notch service both times. Convenient and quality at home service!

I can't believe I haven't left a review for our services we received on 2/23/23!…read moreWe needed the glass sliding replaced due to one of them being shattered by a projectile from our lawnmower. I went through all the research and was referred to the Glass Doctor of Miami. They were very professional and had some wonderful selections to choose from. They did a beautiful job.

Pricing is twice as much as other quotations.very arrogant. They must improve customer service.read more

Great service from start to finish!!! So efficient and quick. Rick has great communicationread more

Amazing customer service and quality work! My windshield broke on Thursday evening, I submitted the…read moreclaim, was contacted promptly and the replacement process was explained. My windshield was replaced on Saturday and everything went smoothly. Ricky did an amazing job and I appreciated the open communication and how efficient the replacement process went. Glass act is hands down the best windshield replacement company that I have ever worked with.

I can't say enough good things about National Autoglass and Joseph! Even though the issue with my…read moreauto glass happened several years ago, they went above and beyond to make sure it was completely resolved. Joseph handled everything with such care, patience, and honesty, it really felt like they genuinely cared about me, not just the job. The work itself was flawless, but what really stands out is the level of integrity and customer care. It's rare to find a business that truly goes the extra mile, and does it every time. I'm so grateful and wouldn't hesitate to recommend them to anyone! We are now in Naples, Fl - but trusted the team to manage it all in Miami where my vehicle was sent for repairs.

Great owner Joseph. great company and great technician Julio! Called them at 7:30 AM and had my new…read morewindshield installed by 1 PM! Great communication and great friendly service! I would definitely recommend!!!

Had an unfortunate event where I needed windshields replaced on 2 of my cars. Always familiar with…read moresafelite but never had to use them before. This time when in need, they stepped up and was there for me. Online quote was easy and simple. Be sure to have your cars VIN # for the quote to be as accurate as possible. I shopped around with other glass vendors and not one best Safelite's quote. Appointment was easy to make after the quote and the service tech was communicative and very professional. I chose the mobile service and the glass replacement was done right in my driveway. The technician was on time, friendly, professional, organized and clean. He completed both appointments on my 2 cars in a timely manner. Super organized and cleaned up nicely and provided quality parts and service. Great price compared to other quotes and coupons available but you just have to find them. Only fee you'll see that was questionable was the glass recycling fee of $39.99 which is bogus in my opinion. I called to try to get it waived but they offered a discount so definitely worth a try to call for a better price reduction.

WORST EXPERIENCE EVER! I definitely recommend going with another company. They did not even…read morecomplete the service. Technician was supposed to arrive between 8 and 12 and he arrived at 12:10, with an attitude. The repair time was supposed to be between an hour and two and he took 2.5 hours and at the end he didn't even complete the service!!!!! They said that they needed to calibrate it and they couldn't and then they wanted me to go to their location which is 35 min away from where I live to then wait for hours because they said they needed at least an hour to see if they can calibrate it. I said beforehand that I needed that to be quick because the only time I had was during my lunch break and there were like 6 people waiting and said it will take hours. WHY ADVERTISE AS A SERVICE THAT GOES TO YOU TO THEN MAKE YOU GO ALL THEY WAY TO THEM AND WAIT FOR HOURS???? AND after all, when I'm there, they say that if I don't do the calibration there, they just don't care because they make you sign a waiver before the do some work in your car. If you're looking for windshield replacement I recommend you finding a company that is near you in case "calibration" cannot be completed. I asked if they can to me to attempt to recalibrate and they said no. HORRIBLE EXPERIENCE don't recommend this company/service to anybody

This spot is 10/10. You get more bag for your buck. No other window place is better in Miami. The…read moreowner is super cool, the service is fast. Highly recommend. I was in and out in less than 45 mins. Just don't be lazy and break your own car window being lazy.

I received the Same day service, within the hour, at a reasonable cost. I'd recommend them, for…read moresure.