Our whole rear window blew out in a bad storm so we couldn't drive the car. They first told us they…read morecould get the glass and install it in 3 days. Called back telling us it would be 11 days. Came to install and it was totally the wrong glass. Tinted, no antenna, etc. The representative did not apologize and was uncaring. Acted like it was no big deal that we were without a car for another 10 days. We called another glass company who said they could get glass in 4 days and knew immediately the correct glass needed. We had used Glass America 2 weeks earlier on our work van rear window and they installed the glass crooked. Very incompetent staff. Will never use them again!

fast work. Poor explanation when it came to payment. Was told that it would be a certain amount and…read moreit ended up being $500 more the day of. They were very rude about the poor explanation on their part. Will never go back.

The best customer service by far!!! A special shout out to Chris you are the best! Quick chip fix!…read moreTy so... much! Great price and best service ever!!! Ty!!

We had a windshield replaced on a Grapple Truck for the business and Stephens Auto Glass did a…read morewonderful job. Not only did they come to us and replace the windshield, their customer service person was very nice and accomidating to our needs. We have recently repaired and replaced other glasses on our vehicles by another company, but I will have to say Stephens did a better job and more affordable. I will continue to use Stephens for any future repairs!!

The warranty is a joke! Had a windshield replaced on my Jeep Wrangler 3 months ago and noticed a…read moresmall crack in the upper right corner of the windshield. I ran my finger across to detect a chip or impact and felt nothing--even brushed powder across and only saw the crack..of course wouldn't you know it when they came out to do warranty--get a call and they found an impact--there isn't one. I laughed hung up and called Jollif.

DO NOT USE THIS BUSINESS....the warranty that you get is worthless. They claim they put a new…read morewindshield in my car and Lexus confirmed that there are not any windshields available..... Also, when I took back in to say it was cracked they tried to say it was a "rock chip" in the exact same location less than two months apart. Then when I complained to corporate....they said well you have a rock chip again....how would they Know, they are in Ohio and have not seen the car. Horrible horrible service. They actually will drive you nuts with their automated calls and texts but then not stand behind their service. Awful!

Had my windshield replaced they did a fabulous job but the camera gave them problems and they had…read moreto get Honda to respond witch after 2 hours they finally got a response and then it was a piece of cake for them they are both professional and efficient people there at jolliff's I highly recommend them just as my insurance company suggest So if your insurance will allow jolliff's is the place to go

Great service!! I had my windshield replaced. The lady at the front desk was pleasant to work with…read morewhen I set up my appointment. She called my insurance and put me on a three way call with them to confirm my coverage. For my appointment, I arrived about 15 mins prior and they took my car right away. I was told it would take about 90 minutes. 60 minutes later my new windshield was installed. It was a great experience!

He was not easy to talk to and refused to take responsibility for damage done to our rear defrost…read morewindow when he replaced tint. We dismissed our small claims case because he has no money and he was a waste of our time.

Tintman Pizzo showed out! love my tint. The price was great. Quality is Excellent! People always…read morestop and ask where I got my tint done. I've brought my other cars to him and sent at least 10 customers his way. Dont snooze on Tintman, he's the BEST!

They did an amazing job! I took it to the Peoria Heights location. Mike and his team took great…read morecare to repair the damage. I initially met Mike and he did a thorough exam of my car along with photos. He worked up the estimate (6,200$) and said it would take about 21 days. I couldn't get it in for a couple weeks. I dropped it off the morning of my appt. He called every few days to keep me updated on the progress. I also received texts with updates when it went from body to paint and estimated completion date. They finished up a couple days later than promised but due to the holidays (my appt drop off was Dec 21), and weather, it was understandable. Once I picked it up he took me to my car and summarized the repairs. And as a final touch, they washed the car prior to pickup. The lady working the front desk was very friendly and professional as well. They are first rate!!

I had an appointment Monday morning after hitting a deer Sunday. I am from out of town, and I…read morebelieve I worked with Dave (I called to confirm since I thought it was Nick, still a little frazzled). He was extremely nice and helpful. While I couldn't use their service because my car would t be ready in time to drive it home today, I appreciated his honesty, advice, and understanding. As a result, I would recommend them and him in a heartbeat.

Needed detailing of (very) used '03 Lexus. Stained carpet, dog and terrible whatever odor, worn…read moreleather, leaf packed engine/trunk seal areas, dirty vents, seats....quoted a reasonable 'range' but needed to see for accurate quote, fair. Worked with my time frame and quickly worked me in. Took a little longer than stated, but I could understand given the shape of the car. The extra time was evident. My car was CLEAN! Cracks, crevices, between console and seat, engine compartment looked showroom new...incredible detail! I thought the price was more than fair, maybe even a bargain (loll)...I will be returning for a ceramic paint treatment bc of the quality...Great recent/upstart business with a very promising future.

Do not use this shop for detailing or paint correction. Not a single one of the people working here…read moreknow what they're doing, and thats coming from a detail department supervisor. Sent a friend to them seeing as I didn't have time to drive an hour and a half one way to do a quick one step buff on their car. Between burned paint and having more scratches than it had coming in, I'd have been better off just going and doing it myself. You may think you're saving money by not going to an IDA certified detailer, but a paint job is thousands of dollars.

Found ZGlass while behind the company van at a stop light. Have had a chip in the middle of the…read morewindshield for a while, but haven't taken the time to seek out a repair....well, followed the van into a parking lot on a whim, just to ask what would be involved in getting the chip fixed, and, the owner, Rich, fixed the chip right then and there! Seriously! Talk about customer service! Highly recommend!!

From the owner: Auto Glass Repair & Replacementread more